Red Robin

4.0 stars 4.0 out of 5 13 ratings
$Celiac Friendly, Gluten Free Menu, Burgers + 8 more
75% of 4 votes say it's Celiac friendly

23318 Mercantile Pkwy, Katy, TX 77449 Directions

(281) 392-1004
  • User profile picture thumbnail
    Not celiac
    1 rating Not celiac friendly
    8 months ago

    I called to speak with someone about ordering gluten and dairy free and the person on the phone stated they didn't know what that meant and they didn't have a gluten free menu. When i stated that it lists online that they can accommodate they said "oh, then i guess we will figure it out." No thanks.

  • User profile picture thumbnail
    Celiac
    5 rating
    11 months ago

    The waitress was careful and asked the chef about everything I had questions on. It was a good option for the whole family.

  • User profile picture thumbnail
    5 rating
    1 year ago

    they do a good job and make fewer gluten mistakes than most places I go. they do a better job than manner higher end restaurants when it comes to gf and have a wide variety of gf options

  • User profile picture thumbnail
    5 rating
    1 year ago

    They are one of the best places for gluten free food. Never have to worry about cross contamination!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    Excellent GF options & a dedicated fryer

  • User profile picture thumbnail
    Not celiac
    5 rating
    1 year ago

    The servers were knowledgeable, they have me an iPad with the allergy menu to use. The gluten free bun tasted great! Them the manager came to see if I was happy with my experience. I will certainly come back here!

  • User profile picture thumbnail
    Celiac
    3 rating
    2 years ago

    I have celiac and was glutened here on my second visit. The first time, we went for an early lunch. Loved the burger & the GF fries. The manager and waitress were very helpful & explained everything they do to avoid cross contamination. The second visit was at night & we were not early, so they were very busy. I had the same meal the second time, and was sick afterward with GI issues for a few days and joint pain for 5-6 weeks. If we try them again, we will go early or not go. If you are a celiac, I would recommend going early & stressing to the manager that you are very sensitive to cc.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 years ago

    This is a very well deserved 5 Star review... I don't give that out lightly. Especially since my daughter was diagnosed with CELIAC DISEASE. This goes out to the RR manager, Terri, and our server, Daniel, on Saturday night 3/21/15. Of course, this is a chain burger place, not a Michelin star rated establishment! But I believe the rating should reflect the experience relative to the type of restaurant that it is. And for a "burgers & more" type of place, this one is by far one of the best!! First of all, the service was BEYOND attentive and friendly. I always ask to speak with a manager and our server right away because of my daughter's Celiac... So we met Terri before we were seated. She readily went over RR's allergen program, precautions taken in the kitchen (separate prep materials, cutting board, utensils, GF buns kept and prepared separately, dedicated fryers for both fries, separate grill area to cook on, etc), and offered an iPad for us to look over all the Gluten Free menu options on their website. There were apps, salads, burgers, sandwiches, entrees, sides, and shakes! When we met our server, Daniel, he had already been filled in (by Terri) on our special needs, and he was also extremely helpful and anything he didn't know, he went and found out! Very prompt, attentive, helpful with menu suggestions, etc. He then told us that Terri went in the kitchen to oversee preparation of my daughter's Gluten Free meal herself! The menu... We were shocked how much their menu options have evolved! There were some really "gourmet" type options on there, as well as the classic burger and fries... And lots of GF options of all kinds. Just tell your server! I got the Angus burger w/ roasted tomatoes, garlic aioli, arugula, and provolone, on ciabatta type bun with sweet potato fries... it was awesome! My husband got the Fish Sandwich and fries (said it was delicious), my son got the bacon cheeseburger and devoured it all, my non Celiac daughter got the kids chicken sandwich w provolone with fries and loved it. My Celiac daughter also got the chicken sandwich w provolone on the GF bun and fries... She said it was the best bun she's had (she ate it all) and even though she's "not too big on fries", those were the best she's had and her new favorite! I took a bite of her sandwich, and I loved the bun too! Found out it was Udi's, which explained it... Awesome! Overall, it was a home run... And a stress free, delicious dining experience for our family. Not only was my celiac daughter extremely happy, but the rest of got to enjoy exactly what we wanted too! Not so easy to find these days. We are excited to go back regularly, as there are so many different options for us (and my daughter!) to still try... Not just burgers, but sandwiches, entrees, pasta, salads, appetizers, and of course many other burgers! Thank you Terri and thank you Red Robin! Your efforts are very much appreciated!

