Review of Red Robin

Ordered burgers & fries off gf menu over phone for pick up. Started eating burger & found & confirmed it had non GF bacon on burgers & they also couldn’t confirm if fries were ok since looked to be gluten fry seasoning on them when I called. Upon ordering on phone, I informed we have celiac, they confirmed they could accommodate over the phone. Ordered and relayed again no gluten, wheat, celiac friendly & receipt showed allergy alert. Management said they’d reimburse and inform staff but to next time order with a manager & we need to view all the items on gluten free menu and confirm not in food since errors happen. They then offered to give a $25 gift card, which wasn’t even equal to our two orders, which even the thought of accepting that upset me more. We won’t be returning.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Offers online ordering