I'm at this location once or twice a week, I've never felt so comfortable eating at a restaurant, the service is always superb.
I've had the best luck here with their gluten free options. I do however dislike how they don't have a gluten free menu on hand and have you check for the options on your smartphone. That was kind of a bummer, but otherwise every time I have gone I have left feeling great.
I've had good luck dining in at Red Robin but take out has been questionable at times. I think this is because the servers are educated and know what to look for if the kitchen makes a mistake.
I went to Red Robin based on the reviews I read here regarding a gluten free menu. I'm very pleased that I was able to have a gluten free burger, bun and fries and didn't get sick. I did ask for a gluten free menu and was told by the hostess I had to use my smart phone to look at their dining menu while I was sitting in their restaurant. I was also told they had IPad's but they preferred customers use their phones. They also served me a burger and fries that did contain gluten but picked it back up off the table realizing they handed me a burger and fries that did contain gluten and started the order over. The server who assisted me was very nice, tried to be helpful, got out an I Pad to show me a menu. I'd just encourage folks who do decide to eat there who have Celiac or a gluten sensitivity to be very careful. If they didn't catch the error in serving me the wrong food, I'd of course have been glutened. I'd also say that if you are at a restaurant that has a dedicated menu available, have it in the restaurant. Not every one has a smart phone available nor should anyone have to access the Internet for the menu while in house dining. I'd love to have a go to place since its in our area. Really hope they continue providing a gluten free option because it's very needed. Only 4 stars because of how we were treated by the hostess regarding needs. Some of the staff really tried however to serve, do it well and safely.
Delicious! You can get a hamburger here and the buns are awesome and not dry or tough at all!! :) super friendly staff and the plates are different than the ordinary ones which I find comforting.
We love eating here! Every server is trained on how to be sensitive to allergies and gluten free needs. A great place to eat safely! UPDATE ALERT! They have new GF buns that are also soy free! The famous RR seasoning has also been redesigned to be GF and soy free...which means the guac is now GF too!
This is the only restaurant I know I can eat at safely. I have never felt sick after a meal and when I tell them I have a gluten allergy the manager always brings out my food in a special yellow basket and checks on me frequently. I do miss their gluten free buns but the lettuce wrap is very good. Only complaint is that their guacamole isn't gluten free, but they've always subbed it for avocado slices for me without charge. Great place for a burger and guaranteed gluten free fries, they have a dedicated fryer.
Good bun from French Meadow Bakery costs $1.00 extra. You can also buy buns from Red Robin for use at home. Wish they had a fryer dedicated for gluten free fries.
Definitely a safe place to eat as a celiac. The manager went above and beyond to insure I was safe and informed. Food came out in a yellow basket to indicate it was GF too. Bun and the lettace wrap were good on the burgers. Now let's talk about the food. I'd safely say that McDonald's burgers are thicker and probably taste better (haven't had one in 20 years). The meat is barely 1 /8 inch thick and tasteless frozen patties. Honestly even my friends that ate normally said it wasn't worth the money. Overall it was a safe place to eat....but the food was a disappointment. if you are in Lincoln and want a burger that is safe go to Sportscasters. 3 out of 5 is for the food quality. Safety wise they get a 5 out of 5.
This is our go-to place when eating out. The manager always comes out to verify our order and double check any food allergies. I love that they have a dedicated fryer so we can have the fries (without the seasoning). The gluten-free buns are actually really good as well. They are a bit denser than regular buns but definitely don't crumble like some gluten-free baked goods do. We eat here a lot and only once has my hubby (who is celiac) had problems. We didn't have the greatest waitress that night though. Overall this is a pretty safe place to eat.
These people know what they are doing and if you have any concerns talk to the manger. They are always there to make sure your experience is pleasurable.
LOVE! Just ask for an allergy menu at the front, and be sure to tell them what your allergies are. Never hurts to order from a manager. I always write my order down and just let them take it to the kitchen. It helps about mistakes. Important notes: ask for no Red Robin Seasoning on your burger and ask for allergy-safe fries without Red Robin Seasoning (they have a separate fryer). They have gluten-free buns for an additional $1 also, or you can get a big lettuce wedge wrap for free (tastes great)!
always a good feeling to know i can get great food that is safe to eat. they have a gf prep station so cross contamination isnt an issue. we love u red robin!