  • User profile picture thumbnail
    Not celiac
    5 rating
    4 years ago

    I've constantly been impressed with this location - as soon as the server hears 'allergy', they are on it. The first time we ordered, he also said we needed to order the patty and fries without seasoning, as well as get the GF bun. Then the burger was brought to the table separate from the other food, and he was wearing gloves! Each time we've had this experience, they are consistently attentive. Kudos for training their staff so well and for being genuinely caring.

  • User profile picture thumbnail
    2 rating
    5 years ago

    I was "glutenated" at this Red Robin. It could be my fault, though, hence the two star review. I ordered off their gluten free menu, which is a 3-ring binder full of nutritional information. I got the simple burger with lettuce wrap in place of the bun and sweet potato fries. In the menu, it states the regular fries are considered gluten free, but they use the same fryers for everything so cross contamination is a concern so they aren't listed as a safe product. Sweet potato fries are listed as safe, however, so I ordered them. There's a possibility they were fried and not baked. I never asked, but I wish I did. I also used some of the seasoning at the table. It listed soy as an allergen, but not wheat. Still, I know better because wheat (and other gluten containing foods) can hide anywhere. I just want to let everyone know to be a little more careful than I was at Red Robin.

  • User profile picture thumbnail
    Not celiac
    4 rating
    5 years ago

    Good burger, but they had run out of GF buns. Would have been much better with bun instead of lettuce wrap. Maybe next time...

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    yesterday

    3379 West Shore Dr, Holland, MI 49424

    My brother and I have never had a gluten reaction at this Red Robin’s. The fries are prepared in a separate fryer, are seasoning free, and are marked GF. Each time we go, the manager gives us a specific menu and usually delivers the food themselves. GF buns are available, and the food is customizable depending on what your dietary needs are. I’m impressed each time I go (except that one time when they were having a bad day). I recommend this establishment, and so does my brother.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 days ago

    18800 Gulf Fwy, Friendswood, TX 77546

    Waiter was nice and took extra steps to make sure my burger and meal was GF. I had the option for either lettuce wrap or gluten free bun. I went for the bun and it really tasted good, i was happy with choice this time. Staff was very nice and put me at ease to enjoy entire dinner with friends without worrying about time when i returned home. I like the ability to have a tablet to look at entire menu and how to tweak almost anything to be able to enjoy when out eating with friends.

  • User profile picture thumbnail
    Celiac
    4 rating
    3 days ago

    2020 Wilkes Barre Mktplace, Wilkes Barre, PA 18702

    My son ordered a burger with a gf bun. Went well enough. Their fries are also made in a dedicated fryer. The server knew enough to give us a significant amount of confidence.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 days ago

    18650 Ford Rd., Detroit, MI 48228

    We eat here all the time and never have gotten sick. We get bacon cheese burgers on the gluten free buns. Great burgers and the best gluten free buns.!! The fries are are fine- no problems with the regular or the sweet potato fries.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 days ago

    5000 W Empire Pl #0502b, Sioux Falls, SD 57106

    While traveling we ate here twice. Our daughter with celiac did great! The servers were patient with our requests and made sure themselves to handle her food to ensure it was prepared safely.

  • User profile picture thumbnail
    Celiac
    5 rating
    5 days ago

    8403 Main St., Wilsonville, OR 97070

    This is my go to place when I’m really hungry. Best fries in town. The staff is thoughtful and helpful. I have celiacs and I consider RR as a safe place.

  • User profile picture thumbnail
    Celiac
    5 rating
    5 days ago

    2845 Center Valley Parkway, Ste 440, Center Valley, PA 18034

    Excellent menu with many options. You do need to download the app but at least it gives you choices.

