Red Robin

4.5 stars 4.5 out of 5 7 ratings
$Celiac Friendly, Gluten Free Menu, Burgers + 6 more
100% of 5 votes say it's Celiac friendly

12300 Jefferson Ave Ste 104, Newport News, VA 23602 Directions

(757) 882-8959
  • User profile picture thumbnail
    Celiac
    2 rating Celiac friendly
    1 month ago

    waitress was great and knowledgeable both times we are here, but both times I reacted.

  • User profile picture thumbnail
    Celiac
    5 rating
    8 months ago

    my waitress was very informed about Celiac disease and absolutely made sure my food was made separately with fresh gloves. they are very good with all allergens.

  • User profile picture thumbnail
    5 rating
    9 months ago

    GF buns and fries (ask for no seasoning)

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    Great celiac visit for my gluten intolerant twins!! I live an hour away but we will be back!!!

  • User profile picture thumbnail
    Celiac
    5 rating
    4 years ago

    Yum!

  • User profile picture thumbnail
    Celiac
    5 rating
    5 years ago

    Up to date gf menu and gf buns!! YUM!

  • User profile picture thumbnail
    5 rating
    6 years ago

    YUM

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 days ago

    22455 Highway 249, Houston, TX 77070

    Almost whole menu is able to eat gluten free and with the provided tablet for menu, it also gives you the customization options as well to make it easy to figure out.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 days ago

    1501 W. Riverstone Dr., Coeur d'Alene, ID 83814

    A few years ago, I got sick here but in the last couple of years they’ve really improved a lot! The staff has been knowledgeable whenever I’ve had questions and I’ve not been sick. The meal choices are good and they have an interactive allergen menu online that is a great tool.

  • User profile picture thumbnail
    5 rating
    3 days ago

    1919 Star Road, Liberty, MO 64068

    Tried Red Robin’s gluten free bun on my turkey burger. Really good! Also there fries are cooked in Separate fryer!

  • User profile picture thumbnail
    Celiac
    2 rating
    3 days ago

    35858 Detroit Road, Avon, OH 44011

    Ordered salmon and broccoli from their Gluten Free menu. The broccoli came out with pasta noodles at the bottom.

  • User profile picture thumbnail
    Celiac
    3 rating
    4 days ago

    2501 W. Happy Valley Road, Phoenix, AZ 85085

    The service was not great, the staff was not very attentive. When I asked if they had a gluten free menu, they said yes but then spent 10 minutes trying to find it and ultimately handed me a dirty iPad with their website's interactive allergen menu on it. The server assured me multiple times that they use a dedicated fryer for the french fries and said he would put an allergen notice on the ticket, which I appreciated. However, I didn't feel great after dinner. I will note that I also helped my young daughter with her pizza and was not as judicious about washing my hands as I should have been. I'm a new Celiac and so I'm still trying to figure out my level of sensitivity, but I will probably not order the fries again.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    4 days ago

    2671 Fairfield Commons, Beavercreek, OH 45431

    Not save for celiacs major cross-contamination! Manager has a very nonchalant attitude towards the issue! Manager was rude and condescending when I was explaining about cross-contamination is dangerous for celiacs. After eating got extremely bloated very sick before even left the resturant! Will never ever go back to this location for now on we will drive an hour to Cincinnati to go to the Red Robin in Kenwood or they are extremely careful and take good care of their customers and are super friendly!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    5 days ago

    43530 Yukon Drive, Ashburn, VA 20147

    Great experience. Used the iPad to find the gf options. Told they have a separate fryer for fries. Ordered the southern charm burger on gf bun with fries. No problems

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    5 days ago

    5550-3 Whittlesey Blvd., Columbus, GA 31909

    Very knowledgeable staff. With a dedicated fryer and preparing stations. They do go above and beyond to make sure your diet needs are met

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    6 days ago

    25207 104th Ave. SE, Kent, WA 98031

    I have successfully eaten many times at other RR stores, but was really ill after eating at this branch tonight. I’m very sensitive and my reaction was consistent with cross contamination. Might just be a careless or uneducated cook in the kitchen.

  • User profile picture thumbnail
    5 rating Celiac friendly
    6 days ago

    9990 E. 13th Street, Wichita, KS 67206

    The staff was amazing! I can’t based on the recommendations as the main fries are GF and they do have GF buns. It was a great experience!!!

  • User profile picture thumbnail
    Celiac
    4 rating
    1 week ago

    4801 W. Kenosha St., Broken Arrow, OK 74012

    GF choices are good, very slow service. Be sure to double check when they bring your food. I’ve been given the wrong fries and bun a few times.

