SWEET POTATO FRIES NOT GLUTEN FREE, FRIED IN SAME DEDICATED FRYER. SO OTHER FRIES NOT GF EITHER. READ PACKAGING. THEY HAVE WHEAT PRODUCT COATING. I have Gluten Ataxia. If exposed, it causes brain damage. I ate there several times and felt weird next day. Noticed balance slightly off. Thought I was tired. NOPE! Next time we went in I asked to see packaging for everything I ate. Their sweet potato fries are coated with the product out of Europe that falls under 20ppm, but is a wheat product. Never been back. Hate to think how much permanent damage they caused me. And Celiacs need to be careful, just cause you don't have symptoms doesn't mean that the low level inflammation won't lead to cancer per a prior Celiac Sprue President. FDA site says no product is allowed to be labeled as GF if it has a gluten containing ingredient. Though they haven't imposed regulations on restaurants yet.
Enjoyed my Wrap Burger and fries from dedicated fryer,
This was our third visit to this location and they have gotten way better. They have GF buns that are better than average and have always made my daughter (Celiac) very happy. The fries were iffy at best on previous visits. My wife (gluten sensitive) complained in the past about feeling glutened. They now have a dedicated fryer for steak fries and this last visit was nothing but smiling faces. Be sure to go early. Wait times can be long for GF orders during the rush.
Pretty safe when they are not busy and have time to be careful. I've eaten there many times with no problem but got glutened over this holiday season.
ill never go back. we got cheese fries from the gluten free menu and there was elbow noidles in our appetizer of fries. that is so deadly and dangerous, they obviously do not care about cross contamination. never comming back here. waste of time and money!!
My son is Gluten free and has a peanut allergy. The staff is knowledgeable about GF. They have an electronic allergy menu. Very helpful. They also have GF buns! They even have use separate fryers.
This is a great place to get a very good burger with GF bun and safe fries---at a very reasonable price.
Dining in is fine, but when you order to pick up is almost always a sloppy job.
Updated: food has. Even mediocre the past several times. Food doesn't come out got and staff seems annoyed by verifying gluten free. Staff is very knowledgeable about the gluten free menu. Love the fries & GF buns. It's our go to place with the kids.
Would be nice if they had gluten free veggie burger as well
Love that they have gf buns for sandwiches and burgers. Their sweet potato fries are great gluten free too. One visit here I did get a regular bun... Luckily I recognized it as being too soft and squishy to be true gluten free bread and had the server double check back in the kitchen. They ended up preparing me an entirely new meal and did not charge me for it. I appreciated the efforts they took to fix the mistake, but it does make me a tad nervous.
The gluten-free menu here is pretty good compared to other places I've been to. Lots of different burger options. (I usually get the one with bacon and a fried egg on top - YUM!) They now feature a gluten-free bun at the Gurnee location and it's delicious! I love being able to have a normal burger alongside nice, hot steak fries from a dedicated frier and not have to worry. Sad there aren't really any appetizer or dessert options, but if you're looking for a good, inexpensive dinner, this is your place.
Red Robin in Gurner has a special GF bun. Yummmmmy!
Zero Stars!!! Red Robins Gluten Free menu SUCKS!! It's honestly two burgers and a chicken breast and hummus. You're paying full price for their regular plate that comes with trimmings and sides for just meat. I DO NOT recommend eating there if you need gluten free.
I recently discovered Red Robin’s gluten free menu on a trip to Florida and have since tried them in several locations. Great gluten free bun, and many other menu options. The knowledgeable staff made me feel so much better about eating here safely. I am highly sensitive and have not had an adverse reaction at this restaurant. The buns taste so real that I was concerned that they gave me a regular bun. Great food and many options. I highly recommend eating here.
Red Robin is a great place for those looking to avoid gluten, or just have a great meal. They offer a lot of foods that are normally gluten free. They also have the option of gluten free hamburger buns, just be careful with what normally comes on the burger. They have dedicated fryers for the fries, you just have to tell them you want them gluten free. I get a grilled chicken breast and a side of gluten free bottomless fries; it depends on what server rings it up, but I can get my meal for around $6 if rung up properly. They do a great job accommodating any allergies their guests may have.
Everything was fine, just as with other Red Robins we've been to. The waitress was knowledgeable and ensured that our celiac daughter's food was prepared in a GF kitchen area, and everything was fine.
Server was great, didn’t ask a lot of questions but understood when I asked for gf bun and knew the sweet potato fries only had sea salt on them. Ordered the bacon cheeseburger on gf bun. Everything was great. No issues after. Would go back.
The waitress, hostess, and manager were all knowledgeable & helpful. They were all aware of celiac & assured us of the separate frier and precautions (ie changing gloves). The waitress went as far as telling us items that used to contain gluten & now are gf. Separate menu, good food, my celiac didn’t get sick.
