This is one of my favorite places to get a good burger.. the allergen menu on the iPad’s that they have is super easy to use. Always have great waiters & good food - plus you can’t go wrong with endless fries!
SWEET POTATO FRIES NOT GLUTEN FREE, FRIED IN SAME DEDICATED FRYER. SO OTHER FRIES NOT GF EITHER. READ PACKAGING. THEY HAVE WHEAT PRODUCT COATING. I have Gluten Ataxia. If exposed, it causes brain damage. I ate there several times and felt weird next day. Noticed balance slightly off. Thought I was tired. NOPE! Next time we went in I asked to see packaging for everything I ate. Their sweet potato fries are coated with the product out of Europe that falls under 20ppm, but is a wheat product. Never been back. Hate to think how much permanent damage they caused me. And Celiacs need to be careful, just cause you don't have symptoms doesn't mean that the low level inflammation won't lead to cancer per a prior Celiac Sprue President. FDA site says no product is allowed to be labeled as GF if it has a gluten containing ingredient. Though they haven't imposed regulations on restaurants yet.
Enjoyed my Wrap Burger and fries from dedicated fryer,
This was our third visit to this location and they have gotten way better. They have GF buns that are better than average and have always made my daughter (Celiac) very happy. The fries were iffy at best on previous visits. My wife (gluten sensitive) complained in the past about feeling glutened. They now have a dedicated fryer for steak fries and this last visit was nothing but smiling faces. Be sure to go early. Wait times can be long for GF orders during the rush.
Pretty safe when they are not busy and have time to be careful. I've eaten there many times with no problem but got glutened over this holiday season.
ill never go back. we got cheese fries from the gluten free menu and there was elbow noidles in our appetizer of fries. that is so deadly and dangerous, they obviously do not care about cross contamination. never comming back here. waste of time and money!!
My son is Gluten free and has a peanut allergy. The staff is knowledgeable about GF. They have an electronic allergy menu. Very helpful. They also have GF buns! They even have use separate fryers.
This is a great place to get a very good burger with GF bun and safe fries---at a very reasonable price.
Dining in is fine, but when you order to pick up is almost always a sloppy job.
Updated: food has. Even mediocre the past several times. Food doesn't come out got and staff seems annoyed by verifying gluten free. Staff is very knowledgeable about the gluten free menu. Love the fries & GF buns. It's our go to place with the kids.
Would be nice if they had gluten free veggie burger as well
Love that they have gf buns for sandwiches and burgers. Their sweet potato fries are great gluten free too. One visit here I did get a regular bun... Luckily I recognized it as being too soft and squishy to be true gluten free bread and had the server double check back in the kitchen. They ended up preparing me an entirely new meal and did not charge me for it. I appreciated the efforts they took to fix the mistake, but it does make me a tad nervous.
The gluten-free menu here is pretty good compared to other places I've been to. Lots of different burger options. (I usually get the one with bacon and a fried egg on top - YUM!) They now feature a gluten-free bun at the Gurnee location and it's delicious! I love being able to have a normal burger alongside nice, hot steak fries from a dedicated frier and not have to worry. Sad there aren't really any appetizer or dessert options, but if you're looking for a good, inexpensive dinner, this is your place.
Red Robin in Gurner has a special GF bun. Yummmmmy!
Zero Stars!!! Red Robins Gluten Free menu SUCKS!! It's honestly two burgers and a chicken breast and hummus. You're paying full price for their regular plate that comes with trimmings and sides for just meat. I DO NOT recommend eating there if you need gluten free.
April 2, 2019- Very Celiac and GF accommodating. I ate there and did not get sick. No GF frier, but had veggies substituted for fries. Wasn't impressed with food quality at this location.
Great burgers and fries. Celiac and never had a reaction here. Unlimited fries are delicious.
I’m am not Celiac’s, but I am intolerant. I ordered a Wedgie burger with fries because they do have a dedicated fryer, but when they brought my food, they had sent out a regular burger. When I sent it back and the replacement cane, the burger was correct, but I questioned whether the fries had come from the dedicated fryer because I had my gluten response. I think anyone with Celiac’s should approach this location with caution.
Red Robin has a dedicated Gluten Free menu, and several options. I’m allergic to Gluten and have never had a problem with any allergen issues when eating here. The servers are always knowledgeable in the options available and are always kind enough to ensure that there is no cross contamination.
Great food. We have had the wait staff automatically switch everyone else's buns to gluten free that are in our party without asking. A nice gesture, but not necessary for those that aren't gluten free and a little annoying for those that dont need it.
Staff is amazing with my sons celiac. Dedicated gluten free fryer so fries are safe, as is the yummy seasoning. Gluten free buns and they have knowledge of exactly what part of the burgers aren’t safe. They have always been super attentive to our allergy issue, can’t recommend them enough!
I love red robin, but theyre not always the safest if you have celiacs. I am super sensitive to cross contamination and every few times i come i get sick from eating here. So Id say youre probably ok to go here, but there is a chance youll get glutened.
The wait staff and manager were very knowledgeable and accommodating! They were on it with the fries! My daughter was thrilled. Great food and great service!
