Menu states they have GF but when I asked about the GF bread being toasted in the same toaster as regular bread and the staff states they use the same one. When asked if they could clean the grill to cook something on it staff states they only have one cook. Needless to say I won’t be back. Having Celiac disease is not fun when there’s nothing to eat off a menu that states it gluten free.
When I first started out I would go here quite a bit because the extensive g free menu, however this place is completely unsafe.
One time the server told me about the mentioned bun incident in another review, and that is when I started to second guess this choice.
The last time I was there I asked for the gluten free toast, and was given wheat toast. This happened just prior to a road trip, so a 3 hr drive turned into a 5 hr drive due to my frequent bathroom stops... when I told the server her mistake she scoffed at me and turned away without apology. By this time I had 0 fight in me because I was already feeling awful, so my mom went and lit up the manager.
Do NOT go here if you are celiac.
No matter what time I get there or how empty the place is, it takes forever to be served. Cross contamination must be an issue. Sick after my visit.
Staff was knowledgeable for the most part.. I ate here twice the first time I had the taco salad atop of their fries(felt okay but a little nauseated).Second time I an omelette they were out of GF bread(yea out that’s why I could get French toast which was my first choice) *pics attached*
Ross' serves 24/7 breakfast and has an extensive gluten free menu from omelets, pancakes, French toast, and sausage. The food is all locally grown in Iowa. Portions are small so I ordered another side. Reasonably priced except for the Mimosa was expensive.
If I could give them no stars I would. I have Celiac Disease and I told them this when I was ordering and they served my order on a regular bun. I advised them of the cross contamination issues and that it had to be all new food and plate and the waitress said she understood. It only took a few minutes for my food to be ready and I was very concerned because it took 30 minutes the first time, but I was with my friends so I ate my food. BIG mistake, I got really sick. I will NEVER go back. They don't understand about cross contamination.
I ate at the restaurant in November 2016 and they stated that they had a gluten free options for me. To make the story short, two hours after eating there I got really sick. I later found out from a lady who just left was that they say they are gluten free but do not take the right steps to prevent cross contamination. I will never go back and I caution anyone that has Celiac Disease not to eat here.
I got 2 HUGE pancakes that weren't half bad.
I would never go back to this restaurant. The soup was cold, it was delivered with crackers even though I told the waitress many times that I needed GF food, and my hamburger was delivered on a regular bun. Terrible experience.