Red Robin

The staff is friendly and knowledgeable at this Garland, TX location. Last week, the dedicated GF fryer was broken, and I appreciated the fact that every staff member had been notified—even the hostess. We opted to come back a week later because we love the bottomless GF fries. Today, the dedicated GF fryer was working again. Also, the seasoning for the fries is now labeled GF. We love the GF buns and the burgers! We have 3 Celiacs in our family. We eat here often and have never gotten sick.

Both our server and the manager were knowledgeable about the menu and the kitchen procedures. The manager came out and explained how they treat gluten-free orders in the kitchen (separate utensils, etc.). They were very careful with my order and very attentive. They don't have a gluten-free menu printed but will bring you an iPad so you can view the menu online. Steak fries are fried in a dedicated fryer! Score!

Love this place! Plenty of variety and never had a reaction. Although my waiter had limited knowledge, the manager was very helpful.

great for when I'm craving hamburgers!

Found a fried onion string in my sauce.

I've never had problem here. Good GF bun and fries.

Wow! GF Bun! Delish Burger!

Wonderful experience! The bun tasted great and they have a separate frier for the fries. I was able to order and enjoy a burger and fries like everyone else at my table. When the rest of my family (not GF) ordered an app, our waitress automatically pointed out that it was not GF, which we already knew but was great for her to advise anyway. Then when she brought it out she brought some fresh fries for me to have something before our meal arrived. Very thoughtful.

The gluten-free bun tastes great and they also do lettuce-wrapped on any sandwich (same goes for the gluten free bun). They have a specific frier just for people with gluten problems. Just great food and service all the way around :)

I trust this place and the food is amazing! Make sure you check online for their allergen menu cause they don't give you the book anymore.

Great food. Have gluten free buns and dedicated frier for gluten free.

Never a problem. Love red robin!

Has Gluten free buns but I prefer the burger in lettuce. Make sure if you get fries to specify no seasoning. As is typical, wait staff doesn't understand gluten free. Ask for their gluten free menu when you go in.

Gluten free meals have a special marker and are delivered by a manager. One of my favorite places to eat out.

A separate fryer is used for gf fries. They have gf buns available, but I have done the lettuce wraps for burgers. The servers are very attentive to gf and usually notify the manager as well.

I eat here a few times a year and have had a good experience each time.

When I mention gluten allergies, I always get annoyed waitresses giving me the iPad and telling me “whatever is on the iPad is gluten free” and refuse to ask the chef any questions I may have. They told me they don’t have a dedicated fryer but seeing reviews that they do..wished their staff was more educated on it and didn’t act like I’m an annoyance. On the other hand I haven’t had any success eating here. I end up sick every time.

The staff was great and accommodating. It is nice that they have an app for allergies and plenty of options.

Gluten free options available here, would definitely recommend

Delicious GF bun. Burger was great especially with the addition of fries and an ice cold cider. Great meal!

Gluten free menu and dedicated frier for fries. Waitress was knowledgeable. Have always had good experiences at a Red Robin’s and this one is no different.

We have good luck here and my daughter enjoys her cheeseburger on gf bun!

I ate here on 10/7 and was fine. California chicken with fries was good. I can count on Red Robin. I get the manager’s attention as I walk in, and always explain to the server.

Came here on a Tuesday afternoon and tried to order a burger with a gluten free bun — turns out they were out of gluten free buns. Seriously, how many people are ordering gluten free hamburgers? On a Tuesday at noon? How could they be out? Was super hyped about getting a gf burger but alas. I ended up just ordering the patty with ketchup. Tut tut.

Eat here all the time with no issues. Don’t be afraid to iterate multiple times that it’s a gluten allergy and you should be safe!

I confirmed they had a dedicated fryer, so I ordered the fries and grilled chicken sandwich on the GF bun. It was very good, especially the chicken sandwich. I generally get a burger, but decided to explore another option. I’m glad that I did! No tummy issues!

Excellent staff that understands what they need to do to keep your food safe. It’s my go to place for a lunch out!

I ordered a burger “wedgie style” and it was one of the best lettuce wrapped burgers I’ve ever had! Delicious and it was wrapped it in paper so it was not messy like other lettuce wrap burgers I’ve had in the past at other restaurants.

Staff very accommodating to GF allergies. It was nice to have an appetizer,burger and fries and have no worries.

Had the salmon burger and the GF bun was so dry I ended up eating the salmon with a fork and knife. I do like that they have a dedicated fryer for fries and sweet potato fries.

They tell you the fries are made in a dedicated fryer but I had a piece of an onion ring and a deep dried, battered pickle in my fries. Not cool at all!! I used to be excited to go there for the fries. Not anymore!!

Have eaten here several times over the last 10 years. Have never had a reaction and I am very sensitive. Excellent burgers, GF fries and gluten free bun option.

This was the worst service I have ever received. Not once but twice I ordered a gluten free burger from this establishment and both times my order was incorrect. The second time the manager was to give me a gift certificate above the amount that wlI paid for my meal. That was over 2 weeks ago and nothing has been received

The food is great, as are the servers. However, I have had cross contamination issues 4 times in 4 months. The kitchen doesn't care as much about cross contamination as front of house. I do not reccommend if you have Celiac.

