Love me a GF Red Robin Burger and GF fries. Always delicious, always on point with service. Highly recommend!
This place is amazing! I don't know why the other reviews are so harsh but not only do they have a terrific gf bun, they have a lettuce wrap option for their burgers and it's so good, I always tell them I have celiac and they are always so helpful about my fries being in a special fryer. Red Robin will always be my go to!
Great burger! The bun was a little greasy but overall good! I got the chicken bruschetta
The server and kitchen were not knowledgeable about celiac. The menu is what it is and cannot be changed. Their solution or attempt to offer gluten free is to omit food items. This chain is basically a heat and serve for all hot food or open packet and serve for salads. Their gluten free bun is a dried hockey puck and not edible. I had a terrible reaction and am certain that the previous ratings are false!
I've eaten there many times and trusted it enough for my son who also has Celiac. They always bring the food out on a special plate. They have great GF buns and the fries are from a safe dedicated fryer. The only reason for 4 stars is a situation one time where I could tell my sons bun was not GF by the look of it. I didn't let him eat it and then they confirmed they made a mistake and took the whole plate back in a hurry. Always be vigilant - but mistakes happen and they owned up to it and made it right.
Unfortunately they can't seem to get take out orders right. This is the third time I specifically asked to have a burger with cheese lettuce and nothing else. Even said no pickles, tomatoes, etc. picked it up brought it home and it has everything. Called them up to make sure it wasn't wrong order and maybe not even gluten free and they weren't even apologetic!
This is our go-to burger place. We know we can always get a good burger and fries here. The waiter and the managers are always knowledgeable about GF when we are there and have never had any issues or gotten sick after a meal.
They can pretty much make any burger gf and they have a dedicated fryer. I've been there several times with no issues at all. In my experience the servers are not very knowledgeable but the chefs are. The bun I got was soggy so I just order without a bun.
My go to gf place since there's nothing like endless decided fryer fries! My favorite is the bacon cheeseburger!
I ordered the gluten free turkey burger and the woman who served it to me served me my meal and looked me in the eye and when I asked "are you certain this is the gluten free turkey burger" she said absolutely and it was not gluten free. I got sick for days. The manager was so sorry and gave us the meal free but I have celiac and I will never trust them again.
Glad they offered GF buns, but they were SO dry :(
At red robin, I get the lettuce wrap burger with sweet potato fries. You can also order it with a salad, or unseasoned steak fries. They also have a gluten free menu with other choices, like a burger with a gluten free bun, or if you are a kid, grilled chicken on a stick.
gluten free rolls. dedicated fryer. color coded baskets for allergen alert.
We ate here for lunch today. Daughter had gluten free bun. Was pretty good. I had burger wrapped in lettuce-no bun and they do have designated fryers-you just have to get fries without seasoning. Waitress was knowledgeable and helpful. Good experience
Always good gluten free food. We eat here at least once a month and 3/4 of us are Celiac. We order out and dine in and have always had great results. I so always remind them which menu items need to be gf at the end of our order as a recap. Sometimes takes a while to get food during dine in, but it is a super busy, super popular chain... The customer service is sometimes off, and they can't seem to agree on how to best present their gluten free menu. Used to print it, then was on an online order machine thing, then on a tablet, now I'm told I have to pull it up on my phone myself... The inconsistentcy is annoying, but the fries and lettuce wrapped CA chicken burger make up for it. My son loves the gf bun on his hamburgers.
Just an advisory, I was going to eat here after seeing the positive reviews and having good experience at other Red Robin locations. But there must have been something going on in the kitchen tonight, because when I showed up, there was a huge wait. The to-go orders that were being picked up were completely wrong, according to the to-go customers. That comprised my trust this particular night, so I left without eating.
The staff is usually very good about asking if it’s an allergy or preference. They have a really easy to use allergen guide online and will bring you a tablet to use in the restaurant.
Since going gf free, we have been thrilled to find many places offering gf buns for hamburgers, That being said, most are clearly not as good as regular. Only 2 have stood out: Cooper's Hawk in Annapolis (they bake their own) and nor, Red Robin. It was so delicious I had to check to make sure it was not gluten. (like Glory Days, the food is served with a colored marker to assure that it is gf) Our waitress was informative, the food was terrific, and we are 2 days out with no issues. We loved the burger, the plank style fries were crispy outside, creamy inside and the cole slaw fresh and yummy. We will be back and next time we will try a milk shake!!!
