Food tasted good. Drinks were good. NOT celiac friendly. I got very sick twice from eating here.
I went here and felt prepared because I called ahead of time and asked about their GF options and how they reduce CC. I also looked at the menu online beforehand and chose a few things to ask about. My server was super nice about everything.. unfortunately when I got my food there was cheese on it (I'm also dairy free). I did have a reaction (probably cross contamination to gluten) - not the worst I've ever had but I don't think I'll go back to Red Robin.
I have Celiac and was very clear about it to the waiter. He assured me they had a dedicated fryer for fries and that they had gluten free buns as well. I ordered the chili chili burger and fries and was SOOOO sick afterwards. DO NOT Eat there if you are Celiac, they do not have something right and are advertising gluten free when it obviously IS NOT!!
For those with gluten sensitivity or intolerance, this restaurant would probably be fine. However, for those that have celiac-don't be fooled! They advertise as gluten free but have no accommodations for cross contamination. The staff was not very knowledgeable, and although they assured me they would cook my meal on tinfoil to prevent contamination, I was very sick afterwards.
Ordered a salad and made very clear I had an allergy and was not a life style choice. I had a fried onion straw hiding in my salad that I found after I had started eating. Told our waiter and his response was "My bad". And I had to tell him I wouldn't be paying for it, he didn't even offer to take it off our bill. We also wrote an email complaint and never heard anything back.
Super helpful. They will give you an iPad with allergy lists and you can click on gluten or wheat and they will give you all the options. You can not have their yummy fry seasoning but you can have lots of their condiments from ranch to chipotle sauce. No campfire if you love it like me but I appreciated all the patience they had with my questions
I was their a few days ago. They are not Gluten free. They have no gluten free menu's. And the waitresses where very Un- knowledgeable. The only thing they have gluten free is buns. So I don't know how they can say they are gluten free, One thing is not a menu, and does not fall under the category of gluten free. I was very disappointed. And we sat their for almost an Hour before our waitress came to take our order. Was not impressed at all.
Aside from Salem Red robin is our go to! We have had mistakes but the mgr is always accommodating. Aside from mistakes we have continued to have great experiences at this Resturant!
I have Celiac and I eat out couple times every month and although Red Robin has not been perfect in their orders they have made some mistakes, but they have always given me the next meal for free and is never ever messed up with gluten. I believe I've gotten gluten from every single other so-called gluten free restaurant in town Red Robin is Probably the safest place in town
The server, Austin, was completely knowledgable about what products this restaurant has that are specifically gluten-free, and gave me alternate options such as sliced avocado instead of guacamole. The GF bun was delicious. They do have a dedicated GF fryer but I'm unsure if their fries are really GF so opted for steamed broccoli. Haven't had such a delicious burger in years, Red Robin will be my new go-to!
My experience was wonderful! They gave me a GF menu, I asked about the burger bun and they had them. I so enjoyed being human and eating a cheeseburger and fries and not having my stomach revolt within 20 minutes. Great waiters/ waitress. Wish there were more stars! I will go there again when I travel to Albany. Thanks to all the staff!
They now offer a GF bun, but it reminds me of an English muffin. Not the greatest, but it will do. Staff is great and will even ask if you would like GF fries.
Best gluten free experience ever. Dedicated kitchen. Brent, the GM, goes out of his way to provide a great gluten free experience, as does TeeJ. They have a dedicated g-free kitchen including fryer, and serve the g-free burgers in a yellow basket (instead of red) so they are sure they serve them correctly. They will soon be able to provide gluten free buns, but until they do, you are welcome to bring in your favorite g-free bun in it's original package and they will use it for your burger. Although they currently provide only "Redbridge" (Gross), they will soon be providing better options for g-free beer, such as Bard's or New Planet Off Grid IPA. Take it from one who travels a lot, this is the best Red Robin in the chain.
you could atleast laminate your menu. It had food spilt on it and your waitress had NO clue what i was talking about when i asked for the gluten free menu. i walked out.
Most their waiters know about gluten free. Great food!
This location has really improved. Their vegan burger is now made in house (no longer Boca Brand) and is gf. Also their chips, salsa and guacamole appetizer can be fried in dedicated fryer and would be gf too. Their gf buns are delicious. We order boxes of them often because it gives you 24 buns and is only $14 instead of $2 a piece when ordered separately and they last 30 days!
Ate here with another party who chose this restaurant. I was nervous after seeing the reviews but my waitress was knowledgeable and what she didn’t know she went and asked. I asked about a special seasonal burger which seemed safe but since it was listed for sure the manager thought to be safe not to get it which was a bummer cause it looked good. I stayed with a simple bacon cheeseburger and sweet potato fries ( all fries and chips are in a dedicated fryer so safe for celiac) which was good. The bun seemed a little soggy on the bottom. I don’t know if it was frozen and then microwaved or what. I would ask next time about how fresh they were. I had no bloating or other ill effects after.
If you only want a burger with no bun and no sides, this is your place.
