Red Robin

6 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
83% of 6 votes say it's celiac friendly
21214-20 Pioneer Plaza Dr
Watertown, NY 13601

Top Reviews


Celiac

Overall Rating

Review


Travelled from Ontario to go here since all the Red Robins closed in Canada. I wasn't too hungry so I just got fries and a salad. House salad was mediocre. The fries are made in a dedicated fryer (only fries) and are just how I remember them!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 month ago read full review

Overall Rating

Review


My daughter and I have eaten here several times and have never gotten sick. The gluten free bun is good and doesn't, completely, fall apart, and they have a separate fryer for the fries. This Red Robin is definitely a great option.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 1 month ago read full review

Wheat Allergy

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Healthy
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

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More Reviews


Celiac

Overall Rating

Review


When we were stationed in fort drum 2016-2021 we ate at Watertown Red Robin all of the time because it was one of the only places my daughter with celiac could eat. We became friendly with many servers and their bun is the only one our daughter really likes because it’s soft. We also appreciate the food being flagged and gluten free fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 11 months ago read full review

Overall Rating

Review


We order from this location last night. The online ordering allows you to select food allergies so the items are marked. You can also add in a comment about allergies. The buns can be swapped for GF buns. The GF fries are cooked in a separate dedicated fryer. My daughter got a kids cheese burger with GF buns and GF fries. After her first bite, she said "Wow, I forgot how good a burger tastes with an actual bun!" When we picked up the food everything had a label on it. So the GF food was easy to identify and it was marked as GF. We will definitely order from here more often.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers online ordering
Updated 11 months ago read full review

Celiac

Overall Rating

Review


I was promised gf food was prepared separately and that everyone was knowledgeable regards cross contamination.. But I became overwhelmingly sick, as did my celiac daughter(a few hours apart). Says and days in bed with unbearable pain.

Based on how sick I became I suspect the great tasting burger and fries were full of gluten - given the wrong stuff, perhaps

It makes me sad and scared to try anywhere again

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


I have celiac, and have been here at least a dozen times, and always been safe. The staff is all very knowledgeable and helpful!

Updated 2 years ago read full review

Not celiac

Overall Rating

Review


The server was amazing. Very knowledgeable!! She made us so comfortable and explained everything. I highly recommend Red Robin for gluten free choices. Full menu of gluten free options to include the burger buns.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


Knowledgeable staff! Great food! As a Celiac I feel very reassured that every precaution is being taken so I can avoid becoming deathly ill!

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


J'ai eu un excellent service. Josh le gérant est venu m'expliquer les choix de menu (spécialité burger). Ils ont un back avec tous le nécessaire (outils de travail neufs) pour préparer un repas pour celiac. Frites dans huile séparée. Epices sg sur la table. Grill attitré a la cuisson sans gluten. Repas délicieux. J'y retournerais sans hésiter.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


A good place to go when traveling.

Updated 5 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Excellent service and the waiter we had was knowledgeable and helpful to make sure food was as safe as possible.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Always take great care and knowledge when I inform them of my “allergy.” It’s a great place to bring the whole family and still feel safe eating. I’ve gone there 3 times since my diagnosis and I always check the allergy friendly menu on my phone before ordering. I haven’t gotten sick and have left feeling satisfied.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Server didn’t seem to cater to allergy needs and this specific red robin does not have the purple allergy sticks in their entrees either. I was with a group of other people and we all asked for extra fries, and I specified again that I needed mine in their allergy fryer, and all of the baskets came out looking the same and randomly placed, no indication which was the gluten free. When I originally asked our waitress about wanting my fries in the gluten free fryer, she claimed that the fries were gluten free anyway and it didn’t matter, WITHOUT THINKING ABOUT CROSS CONTAMINATION. I had a simple burger plain on a gluten free bun with fries- a meal I’ve ordered many times at other red robin’s and have been fine- and I was glutened.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


They are great with gluten free orders and their food is great. Not many gluten free options though. Great for kids and big groups, I have never gotten sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
Celiac

Overall Rating

Review


The hamburger patties are no longer gluten free. The same goes for the chicken breast.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

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