Red Robin

4.0 stars 4.0 out of 5 25 ratings
$Celiac Friendly, Burgers, Bread/Buns + 5 more
85% of 14 votes say it's Celiac friendly

6255 Mills Civic Pkwy., West Des Moines, IA 50266 Directions

(515) 223-0859
  • User profile picture thumbnail
    4 ratingApril 19, 2017

    We have had good experiences here. The burgers are good and the staff has always been knowledgeable. If they didn't know something, they went and asked. We have had a couple of instances where our order came out wrong. My son asks for a gluten free burger with no cheese and it always comes with the cheese. I think they get so concerned about making it gf they forget about the cheese. Not a big deal. The fries are good and we are so happy they have a dedicated fryer. Beware the seasoning on the table is not gf.

  • User profile picture thumbnail
    1 ratingMarch 06, 2017

    My local restaurant used to be fantastic. The past several time I've been there (over the span of a year) I've gotten sick. I've found sesame seeds from a gluten filled bun on my plate three of those times. They are currently on my do not trust list.

  • User profile picture thumbnail
    1 ratingDecember 07, 2016

    Had to have my meal remade because they put bread on the plate which is a no-no for those of us with Celiac. Yes I had ordered gluten-free. Waitress apologized and I got a small discount. My food arrived after everyone in the family had finished eating. Granddaughter's order was wrong. Won't go back.

  • User profile picture thumbnail
    2 ratingOctober 30, 2016

    We have been there 3 times. the first time we got a bit of fried onion in our gluten free fries. the second time went well. the third time we got fried dough in our gluten free fries. they seem to understand and have dedicated facilities. they were very apologetic, but it doesn't change the problem we had.

  • User profile picture thumbnail
    5 ratingOctober 15, 2016

    Great and knowledgeable staff! I have been to this Red Robin twice and haven't been ill.

  • User profile picture thumbnail
    5 ratingJune 20, 2016

    Outstanding experience on Fathers Day. Great burger and bottomless fries from a dedicated fryer. I'm a celiac and didn't get sick. Thank you Red Robin!

  • User profile picture thumbnail
    5 ratingMay 11, 2016

    My first gluten-free experience was a pleasant one @ Red Robin. The burger was great and I did not get sick.

  • User profile picture thumbnail
    5 ratingFebruary 17, 2016

    Had a great experience at this location! Server was very knowledgable and answered my questions confidently. Knowing the server and kitchen staff are so well aware is my reason for my 5 star score. Keep it up!

  • User profile picture thumbnail
    5 ratingJanuary 21, 2016

    This is THE ONLY place we feel safe in our area!

  • User profile picture thumbnail
    5 ratingOctober 03, 2015

    The GF hamburger buns were fantastic. I wanted to take extras home. When they accidently gave us a nonGF bun, they immediately redid the order. No problems. Dedicated & delicious fries. Separate GF menu. We'll be back when in Des Moines.

  • User profile picture thumbnail
    5 ratingApril 25, 2015

    Wonderful! Dedicated frier for fries!

  • User profile picture thumbnail
    4 ratingApril 08, 2015

    Ordered the Ghost Burger for my Celiac husband. It came on the gf bun, but the jalepeños were breaded. The waiter was super apologetic when we pointed it out and went to get a new burger. Later the manager came out to apologize. Only problem we've ever had, though. Love the gf buns. Service here is fantastic.

  • User profile picture thumbnail
    4 ratingDecember 31, 2014

    Food was very, very good. I wasn't glutened. The speckled fruit salad was fabulous and my burger, with it's toppings were tasty. Ordered wrapped in lettuce. Only complaint was that I ordered my burger well done and received it a touch over rare.

  • User profile picture thumbnail
    5 ratingSeptember 30, 2014

    I love eating at RR! Awesome burgers on delicious GF buns! YUMMMM!

  • User profile picture thumbnail
    4 ratingAugust 09, 2014

    Beer menu shows angry orchard as an option but they don't have it? Said they don't carry it anymore. Weird. Yukon chips (which I LOVE at our red robin back home) were cold & soft. Not crunchy. Service was ok. Waitress seemed inexperienced but nice. We complained about the chips and burnt burger. Manager came over. Nice guy. Took care of problems. Got replacement food. Etc.

  • User profile picture thumbnail
    5 ratingMarch 15, 2014

    gluten free buns are scrumptious and I find it hard to believe they are actually gluten free! fries are also gluten free and very good. The staff is knowledgeable and willing to double check anything.

  • User profile picture thumbnail
    5 ratingMarch 10, 2014

    My first restaurant I could eat gf burger with a bun and gf fries. I was in heaven. Everything was delicious! The staff was great about making sure my food was gf. The manager even talked to me about their buns. Every time I go I purchase hamburger buns to have at home.

  • User profile picture thumbnail
    5 ratingOctober 28, 2012

    love their glutten free buns so you can have burgers and the waiter know other things to change if your on this diet like not having the seasoning on the fries.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Celiac Friendly
  • Gluten Free Menu

Categories

  • Kid Friendly
  • Lunch
  • Restaurant
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Sunday
11:00 am - 10:00 pm
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