Red Robin

4.0 stars 4.0 out of 5 13 ratings
$Celiac Friendly, Gluten Free Menu, Burgers + 8 more
80% of 5 votes say it's Celiac friendly

23318 Mercantile Pkwy, Katy, TX 77449 Directions

(281) 392-1004
  • User profile picture thumbnail
    Not celiac
    1 rating Not celiac friendly
    10 months ago

    I called to speak with someone about ordering gluten and dairy free and the person on the phone stated they didn't know what that meant and they didn't have a gluten free menu. When i stated that it lists online that they can accommodate they said "oh, then i guess we will figure it out." No thanks.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    The waitress was careful and asked the chef about everything I had questions on. It was a good option for the whole family.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    they do a good job and make fewer gluten mistakes than most places I go. they do a better job than manner higher end restaurants when it comes to gf and have a wide variety of gf options

  • User profile picture thumbnail
    5 rating
    1 year ago

    They are one of the best places for gluten free food. Never have to worry about cross contamination!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    Excellent GF options & a dedicated fryer

  • User profile picture thumbnail
    Not celiac
    5 rating
    2 years ago

    The servers were knowledgeable, they have me an iPad with the allergy menu to use. The gluten free bun tasted great! Them the manager came to see if I was happy with my experience. I will certainly come back here!

  • User profile picture thumbnail
    Celiac
    3 rating
    3 years ago

    I have celiac and was glutened here on my second visit. The first time, we went for an early lunch. Loved the burger & the GF fries. The manager and waitress were very helpful & explained everything they do to avoid cross contamination. The second visit was at night & we were not early, so they were very busy. I had the same meal the second time, and was sick afterward with GI issues for a few days and joint pain for 5-6 weeks. If we try them again, we will go early or not go. If you are a celiac, I would recommend going early & stressing to the manager that you are very sensitive to cc.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 years ago

    This is a very well deserved 5 Star review... I don't give that out lightly. Especially since my daughter was diagnosed with CELIAC DISEASE. This goes out to the RR manager, Terri, and our server, Daniel, on Saturday night 3/21/15. Of course, this is a chain burger place, not a Michelin star rated establishment! But I believe the rating should reflect the experience relative to the type of restaurant that it is. And for a "burgers & more" type of place, this one is by far one of the best!! First of all, the service was BEYOND attentive and friendly. I always ask to speak with a manager and our server right away because of my daughter's Celiac... So we met Terri before we were seated. She readily went over RR's allergen program, precautions taken in the kitchen (separate prep materials, cutting board, utensils, GF buns kept and prepared separately, dedicated fryers for both fries, separate grill area to cook on, etc), and offered an iPad for us to look over all the Gluten Free menu options on their website. There were apps, salads, burgers, sandwiches, entrees, sides, and shakes! When we met our server, Daniel, he had already been filled in (by Terri) on our special needs, and he was also extremely helpful and anything he didn't know, he went and found out! Very prompt, attentive, helpful with menu suggestions, etc. He then told us that Terri went in the kitchen to oversee preparation of my daughter's Gluten Free meal herself! The menu... We were shocked how much their menu options have evolved! There were some really "gourmet" type options on there, as well as the classic burger and fries... And lots of GF options of all kinds. Just tell your server! I got the Angus burger w/ roasted tomatoes, garlic aioli, arugula, and provolone, on ciabatta type bun with sweet potato fries... it was awesome! My husband got the Fish Sandwich and fries (said it was delicious), my son got the bacon cheeseburger and devoured it all, my non Celiac daughter got the kids chicken sandwich w provolone with fries and loved it. My Celiac daughter also got the chicken sandwich w provolone on the GF bun and fries... She said it was the best bun she's had (she ate it all) and even though she's "not too big on fries", those were the best she's had and her new favorite! I took a bite of her sandwich, and I loved the bun too! Found out it was Udi's, which explained it... Awesome! Overall, it was a home run... And a stress free, delicious dining experience for our family. Not only was my celiac daughter extremely happy, but the rest of got to enjoy exactly what we wanted too! Not so easy to find these days. We are excited to go back regularly, as there are so many different options for us (and my daughter!) to still try... Not just burgers, but sandwiches, entrees, pasta, salads, appetizers, and of course many other burgers! Thank you Terri and thank you Red Robin! Your efforts are very much appreciated!

