Have stopped here past few summers passing through town. No reactions on any visit.
The staff are really friendly, and I've never been gluten-bombed. AND they have a killer skinny margarita :)
My FAV place!! Never get sick here. They always take special care with my burgers and bring them out before the other food to prevent cross contamination. The gluten free buns are yummy too!
NEVER GET IT TO GO. Good food and usually good about things but they suck at to go orders.
GF fries and GF buns! Great service too!
Manager came over immediately when he found out the waiter trainee was taking my order and my daughter and I had celiac. They have a separate preparation area and even brought my food out separate from my husbands gluten food while using gloves. We didn't get sick! (And hubby got regular food also)Yay! You can buy the buns also.
I have been glutened once here and believe it was cross contamination, the bun was gluten free. I've eaten here several times with no problems. The more my waiter knows about gluten the better my experience is!
Great place. They always ask if you have a severe allergy and communicate with the cooks. My burger was brought out on a different type of dish, by a person wearing gloves!
Very informative, very safe
They provided a scan card at the table to access their gluten free menu online, but then did not serve in this restaurant several things on the GF menu. Very frustrating.
best gluten free burger I've had yet!!
It's Mothers Day and the place is packed! Yet our server, Christina, was amazing, helpful, and very knowledgable! I felt very safe eating here! And the buns are yummy!!! Recommend this place!!!!
They did a Fantastic job! The cook brought my food out and he was wearing gloves. The manager even stopped by to make sure everything was ok.
Celiac Disease has made me really depressed about not being able to eat most of the things that I like. My friend and I went to Red Robin and I was very happy to see that they actually care about people who have food sensitivity. The gluten free menu has a good selection of options for people like me.. The burger was really good and the gluten free bun was pretty good too.. Thank you Red Robin.
They don't have a separate menu, instead you get an iPad and choose the allergen you need to avoid. I chose "gluten" and it listed safe menu items and regular menu items that need to be altered. For example, I chose a chicken sandwich, no bun, and sweet potato fries. Lots of options and they have a dedicated fryer! Just ask!
I love the fact that they have Gluten Free buns & a dedicated fryer for GF fries!!! Been eating here since I was diagnosed in March 2009, NEVER had one issue being sick & I am VERY sensitive! MUST TRY!!! Chik Fil A is the only other reasonably priced place in town w GF fries!!!!!
I never had any issues with the buns, but the new lettuce wrap option is the best! Most of the time it's a manager that handles my GF food and I know that their buns come wrapped. Sometimes you just want a burger with no fuss, and Red Robin is the best for that.
GF buns and fries (ask for no seasoning)
We had stopped going to Red Robin after my daughter and wife's diagnoses. On holiday, we stopped in Medford (wanted to see Crater Lake) and the limited options left us at Red Robin. Prior to celiac, we enjoyed RR often, but never felt that the GF options were worth the price. So we went in, based on reviews here. The "menu" is still ipad-based and difficult to use. The big problem was the staff attitude. We felt that they did not take celiac seriously and treated us as if we were annoying troublemakers (we're not.) Based on this experience, we won't be going back to any Red Robin restaurant.
Outstanding service and server took my gluten free needs very seriously. Got the Red Robin burger w/cheddar and no salt fries on GF bun. Also ate the honey mustard poppyseed dipping (salad dressing) sauce and it was all delicious. Didn't get sick. Definitely recommend.
GREAT experience here! Our server, Savannah, was VERY knowledgeable and made sure our order came out correctly and my order was gf. I highly recommend her!! The gf fries take longer because they're not mass produced. You can get the French onion soup gf. SO good!!
I have Celiac and was very clear about it to the waiter. He assured me they had a dedicated fryer for fries and that they had gluten free buns as well. I ordered the chili chili burger and fries and was SOOOO sick afterwards. DO NOT Eat there if you are Celiac, they do not have something right and are advertising gluten free when it obviously IS NOT!!
Haven't eaten at a Red Robin since I learned I was a Celiac, but saw the reviews of others and decided to take a chance. They have a tablet that helps you select from a group of allergen options and as you drill down into the specific items it provides details on things to consider when you order. They have a dedicated fryer for french fries, but do warn or possible cross contamination. I had a burger (no bun or lettuce) and Chili Chile Cheese Fries. Those were great. I had expected a burger with better flavor, but it was okay. Overall, not the best meal I've had, but I'll visit the Red Robin near me when the urge for some fries overcomes me.
Had a great experience here the staff really cared and took gluten allergies and Celiac very serious. Our server was wonderful she made sure everything was perfect. She repeated the order of back several times and even had the kitchen manager come over and talk to us. The kitchen manager herself prepaired the food. She's very familiar with allergies and took everything very seriously and made it safe. They have a whole allergy kit that use when they prepare food. Best Red Robin experience I have ever had! ask for your server to be Lisa when you go in She is highly trained and allergies and has been doing this for 15 years
Been here multiple times and haven't gotten sick once. I always state that I have a gluten allergy and ask them not to toast the buns. Also ask for the fries to be cooked in the dedicated fryer.
After eating there this evening, my husband became very sick!! It was more than just a little cross contamination! We've eaten there before with no issue! We explain everything the same way every time we go anywhere- lack of communication with kitchen staff from waitress or what we're not sure- Celiacs Beware!!!!
No go! Our waiter seemed very put out to simply get the menu. Bun in burger was hard and they cook with soybean oil!!! Mixed information from waiters and management. My son became seriously ill, so I called back and it was the soybean oil and not having a dedicated fryer. Handing me an allergen book doesn't make it allergy friendly. Service was also horrible and incredibly expensive. -Hulen - Red Robin
When I'm traveling where there is a Red Robin I have to eat there. Their burgers are consistently good at the many locations I've visited. This one had slow service and wasn't very clean but food was delicious as usual. Their gluten free buns are great.
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