Red Robin

3.5 stars 3.5 out of 5 10 ratings
$Gluten Free Menu, Burgers, Bread/Buns + 5 more
60% of 5 votes say it's Celiac friendly

1000 Palisades Center Drive, West Nyack, New York 10994 Directions

(845) 358-1908
  • User profile picture thumbnail
    Celiac
    5 rating
    July 30, 2017

    Been here multiple times and haven't gotten sick once. I always state that I have a gluten allergy and ask them not to toast the buns. Also ask for the fries to be cooked in the dedicated fryer.

  • User profile picture thumbnail
    1 rating Celiac friendly
    October 29, 2016

    Update 2: Went there recently for late lunch/early dinner, waited 15 minutes for someone to come to our table, food didn't come out right, we told server we had a birthday and instead of servers singing, we were told that the servers were too busy to sign. It took us 2 hours to get out of there and at this point we will not be going back. I can't give it 0 stars, but that's all they deserve. Update: they have apparently changed management and brought in new staff. We went there recently and it was much better, so I'm changing to 3 stars. If I hadn't been to other Red Robins, I would not have known just how poor this one is compared to others. In general Red Robin does a very good job with guetin free, but this one has poor service and nasty staff. We've been there a few times, but the last attempt was the last straw, I doubt highly we'll be going back. In the past, the glue tin free meal came with a regular bun(!) and had to be sent back. Another time the service was poor, but the last one was the worst. We got there at about 2pm on a weekday, not a particularly busy time. We had 7 people (2 adults, 5 kids) and were told 30(!) minutes. While we were waiting, the kids needed to use the restroom, so they went in with 1 adult. There was an empty table that could have fit all of us, but it had not been cleaned. When we asked the manager about if, he told us, in a very nasty tone, to talk to the person doing the seating. After everyone got out of the restroom, the table still had not been cleaned and we were told we would have to wait. Needless to say we did not bother and walked across the aisle and went to Tony Roma's instead. We won't be bothering with this Red Robin again.

  • User profile picture thumbnail
    Celiac
    1 rating
    September 26, 2016

    Have eaten at several Red Robins, most regularly at the Palisades Mall location. WARNING !!!!!! Ate there on Sat 24th September and got horribly gluten poisoned. Still very sick two days later. Have filed a formal complaint and dealing with their Risk Management Department. Eat there at your own risk if you have Celiac Disease.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    February 06, 2016

    HORRIBLE! Nast waitress and my burger came out all wrong! Was told they didn't have a gluten free menu and would have to look online!

  • User profile picture thumbnail
    5 rating
    June 05, 2015

    The waitress was extremely helpful and even brought the manager over to help when she was unsure of an answer. Couldn't have been more friendly or helpful! Will definitely come back again!

  • User profile picture thumbnail
    3 rating
    January 24, 2015

    Food is good , if they get it right. Make sure you watch everything that is brought to your table. I have gotten a regular bun more times then I can count .. But then I get my meal for free... So it works for me.

  • User profile picture thumbnail
    4 rating
    November 26, 2013

    Great burgers and gf buns! They don't have a separate fryer (so French fries are not safe). Overall, Very accommodating and have many other gf options as well! Can't wait to go back!

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    October 24, 2013

    They have a detailed GF menu and most importantly good GF buns. The bun was very good looked like the Udi's restaurant bun that I wish they had in stores. All in all a very good burger experience. Many more menu choices than a Boom Burger or Five Guys. Did I say they have GF buns?

  • User profile picture thumbnail
    5 rating Celiac friendly
    December 12, 2017

    247 Forum Drive, Columbia, SC 29229

    I have Celiac Disease, and love eating at Red Robin at Sandhills Mall, Columbia, SC!! I like their Gourmet Bacon Cheeseburger and Fries!! They are very aware of cross-contamination. Thankful for them.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    December 10, 2017

    2199 N. Orange Mall, Orange, CA 92865

    Knowledgable staff and tasty food. GF buns available for sandwiches/burgers and some other dishes.

  • User profile picture thumbnail
    1 rating
    December 08, 2017

    5000 W Empire Pl #0502b, Sioux Falls, SD 57106

    Usually, Red Robin is the holy grail of GF stops for my fam, 3 out of 4 is gf. But this time I am so dissatisfied. We ordered 4 burgers, 3 gf to go. Nothing was labeled and I think all of them had the seasoning on it, that I can’t tolerate. I had to wait 40 min for the first batch then when I went in to complain it was going to take another 40 min. They’ve always been good when dining in, but I’ll never get it up go again

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    December 08, 2017

    1184 Galleria Blvd., Roseville, CA 95678

    Best GF buns ever, and a dedicated fryer for the fries! The waiter was awesome with all of my questions, and knew what he was talking about. I am looking forward to going back!

