Red Robin

3 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

2511 South Road, Route 9, Poughkeepsie, NY 12601

Most Recent Reviews


Overall Rating

Review


Always careful and knowledgeable. Eat here weekly and never have an issue- very sensitive.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

Celiac

Overall Rating

Review


We have been going to Red Robin for quite some time and they have always done a good job keeping food safe for my daughter who has celiacs. As long as you notify your server of the food allergy they will ensure the kitchen handles the food properly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


No longer gluten free

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 11 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

Photos


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More Reviews


Overall Rating

Review


I posted the review below yesterday I have since heard back from Red Robin and was given a gift card and was apologized to I don’t imagine they will be making that mistake any time soon.

I went to Red Robin last night and for the love of god if you have celiac disease do not go there!!! I ordered French fried and a plain cheese burger and said many time that I have celiac and and am gluten free and that the burger must have a gluten free bun and that I can’t have any cross contamination. I was reassured many times by the staff that “of course it’s gluten free” and “we completely understand” so I believed them like a normal human. I ate about have my burger until I realized that my bun was weird it wasn’t the Sponge like memory foam fake burger bun that they always give me this was a skinny bun that tasted so good and had amazing texture. It was not gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Celiac

Overall Rating

Review


My sister works here and I’ve gotten burgers a few times and I haven’t gotten sick. I usually don’t ever eat out so when I do it’s always extremely anxiety provoking. My sister always puts severe allergy on my ticket multiple times. My sisters name is Krystina and she 100% understands celiac if you want to ask for her to be safe.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


My son has had reactions twice after eating there.

Updated 4 years ago read full review

Overall Rating

Review


I am celiac and last night we were waiting a while for our food and the waitress came over. Said to me “they had to remake my burger because they put a regular bun on it and had to remake it.” I told her a year and a half ago I had the same server she was excellent, spotted it right away both times. They had to remake my salad three times because they put bread on and took it off and there were crumbs on my plate. This time they put a regular bun on instead of the gluten-free bun and had to remake it. I ate the remade burger and thank God I took my gluten ease pills. I asked for the manager and the manager didn't care he said “that there is a purple symbol for allergies” and I told him “that there's many allergies out there and I'm celiac and I could've been hospitalized for a week if I had gluten.” And he didn't even comp for the meal and basically didn't care I was very upset and I started crying I am never eating here ever again. They need to be properly trained for allergies.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


I’ve gotten the gf burger and fries a number of times and only had one incident. When you wait for take out in your car(they bring it out to you) they give you a cup of fries while waiting. Once (out of 6 or 8 times doing this) the oerson who came to the car handed me the extra fries, then when I reminded her that I had a gluten free order, she took the cup of fries back. Apparently she had just grabbed a cup of fries and they weren’t from the dedicated fryer. Aside from that one mix up I haven’t had a problem. The gluten free items are limited, though.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


They have a digital tool to navigate and filter the menu. So nice to have a place to go to when I am in the area. They have a dedicated fryer.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


They have always gone out of their way for us. They seem to be knowledgeable and we have never gotten sick after eating at Red Robin. Always feel safe eating there.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Updated 6 years ago read full review

Overall Rating

Review


Our favorite place to take our 8 yr old with celiac. He loves the gf bun there, and that he can have the fries. He can order confidently and get a normal kid-friendly meal.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


We love all Red Robins and have NEVER gotten sick. You do need to use their app to determine what's gluten free but their website is great for all kinds of allergies. Almost every time we've been asked if we need separate fries and although they take longer, they're never cross contaminated. It's a go-to for us.

Updated 7 years ago read full review

Overall Rating

Review


My boyfriend and I come here all the time. It's his favorite and it's the only place I can have a good burger around here. However there have been several times where I specifically order a gluten free bun and state that I have celiac, and they still bring out my burger with a regular, clearly glutenous bun. One time I had to say something and all my waiter did was bring me a new bun. Lucky I don't really have an issue with cross contamination and that I'm not confrontational cause if my mom were with me she would've ripped him a new one lol. But the latest time, our waitress caught it right away and confessed it was her mistake and was very apologetic and she brought me a whole new burger. No problem. The bf found a sheet of wax paper in his burger have way through eating it though. But they brought him a new one too and comped our whole bill. Overall their food is still delicious just watch out for wax paper and glutenous buns lol

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


There is no specific menu, it's all online, then you fill I'm what you need to avoid and it gives you the options. There's gf options, bread, different fry fryer. Thought it was good, had a chicken bruschetta sandwich and fries. Unfortunately my stomach starting turning and I got sick about 20 minutes after eating 😑

Updated 9 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Love the fries and the lettuce buns that are made available for burgers!

Updated 11 years ago read full review

Overall Rating

Review


very allergy friendly

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Found an onion ring underneath my fries that were supposed to be GF and marked with allergy warning. Unfortunately I ate half the fries before I noticed. Super sick 2 hours later. I wrote an email to management and never heard back. This restraunt is sloppy af.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Enjoyed a burger with gluten free bun and fries! Was awesome.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Maddy D was a great waitress that showed concern for my Celiacs. She made sure everything was gluten free and if there was a question about it she communicated it to me. She was amazing! Red Robin is committed to keeping people with gluten issues safe!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good with other allergies
Symptomatic Celiac

Overall Rating

Review


Our service was the best service I have ever received before. She knew about the gluten free products we asked about and helped us out a lot. My wife is very picky about gluten free bread and hasn’t enjoyed a burger in sometime now, but devoured her burger here. The emotions it brings to me to see her be able to enjoy her meal is overwhelming. If you are looking for somewhere that has a gluten free menu and specific fryers for frys. This is the place. We will definitely be eating here more often I strongly recommend you do the same 😁

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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