  • User profile picture thumbnail
    Not celiac
    5 rating
    4 years ago

    I've constantly been impressed with this location - as soon as the server hears 'allergy', they are on it. The first time we ordered, he also said we needed to order the patty and fries without seasoning, as well as get the GF bun. Then the burger was brought to the table separate from the other food, and he was wearing gloves! Each time we've had this experience, they are consistently attentive. Kudos for training their staff so well and for being genuinely caring.

  • User profile picture thumbnail
    2 rating
    5 years ago

    I was "glutenated" at this Red Robin. It could be my fault, though, hence the two star review. I ordered off their gluten free menu, which is a 3-ring binder full of nutritional information. I got the simple burger with lettuce wrap in place of the bun and sweet potato fries. In the menu, it states the regular fries are considered gluten free, but they use the same fryers for everything so cross contamination is a concern so they aren't listed as a safe product. Sweet potato fries are listed as safe, however, so I ordered them. There's a possibility they were fried and not baked. I never asked, but I wish I did. I also used some of the seasoning at the table. It listed soy as an allergen, but not wheat. Still, I know better because wheat (and other gluten containing foods) can hide anywhere. I just want to let everyone know to be a little more careful than I was at Red Robin.

  • User profile picture thumbnail
    Not celiac
    4 rating
    5 years ago

    Good burger, but they had run out of GF buns. Would have been much better with bun instead of lettuce wrap. Maybe next time...

  • User profile picture thumbnail
    Not celiac
    4 rating Not celiac friendly
    6 days ago

    602 Bel Air Road, Suite 19, Bel Air, MD 21014

    Since going gf free, we have been thrilled to find many places offering gf buns for hamburgers, That being said, most are clearly not as good as regular. Only 2 have stood out: Cooper's Hawk in Annapolis (they bake their own) and nor, Red Robin. It was so delicious I had to check to make sure it was not gluten. (like Glory Days, the food is served with a colored marker to assure that it is gf) Our waitress was informative, the food was terrific, and we are 2 days out with no issues. We loved the burger, the plank style fries were crispy outside, creamy inside and the cole slaw fresh and yummy. We will be back and next time we will try a milk shake!!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 week ago

    1230 Settlers Ridge Center Drive, Pittsburgh, PA 15205

    I had a wonderful experience! I had a GF bun with my burger. Very fresh and tasty! Endless fries in a GF fryer. Our waiter was super sweet too.

  • User profile picture thumbnail
    1 rating
    1 week ago

    1555 Simi Town Center Way, #670, Simi Valley, CA 93063

    This is my first time actually reviewing and not just reading other reviews. This place is so great I have to add my two cents. Super knowledgeable, super understanding, and super, super safe!!! EDIT: This has been our go to place for two years. The last time we went we ordered the same thing we always order and both my celiac twins got violently ill. I called and the manager confirmed everything we ordered should have been safe. The unknown is the worst part because now we can’t go back since we don’t know what happened. It’s so sad.

  • User profile picture thumbnail
    Celiac
    1 rating
    1 week ago

    22455 Highway 249, Houston, TX 77070

    As one of the first restaurants to offer GF bread, we’ve found Red Robin increasingly difficult - or maybe just this location? No help with what is GF; my WiFi has issues in the restaurant making it hard to look up the options; even if it will connect, the seasonal burgers are never updated to the app that we’ve been able to tell. Tonight I ordered the Grand Brie for $14.99 plus an extra $2 for a GF bun. I was so disappointed. The burger was brought to me, and I had to check to see why there was a pat of butter on my burger. It wasn’t butter. THAT was the Brie! The server came to ask if everything was delicious. I avoided eye contact, so she sent a manager. I opened the burger, and the manager proceeded to look and ask what specifically I was disappointed with. The amount of cheese? The burger? She offered a new one, but the appropriate response would be, “Oh, wow. We really feel short of the mark on that one. Let me get you another!” To their credit, the server was super sweet, and they comped my meal. Still, the food here continues to struggle on the GF spectrum compared to other places in terms of menu option being accessible, taste and quality of the GF buns, and price.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 week ago