  • User profile picture thumbnail
    3 rating
    5 days ago

    6699 Edwardsville Crossing Dr., Edwardsville, IL 62025

    It's a gamble here. We've eaten successfully many times and my daughter enjoys the fries from the separate fryer. She always gets a hamburger on a gf bun. A few times, the bun has arrived overcooked/hard. She has gotten sick one time from eating here so it's difficult to rate great because there still is a risk.

  • User profile picture thumbnail
    5 rating Celiac friendly
    6 days ago

    5582 Spectrum Dr, Frederick, MD 21703

    We have eaten here many times, and my celiac son has never been ill. Great GF menu, good buns for the burgers, bar food type options, and yes, the fries. One of our go to places.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 week ago

    719 N 10th Street, Renton, WA 98055

    If you can eat at any other Red Robin, you can eat here! It’s pretty much par for the course.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 week ago

    27 Holyoke Street, Holyoke, MA 01040

    My rating is based on how convenient and safe the GF menu is here. The allergy plate system is great. They have a dedicated fryer and the waitstaff is knowledgeable about allergies.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 week ago

    11615 South District Main Drive, South Jordan, UT 84095

    I am a very sensitive Celiac and make that known when I eat out. I have tried Red Robin several times here ordering a burger and then 3 different times a Cobb salad minus the blue cheese crumbles and bread and minus the olives. Every time I have a reaction. Staff is friendly but there has to be a cross contamination somewhere.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 week ago

    295 Parkway Drive, Lincolnshire, IL 60069

    Knowledgeable and friendly wait staff. Kitchen uses separate cooking areas and fryers for GF options. Pretty extensive GF menu and GF buns are really good.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 week ago

    6600 Topanga Canyon, #49H, Canoga Park, CA 91303

    This is our go to spot for family meals. My daughter has celiac and typically gets the chicken with fries. Never an issue.

  • User profile picture thumbnail
    4 rating
    1 week ago

    13001 Manchester Road, Des Peres, MO 63131

    Liked the sweet potato fries, bottomless is nice! Next time I will ask them to start making up the second batch when the first one arrives. Waiter was very accommodating.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 week ago

    4259 Black Horse Pike, Mays Landing, NJ 08330

    This location has really improved. Their vegan burger is now made in house (no longer Boca Brand) and is gf. Also their chips, salsa and guacamole appetizer can be fried in dedicated fryer and would be gf too. Their gf buns are delicious. We order boxes of them often because it gives you 24 buns and is only $14 instead of $2 a piece when ordered separately and they last 30 days!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 week ago

    1190 North Muldoon Road, Anchorage, AK 99504

    Food was good, service was great. Nice to get a good burger and fries

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 week ago

    3379 West Shore Dr, Holland, MI 49424

    Separate fryer! So nice to be able to have fries with a burger!

  • User profile picture thumbnail
    Celiac
    5 rating
    1 week ago

    441 S. Randall Road, Algonquin, IL 60102

    Never gotten sick and a large variety of options. Can't beat the GF buns!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 week ago

    1501 W. Riverstone Dr., Coeur d'Alene, ID 83814

    Excellent meal. Knowledge, careful staff.

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 week ago

    2605 Oneida St. #100, Green Bay, WI 54304

    Allergen fries are great, buns are wonderful. This is a chain restaurant that fully understands celiac disease.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    2 weeks ago

    3720 South Glenstone Ave., Springfield, MO 65804

    expensive but good. can't eat a lot of fries ,flares up my arthritis

  • User profile picture thumbnail
    Celiac
    3 rating Celiac friendly
    2 weeks ago

    14455 W. Maple Road, Omaha, NE 68116

    Ate here with another party who chose this restaurant. I was nervous after seeing the reviews but my waitress was knowledgeable and what she didn’t know she went and asked. I asked about a special seasonal burger which seemed safe but since it was listed for sure the manager thought to be safe not to get it which was a bummer cause it looked good. I stayed with a simple bacon cheeseburger and sweet potato fries ( all fries and chips are in a dedicated fryer so safe for celiac) which was good. The bun seemed a little soggy on the bottom. I don’t know if it was frozen and then microwaved or what. I would ask next time about how fresh they were. I had no bloating or other ill effects after.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 weeks ago

    880 Loudon Rd, Latham, NY 12110

    The staff was knowledgeable, friendly and accomdating. I enjoyed my burger and endless fries. I didn't get sick and will definitely return.