  • User profile picture thumbnail
    Celiac
    4 rating
    December 08, 2017

    11420 Capital Blvd., Wake Forest, NC 27587

    Good burger and fries. Sometimes they have been out of the gf buns so double check before you go if you really are wanting on a bun. I sometimes wonder about the dedicated fryer and have on occasion felt sick afterwards but not sure if it was due to that. Also note that if you are ordering GF To Go...they use a service to answer and take your order. They are not good about GF so I am no longer ordering to go from Red Robin.

  • User profile picture thumbnail
    Celiac
    4 rating
    December 07, 2017

    575 Briarwood Circle, Ann Arbor, MI 48108

    Have not gotten sick at any Red Robin location, but staff competency varies significantly. At this location, I had to clarify the fries they brought me were the GF, and the response I got back was a little rude. But food was fine, and that's whats important.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    December 06, 2017

    613 River Highway, Mooresville, NC 28117

    Absolutely the best gluten free buns!!! Extremely friendly and very understanding of all 8 common allergens! Had no complaints about any extra questions I had! They have an amazing interactive menu in store and online for anyone with allergies. I personally enjoyed it so much that I drive 45 minutes to eat there 2 days in a row.

  • User profile picture thumbnail
    5 rating Celiac friendly
    December 01, 2017

    3100 Main Street, #1500, Maumee, OH 43537

    My son has celiac. This is our favorite restaurant! The GF bun is actually good!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    December 01, 2017

    400 Bald Hill Rd, Warwick, RI 02886

    Great !!! The manager came out to make sure that my meal was safe !!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    December 01, 2017

    250 Crossroads Mall, Route 611, Bartonsville, PA 18321

    Separate menu. Bun for burger isn’t that bad. Fries were made in separate fryer. All good!

  • User profile picture thumbnail
    Celiac
    5 rating
    November 27, 2017

    2222 Cassia St., Nampa, ID 83651

    Food was boring af but I didn’t get sick.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    November 26, 2017

    4503 Rosewood Drive, Pleasanton, CA 94588

    Very cautious and “allergy aware”. One child has celiac disease and another is severely allergic to tree nuts and shellfish. Both were able to eat safe, delicious food here. Dedicated fryer for allergies, toasted bun separately, etc.

  • User profile picture thumbnail
    5 rating Celiac friendly
    November 26, 2017

    27 Holyoke Street, Holyoke, MA 01040

    They have a separate fryer for allergies for French fries and serve all allergy foods on yellow plates so there’s no confusion.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    November 26, 2017

    301 Mount Hope Avenue, Rockaway, NJ 07866

    Delicious gluten free bun for my bacon cheeseburger and safe French fries. Needless to say I inhaled everything!

  • User profile picture thumbnail
    5 rating Celiac friendly
    November 26, 2017

    8190 Shadeland Ave, Indianapolis, IN 46250

    This is my go to Red Robin in the Indianapolis area. Every single time I’ve been my order has been correct. They label a gluten free order with a special “stick” and the wait staff is trained on their gluten free items. I love their fries and love they have a dedicated fryer for GF.

  • User profile picture thumbnail
    5 rating Celiac friendly
    November 22, 2017

    1306 N. Miller Avenue, Wenatchee, WA 98801

    Extremely knowledgable staff! As soon as I mentioned Celiac Diseas, they “flagged” my order and they explained they would take the necessary precautions to make it safe to eat.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    November 21, 2017

    3601 S. 2700 West B152, West Valley City, UT 84119

    They have an allergy menu, but I got sick

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    November 18, 2017

    45305 Abell House Lane, California, MD 20619

    Loved their burger! Everything was delicious and lots to choose from. I'll definitely go back!

  • User profile picture thumbnail
    Celiac
    2 rating
    November 18, 2017

    37701 Six Mile Road, Livonia, MI 48152

    Ordered GF nachos and received plain chips laced with gluten queso dip. Extremely disappointed with lack of knowledge and understanding of staff.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    November 16, 2017

    2450 E 17th Street, Idaho Falls, ID 83404

    The staff at this location is excellent. They are always very careful after I tell them I can't have gluten due to Celiac Disease. I normally order their chicken sandwich on a gf bun with fries (they are cooked in a separate frier) and it is delicious! I eat there all the time and haven't had any reactions.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    November 16, 2017

    301 Mount Hope Avenue, Rockaway, NJ 07866

    I was given a dirty spoon with unidentified food on it from a previous customer IN my root beer float. My fiancé got sick from that. I don’t know if it was gluten sick or food poisoning sick. Their bathrooms reek of vomit. There are vomit puddles outside their door. I don’t trust that their food is safe. I won’t be back.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    November 14, 2017

    13056 Fairlakes Shop. Ctr., Fairfax, VA 22033

    I eat here a couple times a month, always tell the server I️ have to eat GF, and have never been glutened here. I like the choice of GF sides, from fries and sweet potato fries to veggies and cole slaw. The burgers are tasty, with an option to lettuce wrap or get in a Udi’s bun.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    November 13, 2017

    2020 Wilkes Barre Mktplace, Wilkes Barre, PA 18702

    Dedicated French fry fryer! ‘Nuff said!

