Excellent and delicious! Our meal was prepared and delivered by the manager who personally made sure there was no cross-contamination. They were very cautious and our server Toni was sure to double check everything and answer our questions. They had no problem when I asked that our toppings be taken out of the walk-in instead of on the line. First time dining out since diagnosis and their exceptional service put me at ease. I will be eating here again soon! Update 3/10/17: Went again this evening a little before 6pm. Our server Allen was an excellent listener and didn't complain about my many requests. He even wrote them all down to be able to communicate them to the kitchen staff and even suggested/checked ingredients of a few sauce options. Very understanding and I so appreciated his extra effort!
Stopped here on a Christmas road trip. menu was very clear and easy to communicate with staff. Food was brought separately and clearly marked. Would return.
Was in town for 2 weeks. Ate at this location a few times and had no issues. Knowledgeable staff!
Overall - I've never had symptoms of CC here. I always order my fries without seasoning. GF buns are OK but I prefer a lettuce wrapped sandwich instead. I like the Red Robin menu online to know what/how to order.
have eaten here a lot....love it. one of the few places feel confident they aren't contaminating my food with gluten.
Contrary to another reviewer, the staff informed me that the fries have a dedicated fryer. However, the sweet potato fries need to be requested GF since they are usually fried in the same fryer as onion rings. The fry seasoning is questionable - I don't ever risk it. Yummy GF buns at a reasonable $1 charge. Their vegan options are not GF. I always get a free birthday burger and every 10th burger free with a Red Royalty card. This is one of the only places I feel really safe getting a completely GF burger & fries meal. No lettuce wrap necessary :)
GF buns are great here and the wait staff is good. They make sure everything is GF.
Love the service, the GF fries, ranch, and GF buns.
One of my favorite parts about Red Robin is the fries... Every Red Robin I have been to had a dedicated fryer, but sadly at the Norman Oklahoma Red Robin they DO NOT HAVE A DEDICATED FRYER!!! Other reviews have stated that they do, something must have changed! Also, when I talked to the manager about my order (as I always do) he truly seemed confused and admitted as much, because "No one ever orders this way." Will not come back!
They now have an amazing GF bun! YAY! And their fries are GF if you ask for them with no seasoning. Everytime I've been there, the wait staff has been very knowledgeable about GF food. I love going to Red Robin!
Enjoyed a cheeseburger and fries- felt full but not sick. Yum.
Celiac Disease has made me really depressed about not being able to eat most of the things that I like. My friend and I went to Red Robin and I was very happy to see that they actually care about people who have food sensitivity. The gluten free menu has a good selection of options for people like me.. The burger was really good and the gluten free bun was pretty good too.. Thank you Red Robin.
They don't have a separate menu, instead you get an iPad and choose the allergen you need to avoid. I chose "gluten" and it listed safe menu items and regular menu items that need to be altered. For example, I chose a chicken sandwich, no bun, and sweet potato fries. Lots of options and they have a dedicated fryer! Just ask!
I love the fact that they have Gluten Free buns & a dedicated fryer for GF fries!!! Been eating here since I was diagnosed in March 2009, NEVER had one issue being sick & I am VERY sensitive! MUST TRY!!! Chik Fil A is the only other reasonably priced place in town w GF fries!!!!!
I never had any issues with the buns, but the new lettuce wrap option is the best! Most of the time it's a manager that handles my GF food and I know that their buns come wrapped. Sometimes you just want a burger with no fuss, and Red Robin is the best for that.
GF buns and fries (ask for no seasoning)
We had stopped going to Red Robin after my daughter and wife's diagnoses. On holiday, we stopped in Medford (wanted to see Crater Lake) and the limited options left us at Red Robin. Prior to celiac, we enjoyed RR often, but never felt that the GF options were worth the price. So we went in, based on reviews here. The "menu" is still ipad-based and difficult to use. The big problem was the staff attitude. We felt that they did not take celiac seriously and treated us as if we were annoying troublemakers (we're not.) Based on this experience, we won't be going back to any Red Robin restaurant.
Outstanding service and server took my gluten free needs very seriously. Got the Red Robin burger w/cheddar and no salt fries on GF bun. Also ate the honey mustard poppyseed dipping (salad dressing) sauce and it was all delicious. Didn't get sick. Definitely recommend.
GREAT experience here! Our server, Savannah, was VERY knowledgeable and made sure our order came out correctly and my order was gf. I highly recommend her!! The gf fries take longer because they're not mass produced. You can get the French onion soup gf. SO good!!
I have Celiac and was very clear about it to the waiter. He assured me they had a dedicated fryer for fries and that they had gluten free buns as well. I ordered the chili chili burger and fries and was SOOOO sick afterwards. DO NOT Eat there if you are Celiac, they do not have something right and are advertising gluten free when it obviously IS NOT!!
Haven't eaten at a Red Robin since I learned I was a Celiac, but saw the reviews of others and decided to take a chance. They have a tablet that helps you select from a group of allergen options and as you drill down into the specific items it provides details on things to consider when you order. They have a dedicated fryer for french fries, but do warn or possible cross contamination. I had a burger (no bun or lettuce) and Chili Chile Cheese Fries. Those were great. I had expected a burger with better flavor, but it was okay. Overall, not the best meal I've had, but I'll visit the Red Robin near me when the urge for some fries overcomes me.
Had a great experience here the staff really cared and took gluten allergies and Celiac very serious. Our server was wonderful she made sure everything was perfect. She repeated the order of back several times and even had the kitchen manager come over and talk to us. The kitchen manager herself prepaired the food. She's very familiar with allergies and took everything very seriously and made it safe. They have a whole allergy kit that use when they prepare food. Best Red Robin experience I have ever had! ask for your server to be Lisa when you go in She is highly trained and allergies and has been doing this for 15 years
Been here multiple times and haven't gotten sick once. I always state that I have a gluten allergy and ask them not to toast the buns. Also ask for the fries to be cooked in the dedicated fryer.
After eating there this evening, my husband became very sick!! It was more than just a little cross contamination! We've eaten there before with no issue! We explain everything the same way every time we go anywhere- lack of communication with kitchen staff from waitress or what we're not sure- Celiacs Beware!!!!
No go! Our waiter seemed very put out to simply get the menu. Bun in burger was hard and they cook with soybean oil!!! Mixed information from waiters and management. My son became seriously ill, so I called back and it was the soybean oil and not having a dedicated fryer. Handing me an allergen book doesn't make it allergy friendly. Service was also horrible and incredibly expensive. -Hulen - Red Robin
When I'm traveling where there is a Red Robin I have to eat there. Their burgers are consistently good at the many locations I've visited. This one had slow service and wasn't very clean but food was delicious as usual. Their gluten free buns are great.
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