The staff was knowledgeable. I had an issue and when my plate came out there was a French fried onion on my plate. As soon as I pointed it out the waitress said “oh no we have to remake your whole plate I will have them State a new burger now”. They apologized multiple times, brought me all new food, and comped my whole families meal (4 of us). They said they take allergies very seriously and they wanted to make it right. My food that I got the second round was great and didn’t make me sick!
I feel totally safe eating here...when I order gf buns, they usually ask if it’s an allergy or preference, and I feel that they take extra care when I let them know it’s an “allergy”. I’ve never gotten sick, and I’ve been quite often. They do have an online allergen menu, but it’s a bit buggy on mobile as of now. When I’ve had questions about sauces, they’ve been quick to help and find out.
J'ai eu un excellent service. Josh le gérant est venu m'expliquer les choix de menu (spécialité burger). Ils ont un back avec tous le nécessaire (outils de travail neufs) pour préparer un repas pour celiac. Frites dans huile séparée. Epices sg sur la table. Grill attitré a la cuisson sans gluten. Repas délicieux. J'y retournerais sans hésiter.
Asked for gluten free burger (with gf roll) and got a patty with nothing. No roll
Red Robin has an extensive gluten free & allergen list. Most of the hamburgers are gluten free including their chili and salsa burger. Red Robin also has a dedicated gluten free fryer and the French Fries are bottomless - probably the only reason I repeatedly dine at Red Robin. The staff is very knowledgeable and I’ve never had an issue eating at Red Robin. Highly recommend!!
Super nice, educated about gluten. Very good
The staff were outstanding....the service was absolutely top notch. The seperate GF menu is fantastic and the staff understood the importance of ensuring the food was GF. Also ticked the box for affordability. A great family restaurant that I would highly recommend. Well done Red Robin.
I am continually impressed with Red Robin’s commitment to accommodating various dietary needs, including Celiac. Their staff is super kind to document if your gf request is preference or allergy/autoimmune. They’ve recently made their fry seasoning totally gluten free, so I didn’t have to compromise my meal at all, aside from the gf bun. Life is good!
I love Red Robin! I have eaten here several times since being diagnosed with celiac disease. When mentioned to staff that I am unable to have gluten, they have been knowledgeable about menu items that are gluten free and seem to care that I am able to order safe options. They have a separate fryer for gluten free items, which is amazing when I’m craving French fries!
Took own burger bun (no egg) and able to get my 6 y/o with celiac and multiple food allergies a safely prepared cheeseburger (no bun) and her favorite steak fries (no seasoning). Thank goodness for this chain!!! Made her feel like one of the other kids in our group! Thanks Red Robin!!!
Completely unsafe! Do not waste your time. The hostess did not know what gluten free was the. I ordered the Cobb salad it came out with blue cheese, when I told the server it had blue cheese he said you need to tell me these things and the kitchen doesn't always know. STAY AWAY from this location
Double check everything. We told our server that we are both gluten-free. My husband ordered the Whiskey River BBQ burger without onion straws. Our server noted that and put in our order with an allergen alert. My husband ate nearly half of his burger before he noticed the kitchen had put a small pile of onion straws under the burger patty. The manager replaced the burger and comped it, but I'm very nervous about eating there again. Thankfully my husband only suffered an upset stomach from this error.
No matter what, I always get sick here. They have options for gluten free, but every time I’ve eaten here, I’ve gotten ill. We won’t ever go back.
Really wish I could write a better review of this place. Waitress was very accommodating, separate allergen menu, dedicated fryer for fries and GF bun for my burger. But I've eaten there twice in the last two years and can now say definitively I've gotten sick afrer both times. Maybe shared grill space for the burgers? Not sure but don't think I'll take the risk again.
Was hesitant to eat here after having a bad experience at a different burger place, but the server was kind and helped me with their allergy-free menu. I had a simple burger on a gluten-free bun, a handful of fries (dedicated fryer) and steamed broccoli. No symptoms in the following week.
Burgers are great for people with celiac
We never really ate here before my husband's celiac disgnosis but we gave it a try based on reviews saying it was fairly safe. My husband had a bad feeling but we stayed. He had a chili burger off the gf menu and fries with no seasoning. Before we were done eating he started getting a headache and stomach issues. The chain is commonly found so I was hoping for success, but we won't be going back.
Not safe for celiacs major cross-contamination! Manager has a very nonchalant attitude towards the issue! Manager was rude and condescending when I was explaining about cross-contamination is dangerous for celiacs. After eating got extremely bloated very sick before even left the resturant! Will never ever go back to this location for now on we will drive an hour to Cincinnati to go to the Red Robin in Kenwood or they are extremely careful and take good care of their customers and are super friendly!
A few years ago, I got sick here but in the last couple of years they’ve really improved a lot! The staff has been knowledgeable whenever I’ve had questions and I’ve not been sick. The meal choices are good and they have an interactive allergen menu online that is a great tool.
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