Red Robin

2 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Bread/Buns, Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

12300 Jefferson Ave Ste 104
Newport News, VA 23602

Most Recent Reviews


Celiac
1 month ago

Great experience!! They have a dedicated fryer if you order GF for fries. And I got a GF bun! Everyone was so nice and my server took my allergy concerns seriously. Would come back!!

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
7 months ago

My daughter and I both have Celiac disease and eat here often. We always let the staff know prior to ordering and they have always taken special precautions. They have a dedicated fryer for their fries and offer both gluten free buns and lettuce wraps. Had a wonderful Mother’s Day yesterday and had no problems.

Safety
Taste
Variety
3 years ago

Daughter ordered a burger on a GF bun. The waitress kindly explained that the fries are no GF and offered to sub a side salad. The salad then came out with croutons on it. They made her another salad but it didn’t come out until we were almost done with our meal. Kitchen staff needs training.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Collections
In 1 Public Collection

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

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More Reviews


Celiac
3 years ago

I’ve eaten at Red Robin numerous times with great success. Staff usually very knowledgeable and I have never once gotten sick. As someone with Celiac Disease, I am quite happy about this option.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
  • — Food flagged
  • — Dedicated kitchen space
  • — Knowledgeable staff
Celiac
6 years ago

waitress was great and knowledgeable both times we are here, but both times I reacted.

Safety
Celiac
7 years ago

my waitress was very informed about Celiac disease and absolutely made sure my food was made separately with fresh gloves. they are very good with all allergens.

7 years ago

GF buns and fries (ask for no seasoning)

7 years ago

Great celiac visit for my gluten intolerant twins!! I live an hour away but we will be back!!!

Safety
Celiac
11 years ago

Yum!

Celiac
12 years ago

Up to date gf menu and gf buns!! YUM!

12 years ago

YUM

Reviews of this Chain

Celiac
1 week ago

We had a great experience at Red Robin. The fries have a separate fryer. The burgers were clearly marked with a gluten free tag. We were traveling through Billings and we don't have a Red Robin in our town so this was a treat!

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers, Bread/Buns
Safety Features
  • — Dedicated fryer
Celiac
1 week ago

I’ve been here several times with no issues after. I always get the sweet potato fries with the chipotle aioli dipping sauce and something else (salad, etc). The manager always walks out my meal.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Gluten Intolerant
1 week ago

I can always trust Red Robin to deliver a safe GF/DF meal for me, and not have a reaction. This location did not disappoint! I am so thankful to get to eat their tasty French Fries, that aren’t contaminated by gluten and dairy. Jessica in the bar area is a pro, ask for her! Thanks, Red Robin!

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers, Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer
Other
  • — Good for dairy-free
Gluten Intolerant
1 week ago

Update: this has become our favorite place to eat out because of how amazing they are with handling it. The staff is friendly and knowledgeable about the options. We’ve dined in and ordered take out, and so far, she’s had no reaction to cross contamination

First time dining there since my girlfriend’s gluten intolerance diagnosis, and it was an excellent experience. They have a digital menu that shows which items are safe and if alterations can be made to make it gluten free. My girlfriend got a burger with a gluten free bun and fries, and she loved it. She said the bread tasted almost exactly like regular bread. It’s been an hour since we’ve left, and she’s not experienced any symptoms. They told us they would switch gloves and fry her food in a special fryer, and it seems they did a great job of preventing contamination

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
Other
  • — Good for fish-free
Gluten Intolerant
1 week ago

Really great experience. Knowledgeable server who put us at ease immediately. Red Robin’s allergen menu online is a little difficult to navigate and it restricts a lot of options. But, in person, the server was able to let us know that this location has a GF dedicated fryer and is known locally for doing great GF burger & fries.

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers
Safety Features
  • — Dedicated fryer

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