Very nice service, everyone was very considerate and worked hard to make sure I got the right things.
Ask for the the GF bun, and you should be good to go. Have visited multiple times, only been sick once.
overall good food choices and service. Only once did I get wrong thing (and got sick) out of numerous visits. My to go spot for lunch out.
Dedicated fryer for celiacs!!! Gf buns are provided as well as lettuce wraps.
We have been traveling from Georgia today and we were having a hard time finding a restaurant that were gluten free. Out of desperation my family and I just picked Red Robin. This is the place to go. For the first time my waiter actually had celiac disease too. We were seated fast and everyone was happy and smiling. Their fries are gluten free and their menu is one of the biggest I have seen. I was just astounded by what has happened so far I just had to tell you guys. I haven't eaten the food but they have it set up to be a fantastic dining experience.
Very celiac friendly have been there at least 15 times never had a problem newly remodeled
Very helpful with gf options. Waitress kept checking to make sure I liked my food. Great experience and wonderful food
Love this place. Never have an issue. Staff is always knowledgeable regarding allergies.
This has been the best restaurant since I have gone GF! Awesome app and servers are well trained. Very refreshing to feel confident that they aren't contaminating my food. I have eaten salads and turkey burger and all are wonderful!
not sure why they did have a bun for the most recent review, but they typically do offer one. they also have a dedicated fryer. I think they do an excellent job accommodating my gf diet and I've never been sick after. nice to be able to go out and have a burger, fries and a beer!
no gluten free bun options at Janesville location. I don't believe they have a dedicated fryer so cc a huge possibility. had burger on lettuce wrap. it was just ok. not impressed
What a great place to eat good gluten free burgers never would have thought a chain restaurant would have the best burger I have eaten so far. That bun is amazing!!! Service was helpful and quick.
I have yet to find a chain restaurant that caters to GF needs like Red Robin does. They truly set the standard for outstanding GF accommodation in a chain restaurant!!! I'm always thrilled to find a RR when I'm traveling. No complaints!
We have consistently had some of the best gf service of all of our gf dining experiences here. The staff seems to be well trained and very happy to accommodate. The newer gf buns make for a great burger/dining experience.
I have Celiac and two of my children do as well. It was my son’s birthday yesterday so we went as a family to this Red Robin location for dinner to celebrate. My husband spoke to the manager when we arrived about our needs. She was extremely knowledgeable, helpful, and kind. They have GF options available to peruse on a ipad (we had already looked online at home), a separate fryer for GF French fries, and a good list of options. Our waitress was also great, making sure that the GF food was clearly marked when it arrived at the table and double checking on items when I asked (tortilla chips on the top of the chili). They took good care of us and made me feel at ease, which is not easy!
Best Red Robin location we have been to so far that’s celiac friendly—my daughter didn’t get cross contamination AND we accidentally left/lost her Nima gluten sensor while dining—1 week later we called/they had found it and put in safe in case we came back looking for it! Very impressed w/this location/team!!
Had Danielle as a waitress who was very understanding and helpful even though it was a Friday night and they were very busy. The hamburger was fantastic and the bun was so good I had to make sure it was gluten free. I even bought some to take home. I waited to post to make sure I did not ha e any reactions and none whatsoever!
Told the server our needs and had no problems. Food was tasty. Had the bacon cheeseburger with pepper jack, gf bun, and fries. Burger came out with a pick in it to denote gf.
This location I would not consider safe at all. We are there after asking all our usual questions and making sure they understood we have celiacs and aren’t just sensitive. We all had reactions from the food for the next 3 days. Really sad because usually Red Robin is awesome
Great overall experience. Requested allergen menu and was given tablet to search for options. Hostess and Server were kind, friendly and concerned for our safety. We enjoyed the vegan veggie burger on gluten free bun (gf/df) and freckled lemonade. Most importantly, we did not experience any symptoms.
Went there last night and was served a burger on a regular bun, but told everyone else order was gluten free (a lettuce wrapped hamburger and a grilled chicken patty) They fixed it, but something went wrong. My husband and I both started to bloat to the point, I looked 9 months pregnant and my skin started feeling like it was tearing. We don’t know what exactly happened because there has only been one other time that I had gotten that sick and it was when I first got diagnosed and didn’t check the label on a glutenous candy.
I've eaten here 5 times when I've been in town. 3/5 times my order had been wrong. Most recently they brought out fries as an appetizer that were done in their regular fryer with the seasoning, even though I ordered everything gluten free. After that, my meal came out with a regular gluten bun. I sent it back to get all gluten free like I ordered. Then they bring out a burger that's cooked rare (I ordered mine with no pink). This is not the first time they brought me a burger with the regular bun, but the second time. I also had a visit where my gluten free but was so rock hard I could barely cut it. This Red Robin may have a gf menu, but they struggle to cater to gf and get there orders correct. I won't be back.
