Albany RR has a dedicated fryer. We always call in advance to ensure it’s working. That’s been a problem in the past. We typically get a burger without the bun but they do offer a gf bun. I thought it was dry and crumbly the only time I did get it. Not my favorite place to eat gf but my hubby loves the endless fries so we go 1-2 time a year just for that.
Always good gluten free food. We eat here at least once a month and 3/4 of us are Celiac. We order out and dine in and have always had great results. I so always remind them which menu items need to be gf at the end of our order as a recap. Sometimes takes a while to get food during dine in, but it is a super busy, super popular chain... The customer service is sometimes off, and they can't seem to agree on how to best present their gluten free menu. Used to print it, then was on an online order machine thing, then on a tablet, now I'm told I have to pull it up on my phone myself... The inconsistentcy is annoying, but the fries and lettuce wrapped CA chicken burger make up for it. My son loves the gf bun on his hamburgers.
Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.
I went here and felt prepared because I called ahead of time and asked about their GF options and how they reduce CC. I also looked at the menu online beforehand and chose a few things to ask about. My server was super nice about everything.. unfortunately when I got my food there was cheese on it (I'm also dairy free). I did have a reaction (probably cross contamination to gluten) - not the worst I've ever had but I don't think I'll go back to Red Robin.
I have Celiac and was very clear about it to the waiter. He assured me they had a dedicated fryer for fries and that they had gluten free buns as well. I ordered the chili chili burger and fries and was SOOOO sick afterwards. DO NOT Eat there if you are Celiac, they do not have something right and are advertising gluten free when it obviously IS NOT!!
For those with gluten sensitivity or intolerance, this restaurant would probably be fine. However, for those that have celiac-don't be fooled! They advertise as gluten free but have no accommodations for cross contamination. The staff was not very knowledgeable, and although they assured me they would cook my meal on tinfoil to prevent contamination, I was very sick afterwards.
Ordered a salad and made very clear I had an allergy and was not a life style choice. I had a fried onion straw hiding in my salad that I found after I had started eating. Told our waiter and his response was "My bad". And I had to tell him I wouldn't be paying for it, he didn't even offer to take it off our bill. We also wrote an email complaint and never heard anything back.
Super helpful. They will give you an iPad with allergy lists and you can click on gluten or wheat and they will give you all the options. You can not have their yummy fry seasoning but you can have lots of their condiments from ranch to chipotle sauce. No campfire if you love it like me but I appreciated all the patience they had with my questions
I was their a few days ago. They are not Gluten free. They have no gluten free menu's. And the waitresses where very Un- knowledgeable. The only thing they have gluten free is buns. So I don't know how they can say they are gluten free, One thing is not a menu, and does not fall under the category of gluten free. I was very disappointed. And we sat their for almost an Hour before our waitress came to take our order. Was not impressed at all.
I have Celiac and I eat out couple times every month and although Red Robin has not been perfect in their orders they have made some mistakes, but they have always given me the next meal for free and is never ever messed up with gluten. I believe I've gotten gluten from every single other so-called gluten free restaurant in town Red Robin is Probably the safest place in town
The server, Austin, was completely knowledgable about what products this restaurant has that are specifically gluten-free, and gave me alternate options such as sliced avocado instead of guacamole. The GF bun was delicious. They do have a dedicated GF fryer but I'm unsure if their fries are really GF so opted for steamed broccoli. Haven't had such a delicious burger in years, Red Robin will be my new go-to!
My experience was wonderful! They gave me a GF menu, I asked about the burger bun and they had them. I so enjoyed being human and eating a cheeseburger and fries and not having my stomach revolt within 20 minutes. Great waiters/ waitress. Wish there were more stars! I will go there again when I travel to Albany. Thanks to all the staff!
Best gluten free experience ever. Dedicated kitchen. Brent, the GM, goes out of his way to provide a great gluten free experience, as does TeeJ. They have a dedicated g-free kitchen including fryer, and serve the g-free burgers in a yellow basket (instead of red) so they are sure they serve them correctly. They will soon be able to provide gluten free buns, but until they do, you are welcome to bring in your favorite g-free bun in it's original package and they will use it for your burger. Although they currently provide only "Redbridge" (Gross), they will soon be providing better options for g-free beer, such as Bard's or New Planet Off Grid IPA. Take it from one who travels a lot, this is the best Red Robin in the chain.
When I mention gluten allergies, I always get annoyed waitresses giving me the iPad and telling me “whatever is on the iPad is gluten free” and refuse to ask the chef any questions I may have. They told me they don’t have a dedicated fryer but seeing reviews that they do..wished their staff was more educated on it and didn’t act like I’m an annoyance. On the other hand I haven’t had any success eating here. I end up sick every time.
The staff was great and accommodating. It is nice that they have an app for allergies and plenty of options.
Came here on a Tuesday afternoon and tried to order a burger with a gluten free bun — turns out they were out of gluten free buns. Seriously, how many people are ordering gluten free hamburgers? On a Tuesday at noon? How could they be out? Was super hyped about getting a gf burger but alas. I ended up just ordering the patty with ketchup. Tut tut.
