Real Burger

22 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Safety Rating
22 ratings

As rated by the community

94 Dundas St E
Waterdown, ON L0R 2H2, Canada
From the owner

https://www.realburger.ca/dietary-options

On safety—Separate toaster and fryer just for gluten free items. Changing of gloves and taking extra precautions with even bagging of orders.

Most Recent Reviews


1 week ago

I’ve eaten at Real Burger a few times. Menu has lots of GF options. Food is tasty and reasonably priced. Staff are very aware of cross-contamination. They have designated fryer and toaster. Love the GF poutine!!! Usually have to make my own. Burgers are delicious too.

Safety
Taste
Variety
3 weeks ago

Amazing service, extremely educated staff with celiac. 100% recommend for a safe and delicious meal

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Taste
Variety
1 month ago

Very good and very safe. They even marked **celiac** on our receipt.

Safety
Taste
Variety
GF Menu Items
  • — Burgers
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer

Important

Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Collections
In 3 Public Collections

From the owner


Real Burger is a family owned and operated restaurant, not a franchise. Our family has been operating for about 7 years in the heart of Waterdown at the Walmart plaza. This is our one and only location, with the idea of expansion in the future. RB specializes in gluten free & vegan options which accommodates to all allergies and dietary restrictions. For us, this is more than just a career, it is our home. We take pride in being able to be open and honest with our customers in regards to which butcher we go to, who provides the restaurant’s buns, how we go to the market for fresh ingredients, and how we make all of our salad dressings from scratch etc. We put the 'Real' in "Real Burger." What makes us different from other small businesses and restaurants is that we ensure all of our customers a pleasant experience in a home-like environment. Our home is your home, we want you to feel like you are apart of our family.

Photos


Gluten-Free at Real Burger
Delicious yummy GF Chicken Tenders
Bucket o' poutine
4oz burger
Add a photo View all photos

More Reviews


1 month ago

The food is exceptional, and the staff are lovely. They provide a list of their gluten-free options on their website, and upon request, they will use a separate fryer.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety
  • — Dedicated fryer
1 month ago

A great experience! We had burger, chicken fingers, French fry options! They were knowledgeable about Celiac. They also brought our table tiny ice creams and the owner gave our little sea h their own Pez. It was more than generous. Good was great! Fresh cut fries and good real meat burgers. Definitely will return.

Safety
Taste
Variety
GF Menu Items
  • — Ice Cream, Burgers, Chicken Burgers, Chicken Fingers/Nuggets & more
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
3 months ago

Delicious gluten free burgers and fries. I was surprised at how fast the food was served. All of the staff are very friendly. Enjoyed it very much and would recommend.

Safety
Taste
Variety
Symptomatic Celiac
3 months ago

Never had an issue with the food or milkshakes being contaminated and staff are very knowledgeable.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Milkshakes
Safety
  • — Dedicated fryer
Celiac
3 months ago

Staff have always been so good about packaging and preparing safely.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Chicken Tenders
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
Symptomatic Celiac
3 months ago

The gluten free chicken burger was delicious. It tasted exactly like Harvey’s haha! The bun tasted good and the fries and gravy were also gluten free and cooked in their own area. Overall 10/10.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Chicken Burgers, Gravy, Bread/Buns & more
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
Gluten-Free at Real Burger
Gluten Sensitive
6 months ago

Excellent Food with many Gluten Free options!

Safety
Taste
Variety
GF Menu Items
  • — Poutine, Burgers
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Delicious yummy GF Chicken Tenders
Celiac
6 months ago

Staff was very knowledgeable about cross contamination and assured me there will be no risk. Food was absolutely delicious.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Safety
  • — Dedicated fryer
Celiac
7 months ago

Great menu and safe for Celiacs!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
7 months ago

Incredible burger and poutine! Staff was very knowledgeable. My new “go to” when in the area.

Safety
Taste
Variety
GF Menu Items
  • — Poutine, Burgers, Chicken Fingers/Nuggets, Fries
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
Asymptomatic Celiac
8 months ago

Food was delicious and staff knowledgeable. They even carry gluten free beer.

Safety
Taste
Variety
GF Menu Items
  • — Beer, Bread/Buns
10 months ago

I love RealBurger. We (my glutenful partner and I) eat here about once a month. Neither of us have ever been disappointed, burgers are fantastic, Philly Cheese Steak is the absolute bomb! Well informed and always very pleasant staff.

Safety
Taste
Variety
GF Menu Items
  • — Burgers
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated kitchen space
  • — Dedicated fryer
  • — Knowledgeable staff
  • — Food flagged
Bucket o' poutine
4oz burger
1 year ago

First time eating at Real Burger. Found it through this app. Great experience. Lots of GF choices. Staff asked specifically about allergies when we ordered gluten free buns, told us she’d let the kitchen know and the receipt showed CELIAC clearly in capital letters. Fantastic burgers!! Very friendly staff. Fast service.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
  • — Knowledgeable staff
  • — Food flagged
Other
  • — Good for kids
  • — Healthy options
  • — Lunch
  • — Dinner
Celiac
1 year ago

Offer several gluten free items. Staff is aware of celiac disease. They avoid cross contamination. We have eaten here several times with no reactions. We usually get the Philly steak with gf poutine. Enjoy one of their delicious milkshakes as a treat!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated kitchen space
  • — Dedicated fryer
  • — Knowledgeable staff
  • — Other dedicated equipment
Other
  • — Good for kids
  • — Lunch
  • — Dinner
  • — Vegetarian options
1 year ago

