Red Robin

13 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

23318 Mercantile Pkwy
Katy, TX 77449

Most Recent Reviews


Overall Rating

Review


I called to speak with someone about ordering gluten and dairy free and the person on the phone stated they didn't know what that meant and they didn't have a gluten free menu. When i stated that it lists online that they can accommodate they said "oh, then i guess we will figure it out." No thanks.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


The waitress was careful and asked the chef about everything I had questions on. It was a good option for the whole family.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


they do a good job and make fewer gluten mistakes than most places I go. they do a better job than manner higher end restaurants when it comes to gf and have a wide variety of gf options

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

Photos


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More Reviews


Overall Rating

Review


They are one of the best places for gluten free food. Never have to worry about cross contamination!!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Excellent GF options & a dedicated fryer

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


The servers were knowledgeable, they have me an iPad with the allergy menu to use. The gluten free bun tasted great! Them the manager came to see if I was happy with my experience. I will certainly come back here!

Updated 7 years ago read full review

Overall Rating

Updated 7 years ago read full review

Overall Rating

Review


I have celiac and was glutened here on my second visit. The first time, we went for an early lunch. Loved the burger & the GF fries. The manager and waitress were very helpful & explained everything they do to avoid cross contamination. The second visit was at night & we were not early, so they were very busy. I had the same meal the second time, and was sick afterward with GI issues for a few days and joint pain for 5-6 weeks. If we try them again, we will go early or not go. If you are a celiac, I would recommend going early & stressing to the manager that you are very sensitive to cc.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


This is a very well deserved 5 Star review... I don't give that out lightly. Especially since my daughter was diagnosed with CELIAC DISEASE. This goes out to the RR manager, Terri, and our server, Daniel, on Saturday night 3/21/15.

Of course, this is a chain burger place, not a Michelin star rated establishment! But I believe the rating should reflect the experience relative to the type of restaurant that it is. And for a "burgers & more" type of place, this one is by far one of the best!!

First of all, the service was BEYOND attentive and friendly. I always ask to speak with a manager and our server right away because of my daughter's Celiac... So we met Terri before we were seated. She readily went over RR's allergen program, precautions taken in the kitchen (separate prep materials, cutting board, utensils, GF buns kept and prepared separately, dedicated fryers for both fries, separate grill area to cook on, etc), and offered an iPad for us to look over all the Gluten Free menu options on their website. There were apps, salads, burgers, sandwiches, entrees, sides, and shakes!

When we met our server, Daniel, he had already been filled in (by Terri) on our special needs, and he was also extremely helpful and anything he didn't know, he went and found out! Very prompt, attentive, helpful with menu suggestions, etc. He then told us that Terri went in the kitchen to oversee preparation of my daughter's Gluten Free meal herself!

The menu... We were shocked how much their menu options have evolved! There were some really "gourmet" type options on there, as well as the classic burger and fries... And lots of GF options of all kinds. Just tell your server! I got the Angus burger w/ roasted tomatoes, garlic aioli, arugula, and provolone, on ciabatta type bun with sweet potato fries... it was awesome! My husband got the Fish Sandwich and fries (said it was delicious), my son got the bacon cheeseburger and devoured it all, my non Celiac daughter got the kids chicken sandwich w provolone with fries and loved it. My Celiac daughter also got the chicken sandwich w provolone on the GF bun and fries... She said it was the best bun she's had (she ate it all) and even though she's "not too big on fries", those were the best she's had and her new favorite! I took a bite of her sandwich, and I loved the bun too! Found out it was Udi's, which explained it... Awesome!

Overall, it was a home run... And a stress free, delicious dining experience for our family. Not only was my celiac daughter extremely happy, but the rest of got to enjoy exactly what we wanted too! Not so easy to find these days. We are excited to go back regularly, as there are so many different options for us (and my daughter!) to still try... Not just burgers, but sandwiches, entrees, pasta, salads, appetizers, and of course many other burgers!

Thank you Terri and thank you Red Robin! Your efforts are very much appreciated!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


I've constantly been impressed with this location - as soon as the server hears 'allergy', they are on it. The first time we ordered, he also said we needed to order the patty and fries without seasoning, as well as get the GF bun. Then the burger was brought to the table separate from the other food, and he was wearing gloves! Each time we've had this experience, they are consistently attentive. Kudos for training their staff so well and for being genuinely caring.

Updated 9 years ago read full review

Overall Rating

Review


I was "glutenated" at this Red Robin. It could be my fault, though, hence the two star review. I ordered off their gluten free menu, which is a 3-ring binder full of nutritional information. I got the simple burger with lettuce wrap in place of the bun and sweet potato fries. In the menu, it states the regular fries are considered gluten free, but they use the same fryers for everything so cross contamination is a concern so they aren't listed as a safe product. Sweet potato fries are listed as safe, however, so I ordered them. There's a possibility they were fried and not baked. I never asked, but I wish I did. I also used some of the seasoning at the table. It listed soy as an allergen, but not wheat. Still, I know better because wheat (and other gluten containing foods) can hide anywhere. I just want to let everyone know to be a little more careful than I was at Red Robin.

Updated 10 years ago read full review

Gluten Intolerant

Overall Rating

Review


Good burger, but they had run out of GF buns. Would have been much better with bun instead of lettuce wrap. Maybe next time...

Updated 11 years ago read full review

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


My first time at a Red Robin and I loved it! Had a burger and fries (gluten free) and they came with a little purple stick in it to indicate gluten allergy. Waitress was wonderful! (They also have pretty good ranch)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Notified server GF, ALLERGY. Ordered a burger GF bun. Fine until I quickly remembered that it had steak sauce on it ISN’T GF. After asking this server about it, he didn’t know so he wouldn’t ask the chef and he didn’t know so he sent the bottle out to me. It clearly states that it has barley vinegar in the ingredients. Seriously disappointing that the kitchen staff is preparing “gluten-free food” and they have no idea what has or doesn’t have gluten in it.

Nice way to ruin the end of my trip. And will be sick for the next couple of weeks.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Symptomatic Celiac

Overall Rating

Review


This Red Robin use to be my go to place. But the last two times I have been glutenized and got sick. I longer recommend this restaurant.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


asked for gluten free burger and they gave me my own basket marked as gluten allergy and it tasted so good and the bun tasted just like bread 💗💗

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Always a reliable choice. Red Robin's online allergen menu is extremely helpful and in-depth, symptomatic celiac been coming here for many years and never had a problem. It's not fine dining or anything but it's about as good as it gets for a huge chain restaurant like this.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating

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