Red Robin

4 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Burgers, Fries, Bread/Buns

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

4802 Valley View Blvd. NW
Roanoke, VA 24012

Most Recent Reviews


Gluten Intolerant
1 month ago

We come here often, celiac here. I ask for Ryan every time as she is the best! She verified that that the ranch and honey mustard are GF. The Bun is from Rotella and is so similar to a regular bun! I enjoy coming here every time. The fries are in a dedicated fryer as well. Red Robin seasoning is GF as well 👌🏼You won’t be disappointed

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Fries, Burgers
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
Other
  • — Good for dairy-free
Symptomatic Celiac
8 months ago

I have had several good experiences here. They have a dedicated fryer for their fries and always take my order seriously. Make sure to mention you have a gluten allergy.

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
Gluten Intolerant
1 year ago

The chain has GF buns and an online allergy grid

I think the burgers used to be announced as GF which gave me confidence they were ok. Today however the burger was just put in front of me and I had to confirm it was a GF bun. The GF buns look very similar to the normal buns

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
Other
  • — Lunch
  • — Dinner

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

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More Reviews


1 year ago

Super good food and friendly people!

Safety
Taste
Variety
Safety Features
  • — Dedicated kitchen space
  • — Staff accommodates
  • — Dedicated fryer
  • — Knowledgeable staff
Other
  • — Takeout
  • — Lunch
  • — Good with other allergies
  • — Delivery
3 years ago

Do not ever go here if you are celiac. The only good manager James was fired so the entire restaurant is going down hill. They do not care and have changed a lot of things. We watched them take my burger off of a bun and put it onto the grill then into the lettuce wrap. We will not ever be back. If you go here you better watch them make your food and check everything.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
5 years ago

Loved it all the server explained that they have designated stations.

Celiac
6 years ago

Ordered found a piece of breaded chicken in the middle of my pile of sweet potato fries...server claimed they were friend in a dedicated fryer. After moving the pile of fries there were friend bread crumbs visible all over the plate.

Safety
Celiac
6 years ago

Great place. Located outside a shopping center, fast service, knowledeable staff.

Safety
6 years ago

Double check everything. We told our server that we are both gluten-free. My husband ordered the Whiskey River BBQ burger without onion straws. Our server noted that and put in our order with an allergen alert. My husband ate nearly half of his burger before he noticed the kitchen had put a small pile of onion straws under the burger patty. The manager replaced the burger and comped it, but I'm very nervous about eating there again. Thankfully my husband only suffered an upset stomach from this error.

Safety
7 years ago

very knowledgeable staff about celiac and cooking process

Safety
Celiac
7 years ago

great safe place to eat!!!!

Safety
Celiac
7 years ago

One of my favorite places to stop in for a burger and feel like a normal person! The salads are awesome too!

Safety
8 years ago

Red Robin is very helpful to people with celiac disease. They give you an iPad with endless options and even a gluten free bun. If you have celiac and are wanting something good where you and your friends can both eat, red robin is the place to go

Safety
8 years ago

Really have to watch the fries.

Celiac
8 years ago

Server could have cared less. Why jump on the Udi's bandwagon if the staff isn't trained. Lesson learned.

Safety
9 years ago

Got my order right. Have gf fries. Very gf friendly and knowledgeable. Great food.

Safety
9 years ago

My wife and I went there last night for the gluten free offerings. (We sensed we were in trouble when our feet were sticking to the floor in the lobby). Yes, they have gluten free buns but the hamburger really had no flavor. My bottomless GF Sweet Potatoes fries were a joke. When our food was served I asked for more SP Fries. It came out 15 minutes later after I had finished my meal. Our server even noticed they were seasoned meaning they were cooked in the same fryer as non-GF so she wouldn't let me have them. This in addition to dirty floors, food stuck to the sides of the tables and dusty furnishings will keep us from returning. The funny part was when we voiced our disproval with the mgr, she gave us a $30 gift certificate to get us to return. Will probably give it to one of the children....

They may be Celiac friendly but the kitchen needs to pay attention!!!

Safety

Reviews of this Chain

Symptomatic Celiac
2 days ago
Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
3 days ago

I have eaten here dozens of times without issue. I am always very insistent about my very symptomatic celiac. Seems like an Odd place but I have never gotten sick here

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
4 days ago

We had such a great experience here! Our waitress was amazing and on top of our dietary needs. They have gluten free bread and dedicated fryers for the fries. They also accommodated our dairy-free needs well. No reactions after eating here several times!

Safety
Taste
Variety
Safety Features
  • — Dedicated fryer
Other
  • — Good for dairy-free
4 days ago

My 8 year old gets so sick after eating here. He gets a kids meal- burger and fries. I have a feeling it’s the fries as I just noticed they are not listed as safe on their allergy website. We are disappointed as we considered Red Robin as one of our safe restaurants.

UPDATE: Confirmed with managers fries are NOT gluten free. See email!

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers
Other
  • — Good for dairy-free
Symptomatic Celiac
4 days ago

I get takeout here all the time. I’ve never once gotten sick from this RR. I sometimes like to get a Hi-C orange from the nearby McDs on the way home since it’s nostalgic for me, I like to call it “make believe McDonald’s” lol

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Fries, Burgers
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer

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