I called to confirm before ordering and was assured all burgers are gf and they have a separate fryer. My meal came out in a separate bag that was labelled GF
— Gluten-free items are marked on the main menu
Servers are very knowledgeable.
So happy to be able to eat burgers, poutine, and wings again! All delicious, all prepped/cooked separately. Great portion sizes, great taste. Always feel safe, and never been sick.
So happy I found this spot and that it's close by. I have eaten here numerous times and they have been so accommodating each time. I've never been sick, and it's comforting to know I can go there and not stress. This location offers mini ice cream cones after meals. I usually decline (too full and obviously can't eat an ice cream cone!). But once I told a server that I was celiac, and politely declined. She came back with the ice cream in a small, disposable dish. She said she had opened a new container for me, with a new spoon, and checked the ice cream ingredients! I couldn't believe it!
— No gluten-free information on the menu
Similar experience to another reviewer. The cashier seemed quite knowledgeable about gluten free but when I received my milkshake the “sprinkles” they said they would leave off came mixed in to my shake. The manager who served me said they had scraped them off. When I told them I had found them in my drink they proceeded to tell me they were actually gluten free. After a google search and an argument with her I phoned the company to get a straight answer to which they said the sprinkles are a chocolate covered wheat flour biscuit. Tldr; they appear celiac safe, they are NOT.
We were very disappointed in our experience yesterday. While placing our order and explaining that hubby was Celiac the cashier seemed very knowledgable and helpful, but when our order was delivered to our table the Celiac safe/gf burger had onion rings on the side. We now questioned the safety of the entire gf meal. The server looked puzzled why just moving the onion rings to the other plate wasn't OK We have eaten here before while the owners were present and had a great experience. Today, not so much and probably wont ever go back.
This place was great! Dedicated toaster and fryer. They were very knowledgeable and made us feel very safe about with our celiac son. The staff was excellent and the food was so good.
Excellent customer service. Dedicated fryer
Great food! Amazing burger and poutine! Loved it...