Love me a GF Red Robin Burger and GF fries. Always delicious, always on point with service. Highly recommend!
This place is amazing! I don't know why the other reviews are so harsh but not only do they have a terrific gf bun, they have a lettuce wrap option for their burgers and it's so good, I always tell them I have celiac and they are always so helpful about my fries being in a special fryer. Red Robin will always be my go to!
Great burger! The bun was a little greasy but overall good! I got the chicken bruschetta
The server and kitchen were not knowledgeable about celiac. The menu is what it is and cannot be changed. Their solution or attempt to offer gluten free is to omit food items. This chain is basically a heat and serve for all hot food or open packet and serve for salads. Their gluten free bun is a dried hockey puck and not edible. I had a terrible reaction and am certain that the previous ratings are false!
I've eaten there many times and trusted it enough for my son who also has Celiac. They always bring the food out on a special plate. They have great GF buns and the fries are from a safe dedicated fryer. The only reason for 4 stars is a situation one time where I could tell my sons bun was not GF by the look of it. I didn't let him eat it and then they confirmed they made a mistake and took the whole plate back in a hurry. Always be vigilant - but mistakes happen and they owned up to it and made it right.
Unfortunately they can't seem to get take out orders right. This is the third time I specifically asked to have a burger with cheese lettuce and nothing else. Even said no pickles, tomatoes, etc. picked it up brought it home and it has everything. Called them up to make sure it wasn't wrong order and maybe not even gluten free and they weren't even apologetic!
This is our go-to burger place. We know we can always get a good burger and fries here. The waiter and the managers are always knowledgeable about GF when we are there and have never had any issues or gotten sick after a meal.
They can pretty much make any burger gf and they have a dedicated fryer. I've been there several times with no issues at all. In my experience the servers are not very knowledgeable but the chefs are. The bun I got was soggy so I just order without a bun.
My go to gf place since there's nothing like endless decided fryer fries! My favorite is the bacon cheeseburger!
I ordered the gluten free turkey burger and the woman who served it to me served me my meal and looked me in the eye and when I asked "are you certain this is the gluten free turkey burger" she said absolutely and it was not gluten free. I got sick for days. The manager was so sorry and gave us the meal free but I have celiac and I will never trust them again.
Glad they offered GF buns, but they were SO dry :(
At red robin, I get the lettuce wrap burger with sweet potato fries. You can also order it with a salad, or unseasoned steak fries. They also have a gluten free menu with other choices, like a burger with a gluten free bun, or if you are a kid, grilled chicken on a stick.
gluten free rolls. dedicated fryer. color coded baskets for allergen alert.
Told the staff multiple times i had celiac disease and need everything gluten free. Got violently ill there today. Our food came out late and waitress even admitted that the chefs get annoyed having to make gluten free things so he obviously did not care or take any precautions. Told the manager how ill I was and all he did was ask if I wanted any food for the ride home.
Changed management (not for the better), menu changed, staff changed is not knowledgeable about gluten let alone celiac, items naturally containing gluten are listed on gluten free menu. Red Robin seasoning states gf on bottle which is on the table, but you are told you can’t have it because it isn’t gluten free, not sure which is accurate. Was asked if cheddar cheese contained gluten by server. Minimal, if any vegetarian options, NONE are gluten free. Highly recommend NOT going here. Miss the old Red Robin.
The hostess has no idea if they had a GF menu, but once I talked to our sever she had a manager come out with their allergen menu (which is in an iPad, which is kind of cool). Had the spinach dip and Cobb salad - no ill effects.
Staff was knowledgeable about allergy/Celiac. Eaten there multiple times without a reaction
Always good service, knowledgeable about celiacs and have a separate fryer for fries
I normally love Red Robin restaurants but this particular one is bad. Tasteless food. Dirty bathrooms with zero toilet paper and no one seems to care about anything there. I’m afraid of their care in avoiding gluten. I’m worried about how this meal is going to turn out for me. I recommend not going to this particular one.
Since being diagnosed with celiac we have gone to this particular Red Robin's 3 times, first time was great, no issues. Last two times we talked with our waitress, very knowledgeable and helpful yet my daughter's ceasar salad marked gluten free showed with toast sitting right on top. Last time my GF burger, I commented to my wife it was the best gf bun I've ever had, was NOT gf, was sick for days. No longer will I trust this resteraunt to do their part to get it right.
Stopped in for lunch. Great gluten free bun on a bacon cheese burger with gluten free fries. Perfectly cooked and they made sure my soda and fries stayed topped up.