  • User profile picture thumbnail
    5 rating
    1 week ago

    421 Interstate 20 Frontage Road, Arlington, TX 76018

    Meal was gf had a lettuce wrapped burger and fries

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 week ago

    250 Crossroads Mall, Route 611, Bartonsville, PA 18321

    Tested GF with Nima: Hamburger on a GF bun and french fries.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    1 week ago

    1139 NE Grand Avenue, Portland, OR 97232

    Every time I have gone here with a larger group for work I have had a gluten reaction and my order not quite right. Staff has been nice but not particularly accurate. Will not eat here again.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 week ago

    200 Mall Cir Dr, Monroeville, PA 15146

    Love that they have a dedicated fryer! I have eaten here a few times now and never had a problem and staff I have had seems knowledgeable. I do find their iPad allergy menu hard to use, scrolling between options, and the last time there were greasy fingerprints all over it.

  • User profile picture thumbnail
    Celiac
    4 rating
    1 week ago

    15560 Cedar Ave., Apple Valley, MN 55124

    Great bacon cheeseburger and fries Confusing GF menu on iPad Wheat and GF menus different, something is not right. I emailed them. Update- they said the fryer is gf because of the law that states less than 20 ppm is considered gf but they are not wheat free because the law is 0 ppm to be considered wheat free and they cannot guarantee that because of cross contamination.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 week ago

    9130 Crown Crest Blvd., Parker, CO 80138

    I’ve eaten at this RR a few times. I’ve never gotten sick. I’ve had burgers and fries. The gf buns are pretty awful so I put the burger over greens. I haven’t found any of the food that’s great but when traveling and I need a safe convenient place to eat I’ll stop in.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 week ago

    2605 Oneida St. #100, Green Bay, WI 54304

    Gf menu (iPad) was not the most user friendly, but there were several GF options. If you get fries, reccomend getting a sauce for dipping becsuse the ketchup bottle on the table seems like a cc risk.

  • User profile picture thumbnail
    Celiac
    1 rating
    2 weeks ago

    7860 W. Tropical Parkway, Las Vegas, NV 89149

    Worst experience ever our waitress had no knowlage what so ever about celiac or gluten free as admitted to us. They served my daughter gluten fries after we told them all of the instructions.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 weeks ago

    Providence Town Center, 140 Market St, Collegeville, PA 19426

    Although my children ordered from the gluten free menu. It was apparent they had gotten glutened. We rarely eat out and are 100% sure they got it from here. Very disappointed.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 weeks ago

    3030 Plaza Bonita Road, #2520, National City, CA 91950

    I’ve given this location two tries in the past year both times I’ve gotten sick. Even with asking all the right questions and stressing celiac. I went in April and got very sick. The only reason I tried again is because so many people in various groups hailed the safety. I believe it location based. I emailed the company but never heard back. Also side note if you check wheat and gluten the fries are not an option but if you check just gluten the fries are an option on the digital menu. I didn’t risk it and you shouldn’t either.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 weeks ago

    1900 W New Haven Ave, Melbourne, FL 32904

    Ridiculous iPad Only for GF Confusing. Stressed. Left

  • User profile picture thumbnail
    4 rating
    3 weeks ago

    7860 Alexander Promenade Place, Raleigh, NC 27617

    Online menu to search allergens was very helpful. Overall okay for a chain.

  • User profile picture thumbnail
    Celiac
    3 rating Not celiac friendly
    3 weeks ago

    14797 N. Kelsey St., Monroe, WA 98272

    Definitely not Celiac safe. I have been glutened by them twice from cross contamination. If you aren't celiac you can enjoy many gluten free options and endless fries.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 weeks ago

