Red Robin

3 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

4802 Valley View Blvd. NW
Roanoke, VA 24012

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


The chain has GF buns and an online allergy grid

I think the burgers used to be announced as GF which gave me confidence they were ok. Today however the burger was just put in front of me and I had to confirm it was a GF bun. The GF buns look very similar to the normal buns

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
Updated 8 months ago read full review

Overall Rating

Review


Super good food and friendly people!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

Overall Rating

Review


Do not ever go here if you are celiac. The only good manager James was fired so the entire restaurant is going down hill. They do not care and have changed a lot of things. We watched them take my burger off of a bun and put it onto the grill then into the lettuce wrap. We will not ever be back. If you go here you better watch them make your food and check everything.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

Photos


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More Reviews


Overall Rating

Review


Loved it all the server explained that they have designated stations.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Ordered found a piece of breaded chicken in the middle of my pile of sweet potato fries...server claimed they were friend in a dedicated fryer. After moving the pile of fries there were friend bread crumbs visible all over the plate.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Great place. Located outside a shopping center, fast service, knowledeable staff.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Double check everything. We told our server that we are both gluten-free. My husband ordered the Whiskey River BBQ burger without onion straws. Our server noted that and put in our order with an allergen alert. My husband ate nearly half of his burger before he noticed the kitchen had put a small pile of onion straws under the burger patty. The manager replaced the burger and comped it, but I'm very nervous about eating there again. Thankfully my husband only suffered an upset stomach from this error.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


very knowledgeable staff about celiac and cooking process

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


great safe place to eat!!!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


One of my favorite places to stop in for a burger and feel like a normal person! The salads are awesome too!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Red Robin is very helpful to people with celiac disease. They give you an iPad with endless options and even a gluten free bun. If you have celiac and are wanting something good where you and your friends can both eat, red robin is the place to go

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Really have to watch the fries.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Server could have cared less. Why jump on the Udi's bandwagon if the staff isn't trained. Lesson learned.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


Got my order right. Have gf fries. Very gf friendly and knowledgeable. Great food.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


My wife and I went there last night for the gluten free offerings. (We sensed we were in trouble when our feet were sticking to the floor in the lobby). Yes, they have gluten free buns but the hamburger really had no flavor. My bottomless GF Sweet Potatoes fries were a joke. When our food was served I asked for more SP Fries. It came out 15 minutes later after I had finished my meal. Our server even noticed they were seasoned meaning they were cooked in the same fryer as non-GF so she wouldn't let me have them. This in addition to dirty floors, food stuck to the sides of the tables and dusty furnishings will keep us from returning. The funny part was when we voiced our disproval with the mgr, she gave us a $30 gift certificate to get us to return. Will probably give it to one of the children....

They may be Celiac friendly but the kitchen needs to pay attention!!!

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Absolutely amazing! I have been coming quite often. I just let my waitress know about my gluten allergy, and I have never had any problems. I usually get french fries (they have a separate gluten free fryer) and a chicken Caesar salad. Thank you Red Robin staff :)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


Always a trusted option when looking to eat out

Wheat Allergy

Overall Rating

Review


My family used to go to Red Robin. Pretty good about my very severe allergies to wheat, barley, cashew, and pistachio. I always got the plain chicken breast which is pretty good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Our experience was great. Our server was very knowledgeable and was able to answer all questions with confidence. He was fantastic as a server! We order the kids grilled chicken with French fries and ranch, which the server said was GF without even me asking. We will be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Symptomatic Celiac

Overall Rating

Review


The staff was very good about the cross contamination and even brought my food out separate.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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