  • User profile picture thumbnail
    5 rating
    2 weeks ago

    2350 Lincoln Hwy #900, Lancaster, PA 17602

    I have serious allergy to wheat/gluten and have never had a reaction here. Burgers, bun, and fries❤️ I feel normal there. They need to get gluten free desserts

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 weeks ago

    2300 W 80th 1/2 St, Bloomington, MN 55431

    Best GF burgers and fries!! Very knowledgeable and helpful.

  • User profile picture thumbnail
    5 rating Celiac friendly
    2 weeks ago

    695 East Van Asche Dr., Fayetteville, AR 72703

    Awesome gluten free burgers and fries. Great service! Very accommodating and didn't get sick!!!

  • User profile picture thumbnail
    Celiac
    1 rating
    2 weeks ago

    2100 Hamilton Place Blvd, Suite 317, Chattanooga, TN 37421

    If you only want a burger with no bun and no sides, this is your place.

  • User profile picture thumbnail
    5 rating
    2 weeks ago

    1475 North Eagle Road, Meridian, ID 83642

    Gluten free buger and fries 👍🏽👍🏽

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    2 weeks ago

    10455 Silverdale Way, NW, Silverdale, WA 98383

    Only been here once since diagnosis and had a good experience. Their GF menu is very detailed, but you have to ask for it. GF buns we're good, and it was nice to find a place where I could eat the fries as they have a dedicated fryer if you ask. Did not get sick.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 weeks ago

    1875 Airport Road, Allentown, PA 18109

    Great experience. Had many gluten free menu with actual options. Not just two choices. The employees were knowledgeable. Which was very reassuring.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 weeks ago

    3379 West Shore Dr, Holland, MI 49424

    The staff has always been very kind and compassionate towards my teenage daughter with celiac. She has never gotten sick or had a problem with her food!

  • User profile picture thumbnail
    Celiac
    1 rating Celiac friendly
    2 weeks ago

    4503 Rosewood Drive, Pleasanton, CA 94588

    EDITED AFTER A TERRIBLE EXPERIENCE - My daughter became violently ill while still eating. We found onion rings in the basket of “gluten free” fries. Very cautious and “allergy aware”. One child has celiac disease and another is severely allergic to tree nuts and shellfish. Both were able to eat safe, delicious food here. Dedicated fryer for allergies, toasted bun separately, etc.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 weeks ago

    420 Randall Road, South Elgin, IL 60177

    My son and I are very sensitive to cross contamination and we’ve eaten here 4 times without issues. They have a dedicated fryer!!

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 weeks ago

    7050 Carpenter Road, Skokie, IL 60077

    The staff was rude and a manager compared my celiac to her daughters... and then purposely contaminated the sweet potato fries with onion rings after we already let her know our “gluten free appetizer had onion rings in the chips. We didn’t tell her wanting free food. I reported to let her know that it was unacceptable. She acted like an abusive bully and yelled at my boyfriend when he explained for the second time what happened.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    3 weeks ago

    5460 Corporate Drive, Troy, MI 48098

    Something got me here. Not sure if it was the burger or the fries. Another thought is that, I am no longer used to greasy foods...maybe that was it. The burger and fries tasted great, so it is a little disappointing to me that I got sick. It wasn't MAJOR cross contamination, but enough that I was in for the night after eating here. The waitstaff was pleasant, and said all the right things. My lunch was brought on a special plate, and handled separate. I spent the week in Michigan, and this was the only place I got sick.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 weeks ago

    401 E. Dimond Blvd., Anchorage, AK 99515

    I eat at Red Robin all the time and I have never been glutened.