I had a wonderful experience! I had a GF bun with my burger. Very fresh and tasty! Endless fries in a GF fryer. Our waiter was super sweet too.
This is my first time actually reviewing and not just reading other reviews. This place is so great I have to add my two cents. Super knowledgeable, super understanding, and super, super safe!!! EDIT: This has been our go to place for two years. The last time we went we ordered the same thing we always order and both my celiac twins got violently ill. I called and the manager confirmed everything we ordered should have been safe. The unknown is the worst part because now we can’t go back since we don’t know what happened. It’s so sad.
As one of the first restaurants to offer GF bread, we’ve found Red Robin increasingly difficult - or maybe just this location? No help with what is GF; my WiFi has issues in the restaurant making it hard to look up the options; even if it will connect, the seasonal burgers are never updated to the app that we’ve been able to tell. Tonight I ordered the Grand Brie for $14.99 plus an extra $2 for a GF bun. I was so disappointed. The burger was brought to me, and I had to check to see why there was a pat of butter on my burger. It wasn’t butter. THAT was the Brie! The server came to ask if everything was delicious. I avoided eye contact, so she sent a manager. I opened the burger, and the manager proceeded to look and ask what specifically I was disappointed with. The amount of cheese? The burger? She offered a new one, but the appropriate response would be, “Oh, wow. We really feel short of the mark on that one. Let me get you another!” To their credit, the server was super sweet, and they comped my meal. Still, the food here continues to struggle on the GF spectrum compared to other places in terms of menu option being accessible, taste and quality of the GF buns, and price.
They have dedicated frier for fries and gluten free buns The seasoning for the fries says gluten free on the container It was wonderful I have celiac and its been a long time since I have been able to have a fun and fries at the same restraunt!! wooo hoo
Red Robin is one of two restaurants that we seek out in cities we are visiting. All of the wait staff have been very knowledgeable and we have never been glutened. They have a very limited selection of burgers that can be prepared gluten-free so hope over time they add to their repertoire of burgers.
Horrible!!! Not celiac friendly at all!!! The waitress assured me everything was gluten free, the manager came out and made sure of my order. They still sent out a wheat bun!!!!!!! Terrible- don’t trust them. The only reason they got one star is because I couldn’t post it without putting one star.
I always get a burger on a GF bun and GF sweet potato fries! It’s delicious and I never get sick!
We usually have a great time at Red Robin - not at this one on the corner of Robson and Thurlow Streets in Vancouver, BC. Our gluten free orders came on gluten free buns, but had other gluten containing ingredients on the sandwiches, despite the emphasis we put on the importance of keeping the food safe. If it wasn’t for a vigilant eye, two of our party would have been incredibly sick. The service otherwise was not great either. Drinks left empty for long periods. Other inaccuracies in the order. A horrible experience.
Great food. Knowledgeable waitress. GF menu with many options. Designated cooking station. One cook to handle all allergen foods and another cook to handle all other foods. Well worth the visit. I eat at a R.R. In Augusta and was very impressed. Came here, same dedication. Thank you Red Robin.
Never had any issues here and we go a lot. Love the dedicated fries fryer, don’t forget the fries seasoning, delicious!
Staff helpful and knowledgeable of Celiacs. Food good. Price good. GF menu. The menu says grilled burgers my have cross-contamination. When I asked the waitress about it she reassured me they are not cross-contaminated as they have changed the way the burgers are grilled. It was nice to eat a familiar meal with no worries.
So delicious! Server was very knowledgeable and reinsured me she would let the kitchen know it was an allergy. The bun was good too!
I have Celiac and two of my children do as well. It was my son’s birthday yesterday so we went as a family to this Red Robin location for dinner to celebrate. My husband spoke to the manager when we arrived about our needs. She was extremely knowledgeable, helpful, and kind. They have GF options available to peruse on a ipad (we had already looked online at home), a separate fryer for GF French fries, and a good list of options. Our waitress was also great, making sure that the GF food was clearly marked when it arrived at the table and double checking on items when I asked (tortilla chips on the top of the chili). They took good care of us and made me feel at ease, which is not easy!
Best Red Robin location we have been to so far that’s celiac friendly—my daughter didn’t get cross contamination AND we accidentally left/lost her Nima gluten sensor while dining—1 week later we called/they had found it and put in safe in case we came back looking for it! Very impressed w/this location/team!!
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