    101 W Main St, Newark, DE 19702

    Long review ahead. It will be worth to read how gluten-UNfriendly this place is, but for those who don’t want to read, I’ll tell you this: find another place to eat or eat at home. This place does not take allergy protocol seriously and does not know what gluten free truly is. This place is completely unsafe for celiacs. I have celiac disease and have been to this restaurant 3 times. All 3 times were not a pleasant experience. You’d think I would learn the first time, but seeing so many raves on Facebook about RRs amazing gluten free menu and how safe everyone was, I kept deciding to give it a try. The first time, a few months ago, I ask for the gluten free menu (they have tablets they bring to the table for allergy selection) and she told me to look it up on my phone. Not sure why it’s assumed I have a smart phone or the ability to look the menu up myself, but okay. I look it up and it’s not easy to access from my phone. It’s glitchy, it’s slow, and it’s all in all hard to navigate. I wished they had given me a tablet but I thought maybe this location didn’t have them. I ordered a gluten free burger off of the menu and said “so of course the gluten free bun and none of the sauces that come on the original burger, I’ll need gluten free sauces on the side”. The waitress then proceeds to ask me what else on the burger has gluten, which I find astonishing as I believe all waitresses should come equipped with that knowledge or should be able to ask the kitchen staff. I told her I don’t know, but according to this menu I believe it’s just the original bun and original sauces. So please a gluten free bun, no sauces on burger, and I asked for a special gluten free sauce on the side. I told her I have severe celiac disease so will get really sick if my burger is not prepared properly. I can’t have any gluten at all touch my burger, so I’ll need the staff to change gloves and use clean utensils. She acted confused and mad that I was asking for such allergy protocol to take place. I get my burger back and the burger has the original gluten sauce on the burger, which I told her a couple different times I could NOT have on my burger. I asked her to remake my burger because if they just replace the bun, but not the whole patty, I will get sick. It comes back out and it’s fine. The second time I went, my husband ordered it over the phone for me and we went to pick it up for carry out. He stressed over the phone that they HAVE to change gloves before handling my food and make sure nothing with gluten touches my food as I can get extremely sick and last time it wasn’t made correctly. I get it out to the car, and lo and behold, it isn’t gluten free (has the original BBQ sauce that contains gluten) again. I sent it back in with my husband and asked for a refund. The last, and it WILL be my last, time of going in and ordering food was yesterday afternoon. I asked for the gluten free menu (thinking surely they have tablets as I saw another table with a tablet) and she told me look it up on my phone. 🙄 so I did. It, again, wasn’t working the way it should. She then comes over and tells me “she can bring me a tablet over if the phone isn’t working”—something she should have offered in the beginning. I order my food and stress the important allergy protocol I need the kitchen staff to take. I get my food out and there is no purple toothpick indicative of a gluten-free burger. I pointed that out to her and the waitress says “oh I can get that for you if you want”—I said no, that not what I mean. I want to know my burger is safe. That it is COMPLETELY gluten free. She tells me yes it is. I check it over and it SEEMS okay (gluten free bun, no sauces on burger). Okay, then. I eat, and about 15 minutes into eating I start getting my celiac symptoms. By a few hours later, I was puking out of the car door by the side of the road and sick all night long. Point of this long review: celiacs, find a different place to eat, or at least at a different location. I’ve spoken to the manager about this, and he doesn’t seem knowledgeable about gluten free procedures. This Red Robin is not celiac safe and quite frankly I wouldn’t trust any RR at this point. They don’t have a dedicated kitchen space and they do not produce gluten free burgers even when stressed as much as you can for it to be gluten free. This place may make you sick if you’re sensitive like me. Next time I go to Red Robin with family, especially to this location, I’ll stick with a pop.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 weeks ago

    125 Wilderness Trail, Hamburg, PA 19526

    Our server took such great caution to in sure we had a 10 free meal and it was delicious

  • User profile picture thumbnail
    4 rating
    3 weeks ago

    9945 Sowder Village Square, Manassas, VA 20109

    Good GF options. The GF bun was good. Dairy free options available too.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 weeks ago

    1891 E Parks Hwy, Wasilla, AK 99654

    I have been hear several times and not gotten sick.

  • User profile picture thumbnail
    Celiac
    3 rating Not celiac friendly
    3 weeks ago

    5043 Tuttle Crossing Blvd #205, Dublin, OH 43016

    If you go on the website you can customize your own menu according to what allergy you have. It does state that cross contamination may occur. I have eaten at this location three times and have gotten sick every time. As a celiac I always check my options before going somewhere. No more for me. Food was delicious though.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 weeks ago

    8000 West Broward Boulevard, Unit 422, Plantation, FL 33388

    Been here numerous times staff understands food allergies never been sick. I still get sick from the fry seasoning even though it’s labeled gf so I ask for no salt fries and don’t have any issues

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 weeks ago

    1900 W New Haven Ave, Melbourne, FL 32904

    I love this place so much. When I had my baby this year the hospital food was not gluten free... I sent my husband here to get a burger and FRIES and I’m pretty sure he’s been going every week ever since for me!! ha ha Ha

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 weeks ago

    2501 W. Happy Valley Road, Phoenix, AZ 85085

    They have a dedicated fryer for "allergies." It is one of the only places we can go for fries!!

  • User profile picture thumbnail
    3 rating Not celiac friendly
    3 weeks ago

    10311 Gravelly Lake Drive SW, Lakewood, WA 98499

    Out of the 3 times I've eaten here, 1 time I got sick. It is hit or miss with the gluten free options. They have a great website listing the allergens in each food choice. Despite knowing which ingredients and sauces had gluten, I got sick the last time we ate at this location and have not returned since.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 weeks ago

    921 Norland Avenue, Chambersburg, PA 17201

    One of my favorite go to spots!! This location really knows what they are doing when it comes to preparing gluten free for Celiac disease!! Gluten free buns are de-lish and dedicated fryer!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 weeks ago

    2100 Hamilton Place Blvd, Suite 317, Chattanooga, TN 37421

    The food is delicious and safe to eat! Very knowledgeable staff, and the GF menu is huge! Many options and all of them are delicious. 100% recommend

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 weeks ago

    3100 Main Street, #1500, Maumee, OH 43537

    the food was great, the server was excellent!

