Review of Red Robin

20506 N Rand Rd, Deer Park, IL 60010

Overall Rating

Review


This location is always under staffed, once there was 1 waiter who was also the host. 2 days ago there were 2 waiters and a host - still not enough staff for lunch. We waited 15 minutes to order drinks, all the booths are low so it's not as if no staff can see you. EVERYONE can see you. Especially the host who walked by frequently. They were out of chili, for gf chili cheese fries. I ordered cheese fries. Asked for water which took over 30 minutes, shakes made us thirsty! A female waitress finally brought them over and said "Here" in a snotty little girl voice. As if it was our fault she had to deliver it to us. She just set the 3 glasses on the table as she had carried them. And left us to distribute them amongst ourselves. My gf French dip came out with a gluten bun. Had to ask 2 people if this is a gf bun. You should've seen the "cheesy fries"! They melted a slab of American cheese on top! I still gave 3 stars because they have a very good French dip on a good gf bun and gf fries- sometimes they are chili cheese fries!

Updated 5 years ago

Celiac