In the end, they really worked to get it right. I ordered my regular, the Grand Brie (amazing by the way), but they didnt have brie in stock. So I ordered the blue burger. I had to return my order back to the kitchen two times because the kitchen put the listed non gluten free sauce or haystack onions on the burger. But even though I got my burger after the whole party was done eating, I was still happy that the waiter and the manager worked to get it right.
We come here often with 2 daughters who have celiac. They love that they can get fries (dedicated fryer) and a good burger here. They always bring out the GF buns and fries with a purple stick in them so we know they are correct. The girls haven't gotten sick after eating here since ordering GF.
This location is always under staffed, once there was 1 waiter who was also the host. 2 days ago there were 2 waiters and a host - still not enough staff for lunch. We waited 15 minutes to order drinks, all the booths are low so it's not as if no staff can see you. EVERYONE can see you. Especially the host who walked by frequently. They were out of chili, for gf chili cheese fries. I ordered cheese fries. Asked for water which took over 30 minutes, shakes made us thirsty! A female waitress finally brought them over and said "Here" in a snotty little girl voice. As if it was our fault she had to deliver it to us. She just set the 3 glasses on the table as she had carried them. And left us to distribute them amongst ourselves. My gf French dip came out with a gluten bun. Had to ask 2 people if this is a gf bun. You should've seen the "cheesy fries"! They melted a slab of American cheese on top! I still gave 3 stars because they have a very good French dip on a good gf bun and gf fries- sometimes they are chili cheese fries!
They have great food, usually the service is good, but last time I went I was sick for a close to a week from their fries. Crippling stomach pain like I hope never to go through ever again. This was my family's go-to restaurant for birthday suppers but now I'm too scared to attend. To be fair to them, they warned me that cross contamination in the fryer was a possibility despite the fryers being "dedicated". Fingers crossed the ignorant employee who dropped something other than plain fries in there was fired.
They have contaminated us twice. There was also an old, soggy corn chip in with our fries. When I called, they told me they fry the corn chips with the fries. I was always told they only fry the fries in the fryer. Nope!!
After reviewing the allergen menu online, I felt this would be an ok option for my 3yo Celiac daughter. Kids menu entrees listed as GF were the burger (with GF bun) and grilled chicken. The fries online stated the risk of cross contamination and that Red Robin doesn’t suggest them for gluten allergies, but they say the fries are gluten friendly because they have a dedicated fryer. We did not order the fries this visit. We ordered the kids burger plain with cheese, with GF bun and apple slices (prepackaged) side. The server explained the burger is cooked on a belt line where only burgers and chicken are cooked (no bread products are put on the belt). Server confirmed they use an allergen kit like the Red Robin website states, and all spatulas and such are used only for your meal and sanitized afterwards. Server said the GF bun was prepackaged, however it was served toasted and assembled on the cheeseburger. Next time I would specifically ask how the bun is toasted and possibly ask if the bun could be served prepackaged. Server was very nice and pleasant. The manager came out to check on us during our meal. Would come here again.
Wow, our waitress was very knowledgable and helpful! I got a grilled crispy chicken tender salad with grilled chicken and my waitress came out a little later apologizing because the chef accidentally put fried chicken on the salad and she asked them to remake it. They also have a dedicated gf fryer for fries. I was very impressed!
I’m not celiac but I do have an intolerance for gluten. I’ve never had an issue eating at Red Robin, until today. I ordered a guacamole bacon burger w/ out bacon and a side of sweet potato fries from their gf fryer. I let the waitress know at least 3 times that I have a gluten issue. When I got my food and had eaten half of my burger and fries, I uncovered a fried onion straw. I immediately notified the waitress who brought the manager over who apologized profusely and got me a new burger and fries. He even covered my meal. I’m just concerned for those who are truly celiac to be warned.
My waitress reassured me that everything I was ordering was gluten free and that they fried the fries in a separate fryer, but when a different waitress brought them out I questioned her about it and she was very clueless but just said yes anyway. I was very very sick afterwards and would definitely not say it’s celiac friendly.
Server took extra precaution to check on fries as fryers had been broken.
They have changed a ton of menu items. Alot of their toppings for the burgers have moved to mass production and now are made with preservatives to improve shelf life. I ordered a black and bleu burger and was informed that the sauteed onions and cheese sauce were no longer gluten free... WHAT!?!
It really depends on the server. Some of them take it seriously and mark it for allergy and give you the allergy stick. The allergy menu they have online is super convenient and I am really happy that this chain as a whole is accessible for me. They offer a gluten free bun so that right there is a huge amount of options that I can't find at other restaurants.
The manager was present when I asked for a gluten free menu. She gave me a tablet to narrow down what I could eat as well as clean the menus for the rest of my party. She even mentioned their GF buns. She also checked on our table a few times. No weird looks, no awkwardness. It's the best service I've received since becoming Celiac. We even bought a bottle of the GF seasoning salt.
So disappointed as I would give our server five stars, because she was knowledgeable, friendly, and attentive. We ordered strictly off the gluten free menu: guacamole, salsa, and chips for an app, the wedge burger (asked to cook on foil to avoid potential CC), and a side of black beans. Somehow most definitely cross contaminated, and I cannot afford to return.
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Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.