100% of 2 votes say it's celiac friendly
6255 Mills Civic Pkwy.
West Des Moines, IA 50266

Top Reviews


Celiac

Overall Rating

Review


Had a great experience. I called ahead and talked to the manager, Haley, who was very helpful. She explained their process which assigned someone to follow your allergy order through the kitchen until it got to your table (along with changing gloves, new utensils/cutting boards, separate grill space, dedicated fryer). Our food came out with a marker indicating it was GF. Our server was very attentive. We ordered a second batch of fries - I didn’t remind her that they should be GF and they came out flagged. Haley came to our table to check in multiple times. I felt very well taken care of and will definitely be going back!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good with other allergies
Updated 6 months ago read full review

Celiac

Overall Rating

Review


My son ordered gluten free nachos and a piece of pasta was on the nachos. He didn’t eat that, but got very sick from being glutened. I called back to talk to a manager and the manager assured me they were very careful...not this time!

Celiac friendly?

No

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Red Robin has an extensive gluten free & allergen list. Most of the hamburgers are gluten free including their chili and salsa burger. Red Robin also has a dedicated gluten free fryer and the French Fries are bottomless - probably the only reason I repeatedly dine at Red Robin. The staff is very knowledgeable and I’ve never had an issue eating at Red Robin. Highly recommend!!

Celiac friendly?

Yes

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Dedicated Fryer
  • Gluten Free Menu

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.

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More Reviews


Celiac

Overall Rating

Review


We have had good experiences here. The burgers are good and the staff has always been knowledgeable. If they didn't know something, they went and asked. We have had a couple of instances where our order came out wrong. My son asks for a gluten free burger with no cheese and it always comes with the cheese. I think they get so concerned about making it gf they forget about the cheese. Not a big deal. The fries are good and we are so happy they have a dedicated fryer. Beware the seasoning on the table is not gf.

Updated 4 years ago read full review

Overall Rating

Review


My local restaurant used to be fantastic. The past several time I've been there (over the span of a year) I've gotten sick. I've found sesame seeds from a gluten filled bun on my plate three of those times. They are currently on my do not trust list.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Had to have my meal remade because they put bread on the plate which is a no-no for those of us with Celiac. Yes I had ordered gluten-free. Waitress apologized and I got a small discount. My food arrived after everyone in the family had finished eating. Granddaughter's order was wrong. Won't go back.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


We have been there 3 times. the first time we got a bit of fried onion in our gluten free fries. the second time went well. the third time we got fried dough in our gluten free fries. they seem to understand and have dedicated facilities. they were very apologetic, but it doesn't change the problem we had.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Great and knowledgeable staff! I have been to this Red Robin twice and haven't been ill.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Outstanding experience on Fathers Day. Great burger and bottomless fries from a dedicated fryer. I'm a celiac and didn't get sick. Thank you Red Robin!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


My first gluten-free experience was a pleasant one @ Red Robin. The burger was great and I did not get sick.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Had a great experience at this location! Server was very knowledgable and answered my questions confidently. Knowing the server and kitchen staff are so well aware is my reason for my 5 star score. Keep it up!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


This is THE ONLY place we feel safe in our area!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The GF hamburger buns were fantastic. I wanted to take extras home. When they accidently gave us a nonGF bun, they immediately redid the order. No problems. Dedicated & delicious fries. Separate GF menu. We'll be back when in Des Moines.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Wonderful! Dedicated frier for fries!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Ordered the Ghost Burger for my Celiac husband. It came on the gf bun, but the jalepeños were breaded. The waiter was super apologetic when we pointed it out and went to get a new burger. Later the manager came out to apologize. Only problem we've ever had, though. Love the gf buns. Service here is fantastic.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Food was very, very good. I wasn't glutened. The speckled fruit salad was fabulous and my burger, with it's toppings were tasty. Ordered wrapped in lettuce. Only complaint was that I ordered my burger well done and received it a touch over rare.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I love eating at RR! Awesome burgers on delicious GF buns! YUMMMM!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Beer menu shows angry orchard as an option but they don't have it? Said they don't carry it anymore. Weird. Yukon chips (which I LOVE at our red robin back home) were cold & soft. Not crunchy. Service was ok. Waitress seemed inexperienced but nice. We complained about the chips and burnt burger. Manager came over. Nice guy. Took care of problems. Got replacement food. Etc.

Updated 6 years ago read full review

Not celiac

Overall Rating

Review


gluten free buns are scrumptious and I find it hard to believe they are actually gluten free! fries are also gluten free and very good. The staff is knowledgeable and willing to double check anything.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


My first restaurant I could eat gf burger with a bun and gf fries. I was in heaven. Everything was delicious! The staff was great about making sure my food was gf. The manager even talked to me about their buns. Every time I go I purchase hamburger buns to have at home.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


love their glutten free buns so you can have burgers and the waiter know other things to change if your on this diet like not having the seasoning on the fries.

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Red Robin gf burger buns are legit! Haley was our waitress and was very thorough

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Red Robin is usually a great place for us to eat that's safe. However with our most recent delivery, the taste missed the mark.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


I’ve been to Red Robin multiple times and they did a great job with making sure there was no cross contamination. I did recently go to the Dardenne prairie location and I told the waiter 2 times that i had an allergy and it was very important that it was gluten free. I trusted that it would be because of my previous experience there but when they brought me my food I ate about half of my burger and noticed that it tasted different. Come to find out it wasn’t gluten free at all. They just gave me a normal bun and didn’t care about my allergy at all. I threw up 5 minutes after and it has been weeks and I am still in pain. I will not be going back to the Dardenne prairie location ever again.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Went here bc reviews were great. Ha. Not for Celiac. It says they can’t prevent cross contamination… when the waitress got to me, she asked what I wanted- I mentioned Celiac and she said, “oh what’s that?” I explained and she said, “oh that sucks,” and then moved on to take the next member of my large families order. So I watched my family eat. Fun times. Not recommended at all if you have Celiac!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Gluten found in my avo-Cobb chicken salad.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info