  • User profile picture thumbnail
    5 rating
    4 weeks ago

    401 S. Mt. Juliet Road, #135, Mt. Juliet, TN 37122

    I have to be gluten free and this is one of my favorite places to go for their gluten free options. All the staff is very knowledgeable about their foods and what I can consume. They also are more than happy to accommodate my dietary needs without judging me. They cook everything that is gluten free seperate from their gluten products. I have never had a reaction to their foods and the gluten free stuff doesnt even taste gluten free!!

  • User profile picture thumbnail
    Celiac
    5 rating
    4 weeks ago

    12646 South Route 59, Plainfield, IL 60544

    One of our favorite picks in Plainfield for GF. They have GF buns and the best lettuce wrapped burgers. Frier for fries are also separate so no cross contamination

  • User profile picture thumbnail
    5 rating
    1 month ago

    27193 185th Avenue SE, Covington, WA 98042

    Very knowledgeable and my daughter loved the gf bun!!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    1020 Pittsburgh Mills Circle, Tarentum, PA 15084

    Our go to for a safe meal. 6 yo celiac, nut allergic (including shared lines), egg and soy protein allergic, loves to visit to get a burger (bring our own egg free bun) or chicken "on a stick." Pretty much the only place she can get "safe steak or sweet potato fries. So wish they had safe milkshakes/ice cream...we would have parties there.

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 month ago

    3720 South Glenstone Ave., Springfield, MO 65804

    Staff is knowledgeable about gluten. Ate here and no reaction. Great gluten free buns!

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    4900 Sergeant Road, Sioux City, IA 51106

    I told them I was allergic to gluten. They proceeded to give my mom a gluten-free bun and me a non-gluten-free. I know this because my moms bun looked different compared to everyone else’s at the table and mine looked like everyone else’s bun. I told them this. They argued with me for a while, then took the burger and I assume just took off the gluten bun and replaced it with a gluten-free bun. I was sick all night.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    360 Palladio Parkway #401, Folsom, CA 95630

    Allergen menu and server who was fanatic about singing the praises of their chefs keeping things safe.

  • User profile picture thumbnail
    Celiac
    3 rating
    1 month ago

    1313 Foothill Drive, Salt Lake City, UT 84108

    While I love their fries and lettuce wrapped burgers, I was disappointed when I found out that their campfire sauce contains gluten and I was not told for over a year even when mentioning my gluten allergy. I just never associated eating that sauce with getting sick because I assumed it was safe and it must have been something else. If I say that I need a burger lettuce wrapped because I have celiac disease and can’t eat gluten, I would have expected someone to tell me that the campfire sauce had gluten in it when I ordered that.

  • User profile picture thumbnail
    Celiac
    2 rating
    1 month ago

    295 Parkway Drive, Lincolnshire, IL 60069

    Could’ve just been a dud day at this location but I was sick with typical symptoms about 20 minutes after eating at this location. Food did come with allergy picks indicated but our server was blasé about my questions and seems annoyed to have to answer them. Won’t be visiting this location again.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    9990 E. 13th Street, Wichita, KS 67206

    Went for the fries! Great gluten free hamburger and fries!! Thank you Res Robin!!!

  • User profile picture thumbnail
    5 rating
    1 month ago

    229 N. Highway 67, Cedar Hill, TX 75104

    Excellent food and no cross contamination!

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    800 Gallery Blvd, Scarborough, ME 04074

    First TimenI have been to a Red Robin and the manager didn't serve the gluten free order. Turned out not to be gluten free because I definitely got glutened. Now feeling very ill. Beware of this location. Have never had an issue with Red Robin at other locations.

  • User profile picture thumbnail
    1 rating
    1 month ago

    640 W Telegraph St, Washington, UT 84780

    We ordered curbside and were very specific on what needed to be gf and what didn't. The normal burger came with a gf bun and the Parmesan crisp that is not gf and gf fries. The lettuce wrap came gf, but had the glutinous fries. The other sandwich came with 1/4 cup mayo and gf fries. No idea what needed to be gf and not. We requested plenty of fries which did not happen. Also curbside came with no napkins. Will not stop here again.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    40820 Winchester Rd. #1070, Temecula, CA 92591

    LOVE that they have a dedicated fryer for their fries.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Celiac Friendly
  • Gluten Free Menu

Categories

  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
Monday
11 am - 10 pm
Tuesday
11 am - 10 pm
Wednesday
11 am - 10 pm
Thursday
11 am - 10 pm
Friday
11 am - 11 pm
Saturday
11 am - 11 pm
Sunday
11 am - 10 pm

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map of Red Robin

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