Food is tasty, but they most definitely don't put any effort into the allergen warnings. Ordered a burger with fries, making sure to note a gluten allergy and request the dedicated workspace. Server read it back to me, confirming he heard the gluten allergy part. Later got a fry refill (from the "dedicated gf fryer") only to find a chunk of breaded fried chicken in my bowl. Lo and behold, had a severe reaction an hour or two later. Pretty aggrivating considering how much they advertise to be care about allergy concerns. Guess it's nothing more than marketing.
Good! I recently found out that certain things will cause me inflammation so I have to avoid them. The ipad they brought me was easy to follow and i could select the things I need to avoid. Could use a little more work but all and all very easy.
Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.
Always a family favorite! Staff is knowledgeable about GF options. And my daughter didn’t get sick. It’s great to have options like Red Robin where she can enjoy a burger like a regular kid!
My dad has Celiac disease and this is one of his faves! It’s not often that restaurants have dedicated fryers for their French fries - and they’re bottomless. The staff seems to know about Celiac disease which is awesome!
I called and spoke with a manager before we visited this location. They assured me they serve “100’s of celiac customers and have never had a problem.” They have a dedicated fryer and a dedicated prep location. When we arrived I told the waitress we needed our meals to be gluten free and she assured me that would be no problem. When my meal arrived it had the gluten free purple marker and it all looked ok. After I had eaten my burger and quite a few of my fries, I noticed an onion ring under the fries. I alerted the waitress, who called the manager over. The manager apologized and took my meal off the bill...but that doesn’t cover the extreme amount of pain I’m in right now. I get so frustrated that people don’t understand how severe the reaction can be to eating gluten.
Incredibly dissatisfied. I have always been able to eat at Red Robin with celiac, and this visit, the children’s food came out 20 minutes before my partners cold food, and mine was being remade due to improper allergy protocol. Someone came and picked up a spilled water cup and said they’d be right back, but after taking the cup and all the napkins at the table they never returned. If the waitress hadn’t noticed the food wasn’t safe, I could have gotten very sick. Ended up becoming tired of waiting and just decided to pay for the children’s food and leave. We won’t return. How disappointing.
Though they didn’t have a ton of gluten and dairy free options for my four year old celiac, the staff was knowledgeable and he did not get sick! He had grilled chicken breasts with a side of broccoli and mandarin oranges and specially prepared gluten free fries. I don’t think they really even charged us for all of it. Very thankful since we were on a road trip and it was the only option we could find.
I’ve been here before and explained my celiac .....they would put a purple ‘pick’ in the fries. Tonight I asked for fries gluten free. The first basket was ok. The second basket had the taste of onions, which I’m guess the fries came from the same fryer the breaded onion rings came from ☹️
I was very pleasantly surprised how cautious they were with my food when I told them I had Celiac. They made all my food separate. They even brought my plate separate instead of putting it on the tray with the rest of the table. It was much appreciated!
I generally stay away from Ref Robin but my Uncle was insistent on going here while I was in town. He asked for he regular waitress,Denise, she didn’t seem to know much about Celiac disease so I ordered off the allergen menu and was very specific. I ordered the veggie burger because it is microwaved not put on the grill with everything else. I did not get cross contaminated, the food was good. I would go to this specific Red Robin again.
Daughter and I (both with celiac) had burgers. Mine was lettuce bun, she had GF bun. We had steak fries and sweet potato fries (both in dedicates fryer). Ordered off of iPad that indicated which items were safe. Neither of us had a reaction.
I've eaten here a few times without incident. You can use the interactive allergen menu on their website to determine what's celiac-safe by filtering for "gluten." I usually default to their Impossible Burger on a gluten free bun, with a side of bottomless steak fries -- very scrumptious. I work for DoorDash, and Red Robin offers complimentary cups of fries for drivers when they pick up orders. These are also gluten-free, and they're one of the best perks of the job. (:
This is one of the best Red Robin locations I have visited. The staff is always very informed on their gluten-free options and quick to point out that they have a dedicated fryer. They take Celiac disease seriously. I have eaten here several times now on trips back and forth to see family in the Chicago area and never gotten sick.
This place is always amazing to me. Service is always quick no matter how crowded. They are very very gluten friendly and the plates are always labeled with a purple sticker. The staff is great and they never disappoint in the Dickson city location is one of the best in the chain. Guess you know how I feel I’ll be back again in as soon as I get hungry. Also never ever gotten sick at a Red Robin anywhere
I have been eating at Red Robin a lot since I was diagnosed with Celiacs a few years ago. They usually ask if you're gluten free due to preference or allergy, and if allergy they change gloves and use a dedicated work station and fryer. There are many options to choose from including a gluten-free bun, and an online menu/allergy guide for reference. Note that some of the sauces contain soy sauce that is not gluten free, so be diligent when considering dipping sauces and burger marinades. Overall this has been a go to restaurant for my family.
Always love the burgers here so much, they make celiac or allergy orders in a separate part of the kitchen where they only make gluten free orders so there’s no worry about cross contamination.
Dedicated fryer for fries. Great burgers with gluten free bun.
*Update* I went here last night and they no longer have GF steak fries. It did appear when I looked through the menu the gluten free menu has gotten smaller. The service was good. Had to get steamed broccoli with my burger. Burger was great though! I have eaten here with no problems, their gluten free menu is on the redrobin app, however this red robin doesnt have free wifi. So your server has to ask permission by the manager to use a red robin ipad. Tonights server was treating me asking her questions about the steak fries like I was a idiot. food here is good not too great but you have to check and double check to make sure its gluten free.
The staff was very knowledgeable! Dedicated fryer for all their fries (sweet potato and regular) and GF buns! When the food came out it had a purple stick in it, the waiter told me that the purple stick means the entire kitchen is aware that this order was an allergy! Best GF bun I’ve had in a long time, didn’t fall apart in my hands! I was pleasantly surprised with my experience and we’ll definitely be back!
My go to! Their gluten free buns are actually pretty great! Separate fryers- bottomless fries ya’ll! Staff is knowledgeable and receptive.
At a recent visit, I noticed that their fries were no longer listed on the company app as ‘gluten free’. I asked the waitress and she assured me that they do those in a gluten free fryer. I proceeded to order a GFbun (with a burger of course) and some fries. I spent the entire night throwing up and the next day feeling like I got run over by a truck. Decided to give them one more chance and the next time went much better...no issues.