I confirmed they had a dedicated fryer, so I ordered the fries and grilled chicken sandwich on the GF bun. It was very good, especially the chicken sandwich. I generally get a burger, but decided to explore another option. I’m glad that I did! No tummy issues!
I ordered a burger “wedgie style” and it was one of the best lettuce wrapped burgers I’ve ever had! Delicious and it was wrapped it in paper so it was not messy like other lettuce wrap burgers I’ve had in the past at other restaurants.
This was the worst service I have ever received. Not once but twice I ordered a gluten free burger from this establishment and both times my order was incorrect. The second time the manager was to give me a gift certificate above the amount that wlI paid for my meal. That was over 2 weeks ago and nothing has been received
The food is great, as are the servers. However, I have had cross contamination issues 4 times in 4 months. The kitchen doesn't care as much about cross contamination as front of house. I do not reccommend if you have Celiac.
Staff knowledgeable & always make a note the order is GF. Usually you are provided with a tablet where you are able to choose your allergen. You can then make an informed meal choice. Usually always have a dedicated fryer for the fries & generally when the meal arrives it is marked with a purple flag. 99% of the time I have always done well at this chain.
Our server Collin was stellar! Great gluten free menu with option of gluten free bun. Dedicated kitchen/space and dedicated fryer for French fries! Food was great! Collin was very knowledgeable and was able to communicate the safe practices they were using before I even had to ask! I felt safe eating there for myself and my daughter! Love this location!!! We will be back!!! Thank you Collin and Red Robin!!!
Waitress explained that when an allergy is entered it turns purple and they get out a set of everything, knives, cutting board etc, that’s for that allergy only. They save the last fryer for allergies only and only one cook works on your food. Wow! Nima approved.
Ask for a gluten free menu and they will give you an iPad with all allergen information on it. They have gluten free buns for burgers and the fries are safe to eat. I love going here and I have never gotten sick from it.
I ate there tonight (9-18-19) and it was great! Check out their website which is very specific for gluten and wheat!! Our server was very knowledgeable-no issues at all after eating there!!! I highly recommend it!
Just moved to the area, and am used to dining at RR because of the dedicated fryer. Never had a problem until I ate at this location. You have to actually ask for your fries to be gf, because they don't always use the dedicated fryer (why they wouldn't when that is their claim to fame, no clue) I might travel farther to make sure my meal is gf from now on.
Server acknowledged the table was gluten free, and we double confirmed everything needs to be gluten free. The kitchen made the salad with croutons and the server did not check, brining the dish to the table as if everything was okay.
my server was very knowledgeable about celiac and gluten intolerance and made sure my food was safe! this location has a dedicated fryer for fries, my burger (with a lettuce bun) had an allergy wrapper. “you won’t get sick on my watch”, she assured. what a pleasant experience, esp as a newly diagnosed celiac (first time eating out since my diagnosis)! red robin also has an online interactive menu for people with dietary restrictions so you can plan ahead as well
Staff is knowledgable, they have a gluten free menu that’s so detailed, and if you tell them it’s celiac (or allergy) they’ll bring your food to you by manager with a little allergy flag in it so everyone dealing with your food knows it’s not just preference.
There’s an interactive website that Red Robin has that you can easily use to figure out what’s “safe” for you to eat for whichever allergy/intolerance you have. Every server has immediately known what I’m talking about when I say I have celiac disease. They mark it on the order. There is a dedicated fryer. The bun is toasted on foil. The meal is marked with a purple flag to show that it’s the gluten-free meal. I appreciate so much that I never have to over-explain my disease and that I can eat like a normal person here. We come often!
I just came from Red Robin in Grapevine, Tx on Tate. I am so thankful for my sweet and knowledgeable server. When I told her I Had Celiac she didn't look at me like I had 10 eyes and have to give a full blown account of what i could and couldn't eat. Her name is Emily. Make sure to ask for Emily by name. What a pleasure to have a nice meal with out the stress.
They have a dedicated fryer and GF bun.
Always a go to! They have gf buns, but honestly the lettuce wraps are fantastic also. Dedicated fryer too!
The staff isn’t always the most knowledgeable but they always double check any allergy order with higher staff I have not been sick from eating here The gluten free bun is better the sooner you eat it
I had a plain chicken sandwich, toppings come on the side and fries. Within an hour I was in the bathroom sick. I asked for garlic aioli and never got it. They brought one of our party the wrong burger though they did also bring the right one for him to take home. I've never been sick after eating at Red Robin in my 10 years of Celiac until today. I will not be going back.
I admit I was nervous trying this place but it turned out great! I ordered the wedgie burger and I asked for gf fries (they have a designated fryer!!) and I haven’t been sick since my visit! I will definitely be returning!
I would give it 5 stars except for the kitchen. My server was AMAZING! The food came out and before it reached the table she noticed my burger was not on a gluten free bun, she immediately returned it and I saw the whole interaction. She apologized and had a new burger come out and when she came out with it she brought the manager with her. She HAD MY BACK! I can’t thank her enough for saving my butt (pun intended) so anyways, the kitchen messed up the order but Heather saved the day! No reaction :)