I always love this place because of the great selection they have for gluten free but tonight was above and beyond. Our server's name was Adam and while it was his first week there he took extreme precaution and marked allergy alert on our ticket 4 times 😄. He even took the time to personally tell the cook staff and manager so that if we needed anything there wasn't chance of cross contamination due to ignorance. Next time we go back I'll be asking for him specifically as our waiter!
Gogo here! I’m very pleased with Red Robin. The staff knew all about the gluten free options. The iPad menu did not work at first but an employee gladly fixed it. I recommend the Royal Red Robin burger on a gluten free bun. The fries were not the best but still good enough to eat!
Staff was very clued in. They offer a very tasty GF bun, and all ingredients were good quality. Many GF side item options. Super kid Friendly with many chalk board games from WORDsearch, hangman, and drawing faces. Along with kid friendly coloring menus. This is a big win
Staff was very helpful and knowledgeable. They were friendly and understanding. Food was brought out separate to avoid cross contamination.
Not celiac friendly. Below, current disclaimer on the allergen menu. Red Robin relied on our suppliers’ statements of ingredients in deciding which products did not contain certain allergens. Suppliers may change the ingredients in their products or the way they prepare their products, so please check this list to make sure that the menu item you like still meets your dietary requirements. From time to time we may substitute products due to inventory shortages. We can’t be sure that the substitute products will be free of the allergen you wish to avoid. As we cook, prepare, and serve your meal, the listed menu option may come in contact with the allergen you want to avoid. For example, we might cook the listed menu option on the same broiler as a menu item that contains the allergen you want to avoid. Red Robin cannot guarantee that any menu item will be prepared completely free of the allergen in question. Because menu items, including ingredients, change on a regular basis, please ensure you visit the interactive allergen menu before each order. And as always, please make sure to inform your server of your specific dietary needs when ordering so that Red Robin can accommodate your requests. Soybean Oil: Several Red Robin menu items contain fully refined soybean oil, which according to the FDA is not an allergen. Eggs served sunnyside up may be undercooked. NOTICE: Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness, especially if you have certain medical conditions.
I’ve gotten the gf burger and fries a number of times and only had one incident. When you wait for take out in your car(they bring it out to you) they give you a cup of fries while waiting. Once (out of 6 or 8 times doing this) the oerson who came to the car handed me the extra fries, then when I reminded her that I had a gluten free order, she took the cup of fries back. Apparently she had just grabbed a cup of fries and they weren’t from the dedicated fryer. Aside from that one mix up I haven’t had a problem. The gluten free items are limited, though.
I LOVE this Red Robin location. I am a very sensitive celiac and this is one of the only restaurants I trust. It’s so convenient that it’s in the mall. They even let me host a birthday dinner here because I wanted to feel “normal” and have a dinner where I could eat! It was great. As long as you tell them to flag your food as “allergy” they got you covered
We ate here with our celiac daughter. The staff will bring a tablet to the table and you can choose from about 8 food allergens so that a safe menu can be generated for you. My daughter ordered grilled chicken nuggets and fries. The fries were delivered unseasoned and their seasoning is gf. They even brought us packets for take out food to season hers. I'd say the menu is fairly limited for gf folks. There is no gf bun so you can get many of the sandwiches without bread which is kind of sad. But the gf fries are endless which made my kid happy. :)
Red Robin chains nationwide are my go-to for celiac - safe dining. Ok to eat at this location and not get sick. They truly get minimizing cross-contamination risks. Most if not all have a dedicated gf fryer. Lots of options to satisfy your hunger including gf buns. Food is delicious and most importantly I never get sick! Can accommodate other food allergies too.
This, like most locations, has been trained to minimize xcontamination. Ok to eat here and not get sick. Separate fryer, special menus for gluten and other allergies. The franchise is my go-to when traveling. Accommodating with smiles and without making me feel like an outsider. Yes go...never been sick!
Always good gluten free food. Sometimes takes a while to get, but it is a super busy, super popular chain... The customer service is sometimes off, and they can't seem to agree on how to best present their gluten free menu. Used to print it, then was on an online order machine thing, then on a tablet, now I'm told I have to pull it up on my phone myself... The inconsistentcy is annoying, but the fries and lettuce wrapped CA chicken burger make up for it. My son loves the gf bun on his hamburgers.
We came in a little late. 925 and they close at 10. However the second my burger came out with a rock hard microwaved bun and looking like a mess I knew I would need to take glutenease. I very nicely asked for a new top bun, not whole bun, just top and it came out piping hot and turned into a hockey puck a minute later. Our server was very nice however the kitchen was obviously in no mood to make our food. I've eaten at a lot of different red Robin's and have always walked away satisfied and unglutened. This one is not ran quite the same. So if you are in the area, consider a different restaurant.
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