  • User profile picture thumbnail
    Celiac
    4 rating
    3 weeks ago

    15 Hazard Avenue, Enfield, CT 06082

    I had a nice experience here. Friendly staff helped me Navigate the “tablet” for allergen orders. Got a burger and fries. Bun was ok. As gluten free buns go it was better then most . It didn’t fall apart and crumble as some others do. Thank you for a nice sick free experience.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    3 weeks ago

    690 N West End Blvd, Route 309, Quakertown, PA 18951

    They seemed knowledgeable and I ordered the salmon but somehow still got sick afterwards.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    3 weeks ago

    1845 14th Avenue SE, Heritage Mall, Albany, OR 97321

    Food tasted good. Drinks were good. NOT celiac friendly. I got very sick twice from eating here.

  • User profile picture thumbnail
    Celiac
    1 rating
    3 weeks ago

    1125 Woodruff Rd., Suite 1400, Greenville, SC 29607

    Waitress didn't know anything about gluten free and the manager wouldn't even come out to the table to explain to me why their ranch isn't gf! On the website/ tablet they gave me to use said a numerous amount of sauces we're gf but when I asked they couldn't tell me anything

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 weeks ago

    1090 Gramsie Road, Shoreview, MN 55126

    I Have given this place a couple chances but always leave sick. Won’t be going back.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 weeks ago

    2660 NW 188th Avenue, Hillsboro, OR 97124

    I found a noodle on top of my burger, honestly I don't know how you can be that negligent that you leave a part of a noodle on a Berger, I didn't even know they served noodles it honestly seems like somebody did something out of spite.

  • User profile picture thumbnail
    Celiac
    5 rating
    3 weeks ago

    10109 Jefferson Davis Highway, Fredericksburg, VA 22407

    I recently discovered Red Robin’s gluten free menu on a trip to Florida and have since tried them in several locations. Great gluten free bun, and many other menu options. The knowledgeable staff made me feel so much better about eating here safely. I am highly sensitive and have not had an adverse reaction at this restaurant. The buns taste so real that I was concerned that they gave me a regular bun. Great food and many options. I highly recommend eating here.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 weeks ago

    1535 E. Rio Rd., Charlottesville, VA 22901

    Always great service & gf food

  • User profile picture thumbnail
    Celiac
    5 rating
    4 weeks ago

    3720 South Glenstone Ave., Springfield, MO 65804

    Red Robin is a great place for those looking to avoid gluten, or just have a great meal. They offer a lot of foods that are normally gluten free. They also have the option of gluten free hamburger buns, just be careful with what normally comes on the burger. They have dedicated fryers for the fries, you just have to tell them you want them gluten free. I get a grilled chicken breast and a side of gluten free bottomless fries; it depends on what server rings it up, but I can get my meal for around $6 if rung up properly. They do a great job accommodating any allergies their guests may have.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 weeks ago

    4949 Great Northern Blvd., North Olmsted, OH 44070

    Everything was fine, just as with other Red Robins we've been to. The waitress was knowledgeable and ensured that our celiac daughter's food was prepared in a GF kitchen area, and everything was fine.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    2350 Lincoln Hwy #900, Lancaster, PA 17602

    Server was great, didn’t ask a lot of questions but understood when I asked for gf bun and knew the sweet potato fries only had sea salt on them. Ordered the bacon cheeseburger on gf bun. Everything was great. No issues after. Would go back.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    230 Park Hills Plaza, Altoona, PA 16602

    They have a dedicated fryer and the waitress seemed knowledgable about allergies. Used a Nima tester on a plain burger, bun, and fries without seasoning. No gluten found.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    700 Town Center Pkwy, Slidell, LA 70458

    They had gluten free buns. Tagged it on the ticket as an allergy. My son could eat the fries and have a burger...he was so happy to eat normal kid food! Yay for Red Robin:)

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Celiac Friendly
  • Gluten Free Menu

Categories

  • Dairy-Free
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
  • Takeout
Monday
11 am - 10 pm
Tuesday
11 am - 10 pm
Wednesday
11 am - 10 pm
Thursday
11 am - 10 pm
Friday
11 am - 11 pm
Saturday
11 am - 11 pm
Sunday
11 am - 10 pm

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