Amazing service, extremely educated staff with celiac. 100% recommend for a safe and delicious meal
Real Burger is a family owned and operated restaurant, not a franchise. Our family has been operating for about 7 years in the heart of Waterdown at the Walmart plaza. This is our one and only location, with the idea of expansion in the future. RB specializes in gluten free & vegan options which accommodates to all allergies and dietary restrictions. For us, this is more than just a career, it is our home. We take pride in being able to be open and honest with our customers in regards to which butcher we go to, who provides the restaurant’s buns, how we go to the market for fresh ingredients, and how we make all of our salad dressings from scratch etc. We put the 'Real' in "Real Burger." What makes us different from other small businesses and restaurants is that we ensure all of our customers a pleasant experience in a home-like environment. Our home is your home, we want you to feel like you are apart of our family.
A great experience! We had burger, chicken fingers, French fry options! They were knowledgeable about Celiac. They also brought our table tiny ice creams and the owner gave our little sea h their own Pez. It was more than generous. Good was great! Fresh cut fries and good real meat burgers. Definitely will return.
Delicious gluten free burgers and fries. I was surprised at how fast the food was served. All of the staff are very friendly. Enjoyed it very much and would recommend.
First time eating at Real Burger. Found it through this app. Great experience. Lots of GF choices. Staff asked specifically about allergies when we ordered gluten free buns, told us she’d let the kitchen know and the receipt showed CELIAC clearly in capital letters. Fantastic burgers!! Very friendly staff. Fast service.
I absolutely love this place. They are very knowledgeable when it comes to GF and celiac safety. They have a deciated fryer, GF bun, safe gravy and even their sweet potato fries are GF. Food is terrific and service is awesome. Burger patties are GF and the grilled chicken sandwich is amazing. I wish their real Burger sauce was GF but so far, that's the only downfall here for me. These burgers have me drooling!! Yum.
My 5yo has celiac and we love this place! He loves the poutine and fills himself up on it so never ends up finishing his gf burger the same day. Wife and I aren’t GF so we end up going for the regular sandwiches - and they’re massive! We love this place a lot and have traveled from Oakville multiple times, and will be back many times!
Since being diagnosed celiac, we have turned to Real Burger for our burger craving moments, and they do not disappoint. You can order almost any item GF - they use GF buns when prepping your order. With the Philly Cheesesteak (a family fave), they use a GF burger bun - but they put all the meat and cheese that doesn't fit, on the side - love it! The sauce used in the Philly Cheesesteak has a cross-contamination warning, so they always mention this and ask if you would prefer another sauce. They are very cautious. We've never been glutened. We felt confident starting to order from here because we learned they have at least a couple dozen celiac customers. Totally trustworthy.
Servers are very knowledgeable.
So happy to be able to eat burgers, poutine, and wings again! All delicious, all prepped/cooked separately. Great portion sizes, great taste. Always feel safe, and never been sick.
So happy I found this spot and that it's close by. I have eaten here numerous times and they have been so accommodating each time. I've never been sick, and it's comforting to know I can go there and not stress. This location offers mini ice cream cones after meals. I usually decline (too full and obviously can't eat an ice cream cone!). But once I told a server that I was celiac, and politely declined. She came back with the ice cream in a small, disposable dish. She said she had opened a new container for me, with a new spoon, and checked the ice cream ingredients! I couldn't believe it!
Similar experience to another reviewer. The cashier seemed quite knowledgeable about gluten free but when I received my milkshake the “sprinkles” they said they would leave off came mixed in to my shake. The manager who served me said they had scraped them off. When I told them I had found them in my drink they proceeded to tell me they were actually gluten free. After a google search and an argument with her I phoned the company to get a straight answer to which they said the sprinkles are a chocolate covered wheat flour biscuit. Tldr; they appear celiac safe, they are NOT.
We were very disappointed in our experience yesterday. While placing our order and explaining that hubby was Celiac the cashier seemed very knowledgable and helpful, but when our order was delivered to our table the Celiac safe/gf burger had onion rings on the side. We now questioned the safety of the entire gf meal. The server looked puzzled why just moving the onion rings to the other plate wasn't OK We have eaten here before while the owners were present and had a great experience. Today, not so much and probably wont ever go back.