After speaking with the management it was made very clear that they take food allergies seriously. However, the only way to make sure your food is prepared properly is to ask for the allergen menu, and reiterate to the waitstaff the issue the issue that you have.
Ordered an avo-cobb-o salad. No cheese, no toast. Came out with both. Sent it back and it was returned “remade” but with the toast crumbs still visible. Not sure if that was a management decision or kitchen staff, but either way you can’t trust food there celiac or not.
One of my go to restaurants with the family. Staff can be unsure at time, but make sure to ask for a manger if you feel like you are not being heard. Dedicated menu is online only and can be hard to read on a phone, so I recommend that you look at it ahead of time. Ordered in and to go no issues.
Completely uneducated staff!!! They had a gluten free menu yes, but had no idea what gluten even was. The worst part was that the girl got a huge attitude with me and was interested in what I was politely trying to explain to her. One particular ingredient in question was their aoli sauce. I informed her that Mayo was typically gluten free, but was unsure what Other ingredients were unless I read the ingredients. Because it appeared even the lettuce could have gluten according to their uneducated staff, we left. They should train their staff before offering gluten free menu items. Waste of an hour on my Friday night!!!
Our waitress brought out the allergy menu and was super helpful and made sure everything was safe for me. Their kitchen is set up for gluten free and I have yet to have a celiac reaction to anything I’ve eaten here. They’re super friendly and considerate!
I have had trouble with the food both times I have eaten at this location. In the most recent experience, the kitchen staff accidentally put my burger on a regular bun instead of the gluten free roll. My server was very apologetic and took it back to the kitchen to be corrected. When he returned less than five minutes later, I asked if it was a whole new burger or if they just switched the bun. He stated they just switched the bun. I had to send it back to have a new burger cooked. When the server returned for the third time, he assured me everything was fresh and done correctly, but I still started to have stomach issues within 20 minutes of my first bite. The staff is clearly untrained at this location.
I love this place! My daughter and I are both Celiac and have never had any issues. The allergen menu is available on a smartphone; there is a QR code to scan inside the regular menu. Staff has repeatedly seemed knowledgeable and we'll trained. Bottomless fries are great oh, and the burgers are delicious!
Love the burgers and fries. I always feel safe here
Staff seems very confused about gluten free fries. Used to have to order them without ‘seasoning’, but last visit I was told that ALL of the fries are now gluten free, even with seasoning. The confusion seems limited to this location. Even the manager wasn’t all that reassuring. If you’re celiac, beware...
I’ve eaten at several Red Robin’s with no issues. They have a dedicated fryer for fries. Also they have gluten free buns but I prefer lettuce wrap burgers. I have not gotten sick fro eaten at any of the Red Robin’s throughout Colorado. The staff is very knowledgeable and if not they will provide you with a tablet so you can look st their allergen menu.
Our server was very knowledgeable and helpful. She was willing to explain the items I could eat. There is a separate fryer for allergen free fries, and they have a gluten free bun. All that, but I still got sick an hour after eating there. Probably a good place if you’re less sensitive.
The Secaucus location was absolutely dirty! Would never eat there again. The floors are so greasy that it felt I was ice-skating as I was trying to make my way to the door. The tables are so dirty and stick, I needed a shower when I got home. Though the manager was answering all of our questions and accommodated our needs, It felt like he could not care less to reassure us that there would be no cross-contamination. The GF burger bun was very soggy, fries were crunchy but without any salt, and they had no bottled drinks for GF customers. Definitely not worth wasting money on ... ;( If you must go there, also ask for the fries to be put on the plate and not a basket..
While I would normally give them 5 stars because I've eaten there so often, in the last year lately it's seemed a little risky and the last two visits were the last straw for me. My visit last week I was given a regular full gluten bun and was told it was gluten free as it was placed in front of me. Thankfully I already knew what their gf buns look like or else I would have started eating it. They fixed me a new one which the manager brought out and all was well. Today, I went back bc it was a team lunch and it's really the only place I can eat out, my food was brought out with all of the other food on the same platter, and when I questioned one of the managers I was assured he was 99% sure it should be fine. In the end I didn't feel comfortable eating it (that 1% you know) and only ate a small portion. They tried to make it right by not charging me which I appreciated. I will say this location does try, however there have been too many close calls for me and I just can't risk eating here any longer. There are several staff and managers who take great care in regard to celiac customers, but they need to fully educate everyone or have some kind of alert to management for oversight of gf food prep.
My son ordered gluten free nachos and a piece of pasta was on the nachos. He didn’t eat that, but got very sick from being glutened. I called back to talk to a manager and the manager assured me they were very careful...not this time!
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Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.