NOT gluten free. Ordered pasta. Not only did I become very ill, the sauce was so watered down. One of the worst meals I have had. I did send them an email explaining how sick I became and they didn't even answer with an I am sorry. Apparently Red no longer cares about his customers. A few of the other people I was with had tripe and also complained about how bad it taste. To bad it used to be good food. No longer gluten free or not
I have been going to the Brook House since it 1st started, I think they have excellent food , and service. I don't feel just because you know the owner,it does not get you a table. I feel for the person who had a bad time. I feel The Brook House does a great job, especially during really busy times like the holidays. Being in the food business, you can cook for 99 people and one does not come out the right way you wanted it and the person leaves with a bad experience,as a food guy , when your hear that you do feel bad. I feel the Brook House has a nice Gluten free menu and menu in general. I hope you give them another try. Keep up the great job Brook House Staff !
We would eat at The Brook House several times a year, until tonight. We called for reservations and the hostess said they put names on a call ahead list and advised us to just come right on in - there would be a short wait. Upon checking in, we were told it would be a few minutes. We waited almost an hour while friends of the owner (table of four) were seated before us even though they arrived 1/2 hour after us. There was a party of three before us too and they also noticed what happened with the owner's friends. The party of three and our family (also three) tried to express our frustration about people arriving after us being seated before us, but the hostess couldn't care less. When we finally were seated and got our meals, the food was good, not stellar and WAY WAY overpriced. I cannot believe what they charged me to get a ladle of alfredo sauce on my pasta instead of marinara - $9.00!!! I ordered Chicken French which came with penne pasta and marinara for $19.00. I asked if they could put alfredo on the penne instead, waitress says yes and charges us $9.00 more....what a rip off!!! Are you joking me? $9.00 for a small ladle of alfredo on a side of pasta??? We had 1 small appetizer, 3 meals, 1 beer and soda. Our bill came to $82.00. The service was mediocre at best. As we were leaving, the owner thanked and said goodbye to people he knew (called them by name) and we were right behind them. The owner didn't acknowledge or thank us. Just them and turned away. Never again. Don't waste your time or money here because there are much better Italian restaurants in Rochester.
Very helpful with my gf needs!