Staff knowledgeable & always make a note the order is GF. Usually you are provided with a tablet where you are able to choose your allergen. You can then make an informed meal choice. Usually always have a dedicated fryer for the fries & generally when the meal arrives it is marked with a purple flag. 99% of the time I have always done well at this chain.

I’ve been here many times and have never had an issue with getting safe food. The staff is reasonably knowledgeable and most times my gf plate is brought out by a manager.

Get sick every time I go there.

Our server Collin was stellar! Great gluten free menu with option of gluten free bun. Dedicated kitchen/space and dedicated fryer for French fries! Food was great! Collin was very knowledgeable and was able to communicate the safe practices they were using before I even had to ask! I felt safe eating there for myself and my daughter! Love this location!!! We will be back!!! Thank you Collin and Red Robin!!!

I had a cheeseburger gf bun and fries. It was delicious however less than an hour later I was sick from it .... so not sure how good it actually was.

Waitress explained that when an allergy is entered it turns purple and they get out a set of everything, knives, cutting board etc, that’s for that allergy only. They save the last fryer for allergies only and only one cook works on your food. Wow! Nima approved.

Ask for a gluten free menu and they will give you an iPad with all allergen information on it. They have gluten free buns for burgers and the fries are safe to eat. I love going here and I have never gotten sick from it.

I ate there tonight (9-18-19) and it was great! Check out their website which is very specific for gluten and wheat!! Our server was very knowledgeable-no issues at all after eating there!!! I highly recommend it!

I have eaten here a few times and gotten very sick from it. The fryer is often contaminated and somehow even salad gets contaminated somehow at this restaurant. I just avoid it now.

Just moved to the area, and am used to dining at RR because of the dedicated fryer. Never had a problem until I ate at this location. You have to actually ask for your fries to be gf, because they don't always use the dedicated fryer (why they wouldn't when that is their claim to fame, no clue) I might travel farther to make sure my meal is gf from now on.

I usually get a burger without a bun but they do have a gluten free bun available. They can bring it out in the packaging if you ask. They also can make fries gluten free if you specify.

Server acknowledged the table was gluten free, and we double confirmed everything needs to be gluten free. The kitchen made the salad with croutons and the server did not check, brining the dish to the table as if everything was okay.

Had my standard bacon cheeseburger on a gluten free bun with fries. All tasted great and no problems. Fast service and great staff.

my server was very knowledgeable about celiac and gluten intolerance and made sure my food was safe! this location has a dedicated fryer for fries, my burger (with a lettuce bun) had an allergy wrapper. “you won’t get sick on my watch”, she assured. what a pleasant experience, esp as a newly diagnosed celiac (first time eating out since my diagnosis)! red robin also has an online interactive menu for people with dietary restrictions so you can plan ahead as well

Staff is knowledgable, they have a gluten free menu that’s so detailed, and if you tell them it’s celiac (or allergy) they’ll bring your food to you by manager with a little allergy flag in it so everyone dealing with your food knows it’s not just preference.

There’s an interactive website that Red Robin has that you can easily use to figure out what’s “safe” for you to eat for whichever allergy/intolerance you have. Every server has immediately known what I’m talking about when I say I have celiac disease. They mark it on the order. There is a dedicated fryer. The bun is toasted on foil. The meal is marked with a purple flag to show that it’s the gluten-free meal. I appreciate so much that I never have to over-explain my disease and that I can eat like a normal person here. We come often!

I just came from Red Robin in Grapevine, Tx on Tate. I am so thankful for my sweet and knowledgeable server. When I told her I Had Celiac she didn't look at me like I had 10 eyes and have to give a full blown account of what i could and couldn't eat. Her name is Emily. Make sure to ask for Emily by name. What a pleasure to have a nice meal with out the stress.

Emily is THE BEST SERVER EVER! She is a member of the celiac family! Her Mom has celiac so she is all over our order making it perfectly safe for us! If you stop by ask for her!

There are gluten free options, but the fries are now subject to cross contamination so no longer safe.

Bottomless gluten free steak fries. Yum. Very helpful and careful.

They have a dedicated fryer and GF bun.

They do a decent job with GF. They understand cross contamination and have GF buns. The GF are a bit lack luster.

Good gluten free options. Not very clean restaurant and fries came out cold. Very “meh”.

Always a go to! They have gf buns, but honestly the lettuce wraps are fantastic also. Dedicated fryer too!

The staff isn’t always the most knowledgeable but they always double check any allergy order with higher staff I have not been sick from eating here The gluten free bun is better the sooner you eat it

I had a plain chicken sandwich, toppings come on the side and fries. Within an hour I was in the bathroom sick. I asked for garlic aioli and never got it. They brought one of our party the wrong burger though they did also bring the right one for him to take home. I've never been sick after eating at Red Robin in my 10 years of Celiac until today. I will not be going back.

I admit I was nervous trying this place but it turned out great! I ordered the wedgie burger and I asked for gf fries (they have a designated fryer!!) and I haven’t been sick since my visit! I will definitely be returning!

I would give it 5 stars except for the kitchen. My server was AMAZING! The food came out and before it reached the table she noticed my burger was not on a gluten free bun, she immediately returned it and I saw the whole interaction. She apologized and had a new burger come out and when she came out with it she brought the manager with her. She HAD MY BACK! I can’t thank her enough for saving my butt (pun intended) so anyways, the kitchen messed up the order but Heather saved the day! No reaction :)

Gluten Free buns for burgers and fries in dedicated fryer.