Rubio's

NOT CELIAC FRIENDLY - SAFETY ISSUES It's 11:10 of Saturday November 23, 2019. I just finished a long conversation with the customer service representative of Rubio's and they confirmed that they don't provide any gluten free finished dishes. Cross contamination can't be avoided caused the way they manage food and cook food. In particular: RICE is FRIED in the same FRIER of the battered fish. It is absolutely a dangerous process as it contaminate a food that is gluten free and ADD gluten to it.

Don't trust managers that will confirm you they will do the best do avoid cross contamination, it is beyond what really they can do.

NOT CELIAC FRIENDLY

Celiac friendly?

No

We came in and asked if they use a shared fryer for their chips and fries with anything wheat and they said it is shared. We then asked for the gf menu which most have and they couldn’t find it. The shift lead was then telling us everything is cooked with wheat like the chicken and even the rice saying the rice goes in the fryer too which doesn’t even make sense. They just wanted us to leave and wanted no liability. So we had to leave. Don’t waste your time.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Has a gluten friendly menu, didn’t know what celiac was but were super helpful when I explained and they were super patient for me, used tinfoil for the tortillas but we will see if I have a reaction

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have been coming here for years so asked for gluten free menu this time. The person at counter had no idea but the manager pulled out a printout of nutritional guide . It is also on Rubio’s website. I ordered the grilled salmon bowl w citrus rice and seemed fine.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

No GF menu anymore.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

This place should be closed because of the poor quality of food. They have a separate GF menu but as others have pointed out the safety aspect is not very clear. I had the cilantro lime bowl with chicken. I had stomach ache most of the night. I would say avoid this place. Not sure about other Rubios but the “fresh mahi mahi” tacos that my wife got were anything but fresh.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Poor