The service was great here! My waitress was very knowledgable about allergens and took extra care to make sure my meal was safe; she also took great care of my friend who is vegetarian. The burger and fries were good, as were the drinks!
Usually love Red Robin and this place had gluten free buns and a dedicated fryer, but the burger as so-so at best. The fries weren't very fresh and they forgot the condiments we requested. Also, $3 for a to-go soda that was mostly ice... save your money and find a different location.
Red robin claims to have a GF menu but upon arrival and requesting one I was told I had to use my phone and go online to see what was available, which I found very strange. Plus after looking online and finding a choice, I was then told this particular restaurant did not carry that item. Back to the menu and after three tries I finally found something I wanted and they had!! Then there was the back and forth about what was safe. Again referred to online. Why can't the restaurant print copies?? I found the entire thing silly and tiring. Finally received my burger, but it was an hour after I ordered.
Of all the chain restaurants RedRobin probably has the most gluten free offerings. I've never gotten sick after eating here. I was very skeptical the first time I ate here and made our server ask the manager on duty and the cook to confirm GF options. Fries are done in a separate fryer and the lettuce wraps are delicious. I've had the gluten free bun once and personally didn't care for it, but I am pretty picky.
waitress was clueless but nice. she ordered me a guacamole burger because she just wasn't sure how to ring in my order. manager helped her reorder it but she still brought guacamole on the side. their guacamole I'd not gluten free. ???? manager no where to be seen after that. not even busy when I went? ate my new burger and did no get sick so it was good
Terrific service from Trav. Knowledgeable on gluten free needs, and very kind. Ordered g free burger with g free bun and fries (made in separate fryer) and daughter ordered grilled chicken breast with g free bun. Delish! For once, my whole family had a sandwich and fries, together! And we passed the three hour mark of not getting sick after a meal out! Terrific!
When I'm traveling where there is a Red Robin I have to eat there. Their burgers are consistently good at the many locations I've visited. This one had slow service and wasn't very clean but food was delicious as usual. Their gluten free buns are great.
Read their website on sources of their food. says they cannot guarantee if their suppliers change their ingredients without notice. Not reliable for celiacs.
They offered us an electronic menu that made allergen info easy.
Really helpful servers, give you an iPad where you check off things you cannot have, then you can see a real menu, I had the Ensenada Chicken prepared gluten free and it was very good. As a business traveler I typically go to chain restaurants for consistency.
They have an app that allows you to eliminate allergies from the menu. Then it shows items you can have and lists if there are sauces, ingredients, etc., that you can't have in that meal. They wrapped my chicken sandwich in lettuce like it was a bun and it was delicious.
If you have Celiac Disease this is not a safe place for you. The chance of cross contamination is too high. So disappointed in the service I had last time I was here which was on my birthday. I carefully explained to the waitress that I had Celiac Disease and I double checked that they did their very best to keep things separate. When she brought out my fries after I took one bite I realized they were not gluten free because they were covered in seasoning( he gf fries always come out plain) I told her that they were not gf and that I would need new fries. Instead of just apologizing and starting a new batch she fought me on the issue for a good 3 minutes telling me that she knew they were gluten free. But finally she said she would start a new batch. Well she never did bring it out. Not the birthday dinner I was hoping for. Not to mention I spent the rest of my birthday on the couch or in the bathroom.
Good food, I had the California chicken sandwich on a gluten free bun. The bun did not fall apart, which is a plus. Our server was great, he showed me the iPad with the allergy list where I was able to check off gluten and dairy and soy. It pulled up foods that I could have while avoiding those allergens. It showed me the food item and what would be eliminated or what substations could be made. After leaving the restaurant I started feeling like I do when I eat gluten. I won't be surprised if I vomit later today or get extremely constipated. DO NOT EAT HERE IF YOU HAVE CELIAC!
Ate here for the first time since being celiac. Heather was my server and she was great. She brought over an iPad and pulled up the gluten allergen menu which pulled up everything I could eat and what to remove to make it safe for consumption. It also showed options such as lettuce wrap or gf bun. She explained there is a separate fryer for the fries. My meal came out clearly marked with colored toothpicks. I look forward to a return trip. Update July 2017: Red Robin gets it. Their buns are one of the few GF I will actually waste my calories on. Their gf fries are put in the oven and are so good. Great family option.
Just found out all the oil gets filtered by the same filtering machine. So the oil used to fry gluten free fries and then the oil used for onion rings go through the same machine. So there is no way to avoid cross contamination once the filtered oil gets put back in the vat. The burgers are tasty though
Glad they changed things so I can have a burger and fries!
Great gluten free buns for burgers! If you ask for the gluten free menu they bring you an iPad. I'd say they have more options than some.
I have celiac disease. I have been here several times--GF bun is amazing and food is so good I kept trying--but I get sick every single time. Once I found a crouton at the bottom of my salad dressing cup. The employees need better allergen/celiac safe education. The food is so good but I will never go back to this Red Robin and I'm very leery of other Red Robins now!
Don't have a dedicated fryer. There a few choices for protein and veggies, but until my little celiacs can partake in the bottomless fries, we won't likely return.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
11 am - 10 pm