  • User profile picture thumbnail
    4 rating
    November 12, 2017

    1875 Airport Road, Allentown, PA 18109

    Most of the times it’s very good there. The wait staff my night be as educated about the importance of gluten allergies but as long as you say it the kitchen does a good job. They do have steak fries that are made in separate fryers, but you have to ask them for those as the regular fries are not. All in all I go here fairly often and I really enjoy the burgers.

  • User profile picture thumbnail
    2 rating Celiac friendly
    November 06, 2017

    314 W Washington St, East Peoria, IL 61611

    got glutened :-( I have ate there several times and this most recent sometime they cooked the onion rings with my French fries. There were onion rings underneath my fries and I didn't know it. I have been sick for days!

  • User profile picture thumbnail
    3 rating Celiac friendly
    November 06, 2017

    32051 Gratiot Ave., Roseville, MI 48066

    Red Robin has the best gluten free buns, and their burgers are amazing. But be sure to check your food if you’re ordering to go because they have given me a regular bun two times. But they will remake it and they even remade my fiancé’s so it wouldn’t be cold.

  • User profile picture thumbnail
    5 rating
    November 06, 2017

    4259 Black Horse Pike, Mays Landing, NJ 08330

    Such good burgers with an amazing gluten free bun! I haven't had french fries in forever and they have a dedicated fryer for gluten allergy people!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    November 06, 2017

    4970 137 Ave NW, Edmonton, AB T5Y 2V4, Canada T5Y 2V4

    Gluten free options online, no menu in store. Any burger can be done gluten free. Side options are broccoli, apple slices, yam fries and steak cut fries (even though it's not listed on their website). Very knowledgable staff.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    November 05, 2017

    8167 International Dr, Orlando, FL 32819

    They have an interactive menu that lists all ingredients for every item. You have to bounce between the regular menu for the description and the interactive to get the full picture though. Fries are done in separate fryer per corporate policy. The server at this location indicated there was a separate prep area for "allergy orders".

  • User profile picture thumbnail
    5 rating Celiac friendly
    November 05, 2017

    111 Marketplace Blvd, Selinsgrove, PA 17870

    Great selection on the gf menu. We have eaten here many times and have not had any cross contamination issues.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    November 03, 2017

    111 Marketplace Blvd, Selinsgrove, PA 17870

    I had the gluten free cheese burger . The food was great . Also had the gf fries made in a gf fryer.

  • User profile picture thumbnail
    Celiac
    4 rating
    November 02, 2017

    610 Towne Drive, Fayetteville, NY 13066

    large gf menu on their tablet that comes to the table. the menu is a little hard to navigate and doesn't have prices which always bothers me. but there are bottomless steak fries and they are GF!!

  • User profile picture thumbnail
    1 rating Not celiac friendly
    October 31, 2017

    14450 Chantilly Crossing Lane, Chantilly, VA 20151

    Ordered the lettuce wrap burger to go, was clear that I was on the gluten free diet, and they said no problem and fries would also be gluten free. Got home, opened the package, and the burger was on a regular wheat bun! The outside of the package even said lettuce wrap burger. That's not good...

  • User profile picture thumbnail
    Celiac
    3 rating
    October 30, 2017

    2010 N Neil St, Champaign, IL 61820

    I’ve been to other RRs in different states and never had a problem but this location wasn’t the best. The GF bun on my burger was tough for some reason but doable and they never got my fries correct. Normally when I order GF fries they come without the seasoning salt and I just have to put that on myself at the table but both times I ordered my fries they had seasoning salt on them and smelt of fried food (like fried breaded chicken fingers) so I didn’t eat them. Not sure if the GF fries use a dedicated fryer or not but when they were seasoned and smelt weird I decided to play it safe and not eat them, bummer.

  • User profile picture thumbnail
    Celiac
    5 rating
    October 29, 2017

    3111 Midwestern Pkwy, Wichita Falls, TX 76308

    Great gluten free burgers with friendly staff. I also like the mall location.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    October 29, 2017

    152 Stratford Square, Bloomingdale, IL 60108

    This is one of my go-to places to eat. I've eaten RR many, many times and haven't gotten sick. They are careful when preparing the food and the fries are GF!