    820 NE Mall Blvd, Hurst, TX 76053

    They have dedicated frier for fries and gluten free buns The seasoning for the fries says gluten free on the container It was wonderful I have celiac and its been a long time since I have been able to have a fun and fries at the same restraunt!! wooo hoo

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 week ago

    400 Bald Hill Rd, Warwick, RI 02886

    Wow! First, they have an allergen menu on an iPad, and it actually gives you options to match your allergy. The gf burgers buns are actually good, and they have a dedicated fryer! I had a burger and fries like a normal American girl!

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    1 week ago

    314 W Washington St, East Peoria, IL 61611

    I ate here three times with no issues. Then, last weekend, I had my usual double tavern burger (no bun) with fries, and I got glutened. I'll have to think twice about going back.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 week ago

    5550-3 Whittlesey Blvd., Columbus, GA 31909

    The only place to eat Gluten Free Burgers in Columbus for me.

  • User profile picture thumbnail
    Celiac
    3 rating
    1 week ago

    2230 Southgate Rd., Colorado Springs, CO 80906

    I usually order the California chicken burger without guacamole and gf french fries. I don’t know what’s in the guacamole or what Red Robin’s process is to isolate the ingredients when it’s prepared. It can’t be gluten free.

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 week ago

    800 Gallery Blvd, Scarborough, ME 04074

    My go to place since I’m GF and dairy free. Food is great and server asked if I had an allergy when I asked for a GF bun. Always get courteous servers, no matter which branch I go to.

  • User profile picture thumbnail
    4 rating Celiac friendly
    2 weeks ago

    441 S. Randall Road, Algonquin, IL 60102

    Good gf options. However, the sweet potato fries are no longer on their gf menu!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 weeks ago

    1002 Super Mall Way, Auburn, WA 98001

    Red Robin is one of two restaurants that we seek out in cities we are visiting. All of the wait staff have been very knowledgeable and we have never been glutened. They have a very limited selection of burgers that can be prepared gluten-free so hope over time they add to their repertoire of burgers.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 weeks ago

    5202 Pacific Ave, Stockton, CA 95207

    Horrible!!! Not celiac friendly at all!!! The waitress assured me everything was gluten free, the manager came out and made sure of my order. They still sent out a wheat bun!!!!!!! Terrible- don’t trust them. The only reason they got one star is because I couldn’t post it without putting one star.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 weeks ago

    6560 Carlisle Pike, Suite #450, Mechanicsburg, PA 17050

    I always get a burger on a GF bun and GF sweet potato fries! It’s delicious and I never get sick!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 weeks ago

    1020 Pittsburgh Mills Circle, Tarentum, PA 15084

    It’s great going to a place with a dedicated frier. Staff handled the GF requests well and food was good.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 weeks ago

    803 Thurlow St, Vancouver, BC V6E 1W1, Canada

    We usually have a great time at Red Robin - not at this one on the corner of Robson and Thurlow Streets in Vancouver, BC. Our gluten free orders came on gluten free buns, but had other gluten containing ingredients on the sandwiches, despite the emphasis we put on the importance of keeping the food safe. If it wasn’t for a vigilant eye, two of our party would have been incredibly sick. The service otherwise was not great either. Drinks left empty for long periods. Other inaccuracies in the order. A horrible experience.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 weeks ago

    3385 W Shaw Avenue, Fresno, CA 93711

    Dedicated GF menu, and fries are GF too!

  • User profile picture thumbnail
    Not celiac
    5 rating
    3 weeks ago

    5731 Long Prairie Rd, Flower Mound, TX 75028

    First time eating gluten free at Red Robin and I am impressed. The manager brought me the iPad and walked me through the menu. They have gluten free buns a dedicated fryer for the fries and gluten free seasoning!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 weeks ago

    15 Hazard Avenue, Enfield, CT 06082

    Great food. Knowledgeable waitress. GF menu with many options. Designated cooking station. One cook to handle all allergen foods and another cook to handle all other foods. Well worth the visit. I eat at a R.R. In Augusta and was very impressed. Came here, same dedication. Thank you Red Robin.

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 month ago

    4259 Black Horse Pike, Mays Landing, NJ 08330

    Totally gf and if you look on the’re online website they have a gf menu

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    33011 South Fraser Wy, Abbotsford, BC V2S 2A6, Canada

    Never had any issues here and we go a lot. Love the dedicated fries fryer, don’t forget the fries seasoning, delicious!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    4259 Black Horse Pike, Mays Landing, NJ 08330

    Hamburger and steak fries tested GF with Nima sensor :)

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 month ago

    52 Stephen King Drive, Augusta, ME 04330

    Staff helpful and knowledgeable of Celiacs. Food good. Price good. GF menu. The menu says grilled burgers my have cross-contamination. When I asked the waitress about it she reassured me they are not cross-contaminated as they have changed the way the burgers are grilled. It was nice to eat a familiar meal with no worries.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    2260 Walnut St., Cary, NC 27511

    Love that they get GF!! Always order a gf cheeseburger with the gf bun and Allergan fries. The table seasoning is also gf! (If you're really sensitive like me, pick up all condiments in a napkin, so you won't cross contaminate yourself.)

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    4970 137 Ave NW, Edmonton, AB T5Y 2V4, Canada T5Y 2V4

    So delicious! Server was very knowledgeable and reinsured me she would let the kitchen know it was an allergy. The bun was good too!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    3195 28th Street S.E., Kentwood, MI 49512

    Ate here last night, had zero issues. Always nice they have GF fries. Hard to get take out GF fries anymore.

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 month ago

    2707 Pine Lake Rd., Lincoln, NE 68516

    They have great burgers and a dedicated fryer. My celiac husband has never had an issue here.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    9870 Von Allmen Court, Louisville, KY 40241

    East here all the time no issues

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    499 Medford Center, Medford, OR 97504

    My daughter loved it. It didn't make her sick. She gets sick instantly if she eats gluten

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    27193 185th Avenue SE, Covington, WA 98042

    I have Celiac and two of my children do as well. It was my son’s birthday yesterday so we went as a family to this Red Robin location for dinner to celebrate. My husband spoke to the manager when we arrived about our needs. She was extremely knowledgeable, helpful, and kind. They have GF options available to peruse on a ipad (we had already looked online at home), a separate fryer for GF French fries, and a good list of options. Our waitress was also great, making sure that the GF food was clearly marked when it arrived at the table and double checking on items when I asked (tortilla chips on the top of the chili). They took good care of us and made me feel at ease, which is not easy!

  • User profile picture thumbnail
    5 rating
    1 month ago

    8425 Northlake Commons Blvd., Charlotte, NC 28216

    Told the staff my daughter had a gluten “allergy” and they took it very seriously. Nima tested the kids cheeseburger on a gf bun and French fries, which are fired in a gf fryer. Passed with flying colors!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    800 Gallery Blvd, Scarborough, ME 04074

    Dedicated fryer and gf burger rolls are our travel go to. Restaurant was a little crazy/messy but our meal was safe and my son with celiac did not have any issues.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    6331 Seven Corners Center, Falls Church, VA 22044

    My go-to spot for a safe burger. Good every single time, and I've never gotten sick.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    2701 Ming Ave. #G15, Bakersfield, CA 93304

    Always very helpful and attentive when we inform them it’s an allergy. Dedicated fryer so BOTTOMLESS FRIES and the bun is pretty good too.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 month ago

    800 Gallery Blvd, Scarborough, ME 04074

    My favorite burger chain. They have a dedicated fryer that is gluten-free, so fries are back on the menu! Usually management is very allergy friendly. If there are any mistakes, they will make it right immediately.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    2031 Bronze Star Drive, Woodland, CA 95776

    Best Red Robin location we have been to so far that’s celiac friendly—my daughter didn’t get cross contamination AND we accidentally left/lost her Nima gluten sensor while dining—1 week later we called/they had found it and put in safe in case we came back looking for it! Very impressed w/this location/team!!

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    1218 N. Retail Court, Myrtle Beach, SC 29577

    The staff was very knowledgeable and accommodating! My daughter loved her burger on a gf bun and wants to go back tomorrow!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    2220 Bergen Town Center, Paramus, NJ 07652

    Im celiac and these guys are great. Knowledgeable and courteous. Alwsys take good care of me. No hesitation in going there for food at all. The Fries are awsome

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    1720 County Rd 64, Horseheads, NY 14845

    Great place to eat. We eat here often and I have never been sick. Lettuce wraps are great!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    695 East Van Asche Dr., Fayetteville, AR 72703

    Very knowledgeable! Never had issues here and I’ve eaten here a lot!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    1636 South Stapley, Mesa, AZ 85206

    They knew what gluten-free was and had gluten-free fries from a separate fryer. Gluten-free buns are available. The chicken is also tasty. Quick service from friendly people, I would gladly come here again. I felt safe eating here.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    1090 Gramsie Road, Shoreview, MN 55126

    Had Danielle as a waitress who was very understanding and helpful even though it was a Friday night and they were very busy. The hamburger was fantastic and the bun was so good I had to make sure it was gluten free. I even bought some to take home. I waited to post to make sure I did not ha e any reactions and none whatsoever!

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 month ago

    17308 Chesterfield Airport Rd., Chesterfield, MO 63006

    Told the server our needs and had no problems. Food was tasty. Had the bacon cheeseburger with pepper jack, gf bun, and fries. Burger came out with a pick in it to denote gf.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 month ago

    1595 Grand Ave #210, Billings, MT 59102

    Staff was educated on GF, I did have a salad and arrived with no croutons did not get sick after.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    14455 W. Maple Road, Omaha, NE 68116

    This location I would not consider safe at all. We are there after asking all our usual questions and making sure they understood we have celiacs and aren’t just sensitive. We all had reactions from the food for the next 3 days. Really sad because usually Red Robin is awesome

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    4802 Valley View Blvd. NW, Roanoke, VA 24012

    Ordered found a piece of breaded chicken in the middle of my pile of sweet potato fries...server claimed they were friend in a dedicated fryer. After moving the pile of fries there were friend bread crumbs visible all over the plate.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    1595 Grand Ave #210, Billings, MT 59102

    I ordered a salad and they gave me bread on it after i specifically said that i had an allergy to wheat/gluten saying bread or croutons were a no go.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    25207 104th Ave. SE, Kent, WA 98031

    Very helpful and understanding of needing our meal to be gluten free. Tasty as well!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    905 International Drive, Wilmington, NC 28405

    Great overall experience. Requested allergen menu and was given tablet to search for options. Hostess and Server were kind, friendly and concerned for our safety. We enjoyed the vegan veggie burger on gluten free bun (gf/df) and freckled lemonade. Most importantly, we did not experience any symptoms.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    1 month ago

    6636 E Lloyd Expressway, Evansville, IN 47715

    Went there last night and was served a burger on a regular bun, but told everyone else order was gluten free (a lettuce wrapped hamburger and a grilled chicken patty) They fixed it, but something went wrong. My husband and I both started to bloat to the point, I looked 9 months pregnant and my skin started feeling like it was tearing. We don’t know what exactly happened because there has only been one other time that I had gotten that sick and it was when I first got diagnosed and didn’t check the label on a glutenous candy.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Celiac Friendly
  • Gluten Free Menu

Categories

  • Dairy-Free
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
  • Takeout
Monday
11 am - 10 pm
Tuesday
11 am - 10 pm
Wednesday
11 am - 10 pm
Thursday
11 am - 10 pm
Friday
11 am - 11 pm
Saturday
11 am - 11 pm
Sunday
11 am - 10 pm

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