Absolutely terrible staff. Young kids that are incompetent and irresponsible. Do not go there, they don't care.
Great bacon cheeseburger and fries Confusing GF menu on iPad Wheat and GF menus different, something is not right. I emailed them.
Went there yesterday, selected "gluten" to avoid on their allergen menu, and ordered the nachos. When my food came out, I had chips and cheese with no toppings so the waitress went back to check things out. While she was gone, I noticed a noodle melted into my chips. So I grabbed the next waitress that went by and explained the situation. A few minutes later, my original waitress came back and informed me that her manager said the noodle was "OK" because it was a gf noodle (Red Robin does NOT have gf pasta), but they were making me a new set anyway. Then the manager came by and told me that the nachos were "gluten free but not wheat free," showed me how the nachos disappear as an option when you select both "wheat" and "gluten" on the allergen menu, and then continued to argue that the nachos were gluten free. Clearly there are issues with food prep and the management no longer has the knowledge that used to happen at this restaurant. I ended up not eating anything that day. So sad to have to cross this one off my list of places to eat.
Staff very knowledgable. My daughter who has celiac was just fine with the GF cheeseburger and French fries. We have been back multiple times and have had great luck!
Awesome burgers and fries! ❤️
3 strikes yer out!!!!!! Well, the service seems great- until you realize they arent listening to you at all. 3 times I've ordered food for pick up, as I live super close, and 3 times it was blatantly glutened after a lengthy conversation about how to make it gluten free! Once I had to go back because it was completely a gluten meal bum and all, another time they got the gluten free bun right but the french onion soup was made with the slice of bread instead of without, gluten free bun with the omitted onion rings-WITH ONION RINGS-- GRRRR!!!! It's at the point where I gotta think its in purpose.
Good service, but not safe. Ordered vegetables with hummus and asked for the bread on a different plate for my family to eat. Food came with bread on top of the vegetables, so I sent it back to get a safe meal. When the new food came, it appeared safe, but after eating nearly all the veggies, I found bread crumbs at the bottom. The chef did not make a new plate of food, he just took off the bread and rearranged the vegetables to make it look new.
Takes things very seriously. Great burger!
Having celiac, what a pleasant surprise to find a great burger and fries place....the GF bun is made locally so it was fresh and delicious. Dedicated fryer for fries, "allergen alert" followed my order all the way through including on the printed receipt. Staff was knowledgeable, informed and made suggestions. Will definitely be back. Recently moved here so we were looking for a great burger place. My husband's choices on the regular menu were plentiful and food great.
I always love visiting any Red Robin because it can get a great burger on an awesome GF bun (just as good as any other bun!). They also offer fries in a dedicated GF fryer which is amazing! Staff is always friendly and very careful with allergies, I would highly recommend.
this is on my mothers behalf ... there was nats flying around our drinks and we had to swat the bugs away just to eat our food this was at Febuary 15 2014 and it was really disgusting enviorment ... I was sitting away from my mother and didnt have this problem I think that nats were atracted to the alcohol in that section witch was 21 and older me and my boyfriend had a great time and loved the sevice
Great food! They truly cater to gluten free needs. I gave them 4 starts only because they only offer 1 GF beer, it is an apple cider. I want more of a real beer like Redbridge.
Consistent inconsistency. Order is right about 1/2 the time if getting take out. G/f bun available for $1 up charge.
Have eaten here on several occasions. The service is knowledgeable regarding gluten free dining. The special menu has a variety of gluten free choices, there are other allergen menus as well. The fries are great and the bun is well worth the extra $1.00 if choosing a burger. Well worth a trip out.
Eat here 2 or 3 times a month... never had a problem gluten free wise. They have a menu on request. Fries are awesome and burgers are just as good! Now they have udi's gf bun for $1 extra.
Love that I can eat here and have the choice of lettuce wedge or GF bun for $1 more...they are very knowledgable and accomidating!
When I'm traveling where there is a Red Robin I have to eat there. Their burgers are consistently good at the many locations I've visited. This one had slow service and wasn't very clean but food was delicious as usual. Their gluten free buns are great.
Read their website on sources of their food. says they cannot guarantee if their suppliers change their ingredients without notice. Not reliable for celiacs.
They offered us an electronic menu that made allergen info easy.
Really helpful servers, give you an iPad where you check off things you cannot have, then you can see a real menu, I had the Ensenada Chicken prepared gluten free and it was very good. As a business traveler I typically go to chain restaurants for consistency.
They have an app that allows you to eliminate allergies from the menu. Then it shows items you can have and lists if there are sauces, ingredients, etc., that you can't have in that meal. They wrapped my chicken sandwich in lettuce like it was a bun and it was delicious.
If you have Celiac Disease this is not a safe place for you. The chance of cross contamination is too high. So disappointed in the service I had last time I was here which was on my birthday. I carefully explained to the waitress that I had Celiac Disease and I double checked that they did their very best to keep things separate. When she brought out my fries after I took one bite I realized they were not gluten free because they were covered in seasoning( he gf fries always come out plain) I told her that they were not gf and that I would need new fries. Instead of just apologizing and starting a new batch she fought me on the issue for a good 3 minutes telling me that she knew they were gluten free. But finally she said she would start a new batch. Well she never did bring it out. Not the birthday dinner I was hoping for. Not to mention I spent the rest of my birthday on the couch or in the bathroom.
Good food, I had the California chicken sandwich on a gluten free bun. The bun did not fall apart, which is a plus. Our server was great, he showed me the iPad with the allergy list where I was able to check off gluten and dairy and soy. It pulled up foods that I could have while avoiding those allergens. It showed me the food item and what would be eliminated or what substations could be made. After leaving the restaurant I started feeling like I do when I eat gluten. I won't be surprised if I vomit later today or get extremely constipated. DO NOT EAT HERE IF YOU HAVE CELIAC!
Ate here for the first time since being celiac. Heather was my server and she was great. She brought over an iPad and pulled up the gluten allergen menu which pulled up everything I could eat and what to remove to make it safe for consumption. It also showed options such as lettuce wrap or gf bun. She explained there is a separate fryer for the fries. My meal came out clearly marked with colored toothpicks. I look forward to a return trip. Update July 2017: Red Robin gets it. Their buns are one of the few GF I will actually waste my calories on. Their gf fries are put in the oven and are so good. Great family option.
Just found out all the oil gets filtered by the same filtering machine. So the oil used to fry gluten free fries and then the oil used for onion rings go through the same machine. So there is no way to avoid cross contamination once the filtered oil gets put back in the vat. The burgers are tasty though
Glad they changed things so I can have a burger and fries!
Great gluten free buns for burgers! If you ask for the gluten free menu they bring you an iPad. I'd say they have more options than some.
I have celiac disease. I have been here several times--GF bun is amazing and food is so good I kept trying--but I get sick every single time. Once I found a crouton at the bottom of my salad dressing cup. The employees need better allergen/celiac safe education. The food is so good but I will never go back to this Red Robin and I'm very leery of other Red Robins now!
Don't have a dedicated fryer. There a few choices for protein and veggies, but until my little celiacs can partake in the bottomless fries, we won't likely return.
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