I ordered GF from here a few times with no issues in the past. I have celiac so I have to be careful. I ordered GF fries today and explained I have celiac and they need to be GF and made in separate fryer. The girl who took my order assured me they would be marked GF, severe allergy, and safe for me. I picked up my order and nothing was marked allergy (receipt or purple stick in the meal, which means allergy) so I called to make sure they were safe. Manager assured me they had ‘no seasoning’ so they were safe. I said I needed to confirm they were made in the GF fryer. He checked with the kitchen and they were not. He was not really accommodating, kind of rude about it almost as I explained the importance of a separate fryer for celiac individuals. I am so happy I took the time to call and ask bc I’d be in for a long night if not. Unfortunately I won’t trust eating there again.
— Not Much
— Average
Great place to eat for Gluten Free. Everyone is knowledgeable and there is a separate fryer. My daughter was thrilled!!
Yes
Love their website and options, but fact of the matter is, they are only as good as their servers and kitchen staff. We've been glutened here twice. We'll never go again.
No
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
Yes
Yes
Love me a GF Red Robin Burger and GF fries. Always delicious, always on point with service. Highly recommend!
This place is amazing! I don't know why the other reviews are so harsh but not only do they have a terrific gf bun, they have a lettuce wrap option for their burgers and it's so good, I always tell them I have celiac and they are always so helpful about my fries being in a special fryer. Red Robin will always be my go to!
Great burger! The bun was a little greasy but overall good! I got the chicken bruschetta
Yes
The server and kitchen were not knowledgeable about celiac. The menu is what it is and cannot be changed. Their solution or attempt to offer gluten free is to omit food items. This chain is basically a heat and serve for all hot food or open packet and serve for salads. Their gluten free bun is a dried hockey puck and not edible. I had a terrible reaction and am certain that the previous ratings are false!
No
I've eaten there many times and trusted it enough for my son who also has Celiac. They always bring the food out on a special plate. They have great GF buns and the fries are from a safe dedicated fryer. The only reason for 4 stars is a situation one time where I could tell my sons bun was not GF by the look of it. I didn't let him eat it and then they confirmed they made a mistake and took the whole plate back in a hurry. Always be vigilant - but mistakes happen and they owned up to it and made it right.
Yes
Unfortunately they can't seem to get take out orders right. This is the third time I specifically asked to have a burger with cheese lettuce and nothing else. Even said no pickles, tomatoes, etc. picked it up brought it home and it has everything. Called them up to make sure it wasn't wrong order and maybe not even gluten free and they weren't even apologetic!
This is our go-to burger place. We know we can always get a good burger and fries here. The waiter and the managers are always knowledgeable about GF when we are there and have never had any issues or gotten sick after a meal.
Yes
They can pretty much make any burger gf and they have a dedicated fryer. I've been there several times with no issues at all. In my experience the servers are not very knowledgeable but the chefs are. The bun I got was soggy so I just order without a bun.
Yes
My go to gf place since there's nothing like endless decided fryer fries! My favorite is the bacon cheeseburger!
Yes
I ordered the gluten free turkey burger and the woman who served it to me served me my meal and looked me in the eye and when I asked "are you certain this is the gluten free turkey burger" she said absolutely and it was not gluten free. I got sick for days. The manager was so sorry and gave us the meal free but I have celiac and I will never trust them again.
Glad they offered GF buns, but they were SO dry :(
At red robin, I get the lettuce wrap burger with sweet potato fries. You can also order it with a salad, or unseasoned steak fries. They also have a gluten free menu with other choices, like a burger with a gluten free bun, or if you are a kid, grilled chicken on a stick.
Yes
gluten free rolls. dedicated fryer. color coded baskets for allergen alert.
We ordered ahead for curbside pickup, and couldn’t have been happier with our service! My burger and fries were not only in their own container (which I know is standard), but were also put into their own plastic bag to keep them away from the other items in the larger bag. And as always, my burger and French fries were delicious!
— Very
— Most/All
— Excellent
I always use the website for reference. Delicious as usual
— Somewhat
— Separate gluten-free menu
I love knowing I can safely get a gluten free bun and fries at Red Robin. It’s our go to when I crave a burger. Their seasoning is also gluten free and you can buy a 16 oz container. I use it at home all the time!
— Very
— Most/All
— Excellent
We called in an order everybody was super nice. The lady on the phone made sure everything safe double checking everything. When the kitchen messed up our order she called and explained the situation and made them redo it. We were happy that she was honest and the food was awsome. There hamburger buns were great they didn't have the Gritty flavor or texture to them. They also have a dedicated fryer.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent