Red Robin
$ • Restaurant
Most Recent Reviews
I've eaten here dozens of times. if the fries have seasoning, ask for plain. The server is always aware of what to do (gluten free fries, bun). Otherwise my burger has always been on a proper bun, haven't gotten sick. Usually keep it simple burger or Red Robin burger.
tip: order your free extra fries right when food is served. otherwise you have to wait too long.
I am a celiac and had such a bad experience I won't even attempt going there again. It took them 15 minutes to come over with a card that they wanted me to scan in order to even see the gf options. Besides the fact that the restaurant is in an area where the cell service isn't great, and I have Verizon and don't usually have an issue, the menu is quite annoying to navigate on the phone. I finally decided on a salad which obviously was to be served without the croutons and blue cheese as per my allergy and the gf menu they had me look at. When I received my order there was blue cheese on the plate and if that was the only issue I would have chalked it up to someone not realizing that blue cheese can be an issue for celiacs but the fact that there were two large garlic toast croutons on the plate confirmed that the staff had no idea what gluten is. I then had to send it back and decided I wasn't going to chance eating there. When the waiter returned to the table I asked him if he knew what gluten was he had no idea. Then he told me that even though I was ordering off of the gluten free menu I should have made sure he wrote down that I wanted the gf option and then I should have specified what should and should not be in the dish I was ordering. I'm sorry but I thought that the fact that I was ordering off their gf menu and their menu specifies what should not be in that specific salad I was okay. I was wrong. I would not recommend going there is you are celiac because you will be taking a chance that the wait staff has no clue about a gluten allergy and that can lead to cross contamination and sickness.
Notes
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
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More Reviews
My brother (with Celiac's) says these are the best gf burger buns he's had.
Great burgers/buns, fries & milkshakes.... what more could you want? Yum!
When you ask for the gluten free menu you're given a card to scan which brings you to their food allergy website. Many items can be modified to be GF friendly. Burgers can be served on GF rolls which are quite good. The fries are cooked in a dedicated fryer but come with the warning of possible cross contamination during handling. Good to know you can get a killer burger and chili cheese fries and stick to the diet.
Gf buns waiter not informative. Found croutons and fried onions in my salad. Management asked to come to table . Not recommended. Waited to speak to mgr. says he will talk to staff . Used to be god here dissppointed
There is no real menu. Just a binder filled with what you can't have. You have to go back and forth with regular menu to see what is in the actual meal. You have to do the work. They do make their fries with different machinery and have gluten free buns for an added charge. Probably won't go back.
Gf options are not options it all. It's a regular menu--no buns, no garlic bread, no croutons, no wraps. Absolutely useless.
Excellent gf menu! Manager oversees cooking. They cook gf fries in separate oil from non gf food. Just make sure you clarify you can't have the red Robyn seasoning.
They brought a gluten free protein wrap cheeseburger with a regular one and argued that there is no such thing as cross contamination. Will not go back.
Have eaten here dozens of times without a problem. Ask for the allergy book at the hostess station - gf options are listed, along with the top 8 allergens. Beware that the seasoning mix is not gf, nor are the fries (i ask for steamed veg instead). The book gives you the modifications to request - no bun, no seasoning, etc.. They make the best lettuce "bun" around, though!
Reviews of this Chain
I’m sensitive to gluten and have not had a reaction here. The staff were professional when asked about their gluten free options.
We eat here often and even order on Uber eats as my kids enjoy it. They take precautions and are extra careful. They put purple sticks in all gluten allergy foods to keep them separate. Fries are fried in their own dedicated fryer and the gf pizza is cooked separately as well.
Such a great experience! The server was so helpful about what was gf on the menu and asked the kitchen questions if she didn’t know firsthand! They fried up fresh chips in the dedicated fryer to be able to have the chips and salsa appetizer as well!
Dedicated gluten free fryer, have to specifically ask for them to use that fryer. Can make burgers in a lettuce wrap. Gluten free menu online. Have eaten here twice now and haven’t had issues.
Multiple safe and enjoyable experiences here. Allergies are taken seriously. California Chicken, and most burgers can have a GF bun. Fries are yummy and safe too! Always careful to still insist on a safe area in kitchen, glove change etc. Haven’t gotten sick yet after 6 weeks in a row. Our new Sunday lunch place for now.