I told my waitress upfront that I had gluten restrictions. She helped me figure out what to order and she alerted the kitchen. She made sure the dressing for my side salad was from a new bottle. She showed so much attention to my needs. I will most defiantly come back here!
This was our third visit to this location and they have gotten way better. They have GF buns that are better than average and have always made my daughter (Celiac) very happy. The fries were iffy at best on previous visits. My wife (gluten sensitive) complained in the past about feeling glutened. They now have a dedicated fryer for steak fries and this last visit was nothing but smiling faces. Be sure to go early. Wait times can be long for GF orders during the rush.
Never have a problem here. Staff is well trained and understand to treat as an allergy.
We have had good experiences here. The burgers are good and the staff has always been knowledgeable. If they didn't know something, they went and asked. We have had a couple of instances where our order came out wrong. My son asks for a gluten free burger with no cheese and it always comes with the cheese. I think they get so concerned about making it gf they forget about the cheese. Not a big deal. The fries are good and we are so happy they have a dedicated fryer. Beware the seasoning on the table is not gf.
Great celiac visit for my gluten intolerant twins!! I live an hour away but we will be back!!!
One of my favorite places to get a good burger and I can actually eat the fries.
I was charged 99¢ when I asked for plain jalepenos be substituted for the breaded fried jalepenos, and again when I asked to have plain salsa instead of the salsa ranch dressing. Not impressed by that at all, especially when their GF options are limited anyway, and no vegetarian GF options at all. Will not be returning.
They are consistently good and food is consistently safe.
A great place to stop for lunch when driving to Las Vegas from Los Angeles. The staff is very familiar with celiac and the need for gluten free food and avoiding cross contamination. I had a great burger with the gluten free bun and lots of gluten free fries.
Poor service. Long wait. Glad we double checked that the food they brought out was gf, bc the first plate they brought to the table was not. (And they acted like it was ridiculous for me to even ask!). Everyone in our party has sworn off Red Robin due to this experience at the Northridge Red Robin. (Not celiac friendly due to their carelessness)
Service was good and knowledgeable about celiacs, but I got cross-contaminated from their grill. It states plainly on their menu that they don't have a dedicated grill and that cross-contamination is possible. I took the chance anyway, bad decision.
Good option for gluten free food. They have a separate menu for gluten free and other allergens as well. The menu has a wide selection. My daughter has celiacs and is very sensitive to gluten. She had a burger and fries and has been totally fine. They even have a GF ice cream sundae dessert on the menu. (We didn't try that this time.)
We made our first trip out to eat since my wife was diagnosed. The gf menu was on an iPad. As soon as the waitress saw the iPad she asked if we had an allergy and what it was. I said my wife is allergic to gluten. She explained that they offered a gf bun and that the fries were in a designated fryer and the food was prepared in a designated area. She made my wife feel a lot better because she was knowledgeable. She even asked her manager where they get their gf buns. Our experience was a really good one.
This has become our go to place. Once you tell them gluten free they are very helpful. I have not had any problems with cross contamination. Updated review: they now tell you to pull up the Gluten free menu on your smart phone, hostess told me just order a burger with no bun when I told her I could not pull up the menu. Also the Gluten free food is not brought out separately anymore.
They were excellent in giving me gf options, identifying my meal as "special handling" with a purple flag so it didn't get cross contamination, and allowing me to enjoy a real meal (including fries!) with my family that was not just salad. However, the gf hamburger bun was really dry and tasted stale. Flavor was good, texture just felt like a week old.
So great! They brought out my gluten free burger and fries on a whole separate tray and when I ordered gluten free, I loved how they asked if it was allergy or preference. They even left off the ketchup in case of gluten in the vinegar. So nice!
Explained that I was a celiac and very sensitive to gluten....waitress seemed confused and I explained it again.....obviously in one ear and out the other because she delivered my burger on a normal bun...did not want to get sick so I did not eat, paid the bill and left
this location has been a regular stop for me for several years and they have been awesome. Amy? in the bar area often takes care of me & actually remembers customers usual orders, she's great! Never had problems with GF burger bun (yay!) & unseasoned fries (double yay!)
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 10:00 pm