  • User profile picture thumbnail
    5 rating
    October 29, 2017

    10109 Jefferson Davis Highway, Fredericksburg, VA 22407

    I am gluten intolerant and this was the most pleasant place I have ever experienced in my 3 years of being gluten free. I got a chicken sandwich with no sauce and a gluten free bun. I got sweet potato fries and enjoy ever bit of it! The bun wasn’t dry like other places. I give it an A+! The waitress was very accommodating and knowledgeable. Loved the allergen iPad that they give you to pick your menu items. Unfortunately it was a pretty pricey meal for our budget for a family of four but it will be our go-to for a special treat!

  • User profile picture thumbnail
    Celiac
    4 rating
    October 27, 2017

    4586 Town Center Pkwy, Jacksonville, FL 32246

    See the manager, his name is Brian. He will make sure you meal is gluten free. I had burger with GF bun and fries.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    October 27, 2017

    1231 N. Germantown Parkway, Cordova, TN 38018

    All of the staff are fully trained to accommodate multiple food allergies.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    October 27, 2017

    16814 Twin Lakes Ave, Marysville, WA 98271

    Love best ever. So safe and healthy. All you an eat.. with lots of fun . Love it. Kathy loves here sister Hanna in the bar and Kirsten waitress

  • User profile picture thumbnail
    Celiac
    3 rating
    October 25, 2017

    7990 Greenback Ln., Unit J, Citrus Heights, CA 95610

    For years they were great, and then twice in a row (yes, even with server aware and manager involvement) there was a macaroni noodle in the chili. The fries have always been great. The burgers I would say are still ok. I will never trust their chili again though.

  • User profile picture thumbnail
    5 rating Celiac friendly
    October 23, 2017

    6005 Sky Pond Dr, Loveland, CO 80538

    They have many options including a gluten free bun. Love the dedicated fryer for French fries. My son and I have eaten here and had take out many times and haven’t gotten sick. Nice to have a place you can feel comfortable eating at. They also have online ordering with curbside pick up.

  • User profile picture thumbnail
    Celiac
    3 rating
    October 22, 2017

    N109 Stoneybrook Road, Appleton, WI 54915

    I've had them mess up a few orders. I've caught it and they've been very helpful in fixing the mistakes...really like the food and if have a higher rating if there wouldn't have been the mistakes.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    October 22, 2017

    23318 Mercantile Pkwy, Katy, TX 77449

    I called to speak with someone about ordering gluten and dairy free and the person on the phone stated they didn't know what that meant and they didn't have a gluten free menu. When i stated that it lists online that they can accommodate they said "oh, then i guess we will figure it out." No thanks.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    October 22, 2017

    8585 E. Arapahoe Road, Greenwood Village, CO 80111

    Yay! Separate fryer for gluten free fries and yummy protein style burger. Server understood the allergy no problem. I'm not a fan of gluten free buns but they offer them as well.

  • User profile picture thumbnail
    Celiac
    3 rating Celiac friendly
    October 21, 2017

    370 Peachtree Parkway, Cumming, GA 30041

    So as far as celiac friendly goes this place is amazing. They have so many options and the food is always fantastic. I'm knocking states because the last two times we've gone in we've had poor service from the waitor.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    October 20, 2017

    3005 Golf Road, Eau Claire, WI 54701

    yes to everything written. gluten free fryer, good steak fries, good burgers on gf bun which is NOT Udis - much better! knowledgeable staff.

  • User profile picture thumbnail
    5 rating
    October 19, 2017

    3310 Daniels Road, Winter Garden, FL 34787

    I love coming here because they have gluten free burgers. When they ask you if you have food allergies, they won't allow anything to come to your table with gluten in it. They also have a dedicated fryer for gluten free fries.

  • User profile picture thumbnail
    3 rating
    October 16, 2017

    317 Mid Rivers Mall Drive, St. Peters, MO 63376

    very good gluten free bun. But you have to be Very clear that you want gluten free. Simply asking for gluten free burger, gluten free bun, gluten free fries and salad w/o crutons isn't clear enough. You may wind up with breaded fried jalapenos on your burger instead of fresh. Or worse, a regular bun.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    October 15, 2017

    2671 Fairfield Commons, Beavercreek, OH 45431

    They provide an iPad that is interactive to filter out or suggest modifications to meet allergens identified. I had the Marco Polo which is a grilled chicken sandwich but added a GF bun. Also have a dedicated fryer on request for GF fries. I'm celiac and no issues with cross contamination.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten Free Menu

Categories

  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
Monday
11 am - 10 pm
Tuesday
11 am - 10 pm
Wednesday
11 am - 10 pm
Thursday
11 am - 10 pm
Friday
11 am - 11 pm
Saturday
11 am - 11 pm
Sunday
11 am - 10 pm

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map of Red Robin

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