Only been here once since diagnosis and had a good experience. Their GF menu is very detailed, but you have to ask for it. GF buns we're good, and it was nice to find a place where I could eat the fries as they have a dedicated fryer if you ask. Did not get sick.
EDITED AFTER A TERRIBLE EXPERIENCE - My daughter became violently ill while still eating. We found onion rings in the basket of “gluten free” fries. Very cautious and “allergy aware”. One child has celiac disease and another is severely allergic to tree nuts and shellfish. Both were able to eat safe, delicious food here. Dedicated fryer for allergies, toasted bun separately, etc.
The staff was rude and a manager compared my celiac to her daughters... and then purposely contaminated the sweet potato fries with onion rings after we already let her know our “gluten free appetizer had onion rings in the chips. We didn’t tell her wanting free food. I reported to let her know that it was unacceptable. She acted like an abusive bully and yelled at my boyfriend when he explained for the second time what happened.
Something got me here. Not sure if it was the burger or the fries. Another thought is that, I am no longer used to greasy foods...maybe that was it. The burger and fries tasted great, so it is a little disappointing to me that I got sick. It wasn't MAJOR cross contamination, but enough that I was in for the night after eating here. The waitstaff was pleasant, and said all the right things. My lunch was brought on a special plate, and handled separate. I spent the week in Michigan, and this was the only place I got sick.
I had a nice experience here. Friendly staff helped me Navigate the “tablet” for allergen orders. Got a burger and fries. Bun was ok. As gluten free buns go it was better then most . It didn’t fall apart and crumble as some others do. Thank you for a nice sick free experience.
They seemed knowledgeable and I ordered the salmon but somehow still got sick afterwards.
Waitress didn't know anything about gluten free and the manager wouldn't even come out to the table to explain to me why their ranch isn't gf! On the website/ tablet they gave me to use said a numerous amount of sauces we're gf but when I asked they couldn't tell me anything
I recently discovered Red Robin’s gluten free menu on a trip to Florida and have since tried them in several locations. Great gluten free bun, and many other menu options. The knowledgeable staff made me feel so much better about eating here safely. I am highly sensitive and have not had an adverse reaction at this restaurant. The buns taste so real that I was concerned that they gave me a regular bun. Great food and many options. I highly recommend eating here.
Red Robin is a great place for those looking to avoid gluten, or just have a great meal. They offer a lot of foods that are normally gluten free. They also have the option of gluten free hamburger buns, just be careful with what normally comes on the burger. They have dedicated fryers for the fries, you just have to tell them you want them gluten free. I get a grilled chicken breast and a side of gluten free bottomless fries; it depends on what server rings it up, but I can get my meal for around $6 if rung up properly. They do a great job accommodating any allergies their guests may have.
Everything was fine, just as with other Red Robins we've been to. The waitress was knowledgeable and ensured that our celiac daughter's food was prepared in a GF kitchen area, and everything was fine.
Server was great, didn’t ask a lot of questions but understood when I asked for gf bun and knew the sweet potato fries only had sea salt on them. Ordered the bacon cheeseburger on gf bun. Everything was great. No issues after. Would go back.
The waitress, hostess, and manager were all knowledgeable & helpful. They were all aware of celiac & assured us of the separate frier and precautions (ie changing gloves). The waitress went as far as telling us items that used to contain gluten & now are gf. Separate menu, good food, my celiac didn’t get sick.
The staff was knowledgeable. I had an issue and when my plate came out there was a French fried onion on my plate. As soon as I pointed it out the waitress said “oh no we have to remake your whole plate I will have them State a new burger now”. They apologized multiple times, brought me all new food, and comped my whole families meal (4 of us). They said they take allergies very seriously and they wanted to make it right. My food that I got the second round was great and didn’t make me sick!
I feel totally safe eating here...when I order gf buns, they usually ask if it’s an allergy or preference, and I feel that they take extra care when I let them know it’s an “allergy”. I’ve never gotten sick, and I’ve been quite often. They do have an online allergen menu, but it’s a bit buggy on mobile as of now. When I’ve had questions about sauces, they’ve been quick to help and find out.
J'ai eu un excellent service. Josh le gérant est venu m'expliquer les choix de menu (spécialité burger). Ils ont un back avec tous le nécessaire (outils de travail neufs) pour préparer un repas pour celiac. Frites dans huile séparée. Epices sg sur la table. Grill attitré a la cuisson sans gluten. Repas délicieux. J'y retournerais sans hésiter.
Asked for gluten free burger (with gf roll) and got a patty with nothing. No roll
Red Robin has an extensive gluten free & allergen list. Most of the hamburgers are gluten free including their chili and salsa burger. Red Robin also has a dedicated gluten free fryer and the French Fries are bottomless - probably the only reason I repeatedly dine at Red Robin. The staff is very knowledgeable and I’ve never had an issue eating at Red Robin. Highly recommend!!
Super nice, educated about gluten. Very good
The staff were outstanding....the service was absolutely top notch. The seperate GF menu is fantastic and the staff understood the importance of ensuring the food was GF. Also ticked the box for affordability. A great family restaurant that I would highly recommend. Well done Red Robin.
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