This place is amazing! They are very knowledgeable and, as mentioned by others, have many options. Honestly this is the best burger I have EVER had!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
  • — Knowledgeable staff
Celiac
1 year ago

I absolutely love this place. They are very knowledgeable when it comes to GF and celiac safety. They have a deciated fryer, GF bun, safe gravy and even their sweet potato fries are GF. Food is terrific and service is awesome. Burger patties are GF and the grilled chicken sandwich is amazing. I wish their real Burger sauce was GF but so far, that's the only downfall here for me. These burgers have me drooling!! Yum.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated kitchen space
  • — Dedicated fryer
  • — Knowledgeable staff
  • — Other dedicated equipment
Other
  • — Good for kids
  • — Lunch
  • — Dinner
  • — Takeout
Celiac
1 year ago

My 5yo has celiac and we love this place! He loves the poutine and fills himself up on it so never ends up finishing his gf burger the same day. Wife and I aren’t GF so we end up going for the regular sandwiches - and they’re massive! We love this place a lot and have traveled from Oakville multiple times, and will be back many times!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated kitchen space
  • — Dedicated fryer
  • — Knowledgeable staff
  • — Other dedicated equipment
Other
  • — Good for kids
  • — Lunch
  • — Dinner
  • — Takeout
Celiac
1 year ago

Great service, completely understand celiac and follow strict protocols.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated kitchen space
  • — Dedicated fryer
  • — Knowledgeable staff
  • — Other dedicated equipment
Celiac
2 years ago

Very yummy. Breaded stuff isn’t gf, but everyone was very kind and the food was great.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
2 years ago

Excellent knowledge about gluten free and cross contamination protocols. As soon as I asked about gluten free options she went through the list of cross contamination protocols and mentioned they had a dedicated fryer. Very impressed with the service and the food was delicious!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
  • — Knowledgeable staff
  • — Other dedicated equipment
  • — Staff accommodates
2 years ago

One of our go to restaurants for our family with celiac. Owners are very careful and ensure staff use safety measures by keeping gluten free food safe. Separate fryer is used.

Delicious food for all to eat as well

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
Celiac
2 years ago

Very knowledgeable staff. Separate prep area and fryer. Great food

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
2 years ago

Since being diagnosed celiac, we have turned to Real Burger for our burger craving moments, and they do not disappoint. You can order almost any item GF - they use GF buns when prepping your order. With the Philly Cheesesteak (a family fave), they use a GF burger bun - but they put all the meat and cheese that doesn't fit, on the side - love it! The sauce used in the Philly Cheesesteak has a cross-contamination warning, so they always mention this and ask if you would prefer another sauce. They are very cautious. We've never been glutened. We felt confident starting to order from here because we learned they have at least a couple dozen celiac customers. Totally trustworthy.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — Knowledgeable staff
  • — Food flagged
Other
  • — Takeout
Celiac
2 years ago

The staff were very helpful and knowledgeable. The food was great, the poutine was great and the sweet potato fries were the best! Worth a trip out.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
3 years ago

Great owner. Never a reaction after eating GF burger. I just get lettuce as bun.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
4 years ago

I called to confirm before ordering and was assured all burgers are gf and they have a separate fryer. My meal came out in a separate bag that was labelled GF

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
  • — Staff accommodates
  • — Food flagged
Other
  • — Lunch
  • — Takeout
  • — Good for dairy-free
  • — Online ordering
Celiac
4 years ago
Safety
Variety
Safety
  • — Dedicated fryer
  • — Knowledgeable staff
  • — Other dedicated equipment
5 years ago

Servers are very knowledgeable.

So happy to be able to eat burgers, poutine, and wings again! All delicious, all prepped/cooked separately. Great portion sizes, great taste. Always feel safe, and never been sick.

So happy I found this spot and that it's close by. I have eaten here numerous times and they have been so accommodating each time. I've never been sick, and it's comforting to know I can go there and not stress. This location offers mini ice cream cones after meals. I usually decline (too full and obviously can't eat an ice cream cone!). But once I told a server that I was celiac, and politely declined. She came back with the ice cream in a small, disposable dish. She said she had opened a new container for me, with a new spoon, and checked the ice cream ingredients! I couldn't believe it!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — Dedicated kitchen space
  • — Dedicated fryer
  • — Knowledgeable staff
  • — Other dedicated equipment
5 years ago

Similar experience to another reviewer. The cashier seemed quite knowledgeable about gluten free but when I received my milkshake the “sprinkles” they said they would leave off came mixed in to my shake. The manager who served me said they had scraped them off. When I told them I had found them in my drink they proceeded to tell me they were actually gluten free. After a google search and an argument with her I phoned the company to get a straight answer to which they said the sprinkles are a chocolate covered wheat flour biscuit. Tldr; they appear celiac safe, they are NOT.

Safety
Celiac
5 years ago

We were very disappointed in our experience yesterday. While placing our order and explaining that hubby was Celiac the cashier seemed very knowledgable and helpful, but when our order was delivered to our table the Celiac safe/gf burger had onion rings on the side. We now questioned the safety of the entire gf meal. The server looked puzzled why just moving the onion rings to the other plate wasn't OK We have eaten here before while the owners were present and had a great experience. Today, not so much and probably wont ever go back.

Safety
Celiac
5 years ago

This place was great! Dedicated toaster and fryer. They were very knowledgeable and made us feel very safe about with our celiac son. The staff was excellent and the food was so good.

Safety
Celiac
6 years ago

Excellent customer service. Dedicated fryer

6 years ago
Safety
Symptomatic Celiac
6 years ago

Great food! Amazing burger and poutine! Loved it...

Safety

More Info