GF buns and pasta available. Have to go online for GF options (no menu) but many options to choose from. No issues
Not safe for Celiacs. Already a bad sign when the menu wasn't marked & the 4 of us had to huddle around a binder. Daughter got a burger on a GF bun, and has been on the toilet ever since. A non-Celiac at our table had a regular bun & it definitely had been grilled, so we're suspecting cross-contamination, perhaps the burgers & buns grilled in the same area. The waitress also told us the fries were safe, but they weren't in the binder so we didn't order them. I asked if they have a dedicated fryer & she said no.
I would rate this zero stars if I could. No, scratch that, -5 stars. If you are sensitive to gluten in any way, Do. Not. Go. Here. The food isn't even that good to start with, and I got glutened really bad. They aren't very knowledgeable, and the menu isn't marked, they just had a binder (usually a big red flag).
I had a Top Sirloin Steak with a baked potato and the salad bar without any reaction. On a separate occasion I had the Hickory Bourbon Chicken with the salad bar. Very good food. Separate GF menu in the restaurant and online.
Great gluten free menu online! I went on two separate occasions and I had no problems. The primavera pasta was one of the best I’ve had. They also have gluten free buns with their burgers. The fries share a frier but I did not get sick after eating them. Overall great place to go if you have to be GF
Ordered the smokehouse burger with gluten free bun and a side of broccoli instead of fries. My burger came to the table with onion rings on it (definitely NOT safe!). Had to send it back to be remade. They were thorough with making sure it was made correctly, but I didn’t get to eat until the rest of my table was already finished with their meals. Also, there are no safe gf desserts so I was left out of that course. Probably won’t come back here.
I ordered a chicken dish off their gluten free list and told them that I have celiac and must eat gluten free. I ordered over the phone and spoke directly with the manager. When I got home, the chicken had what I thought was cheese on it and was surprised because I didn’t remember the dish having cheese. Well, it wasn’t cheese, it was a sauce that contains gluten!!!!! Unfortunately, I had already eaten some of it before figuring it out. When I called the manager back he assured me that there system for protecting allergens is excellent, and then confirmed that the sauce they put on my chicken was glutenous! But maybe there won’t be too much wheat in it! Further evidence of their ‘excellent’ system; my side salad had croutons on it! That, at least, was obvious. DO NOT TRUST THEM. I AM FACING A MISERABLE DAY AHEAD.
Manager didn’t know anything about the allergy menu. Made us look up their allergy menu on our phones instead of telling us about what food they serve. They do have gluten free options and are great at most locations just not this one. Gluten free pasta and gluten free buns. My friend came with me and she had a egg and dairy allergy (anaphylactic reaction) and after many times telling them they still cooked food in butter and had to send it back. If you have Celiac disease or severe allergies I DO NOT RECOMMEND!
This was one of my go to restaurants. Staff was knowledgeable about gluten free & celiac. Sad to see this location has closed.
I mentioned my Celiac to my waitress with my order (we perused the GF options online before going), and the manager came out, asked about my needs, and personally assured me that everything would be prepped on separate equipment/utensils. Great experience. And lots of yummy options.
Our waitress was not very knowledgeable And had to ask others. The gluten free menu I was given was completely different than the online one. It seemed like they only had the more expensive items on the printed menus. So FYI they actually have more gluten free foods that are cheaper, and they have gluten free buns for the burgers too.
Oh dear. This was not a great experience. From a broken chair, to a dirty gf menu and a cold semi-congealed meal this was poor, poor, poor. Two stars because I wasn’t glutened but apart from that... Oh and am I the only one who gets annoyed when I ONLY get an allergy menu without a proper one to cross reference for meal description and prices?
I have several allergies. Their website allows you to put in your allergies & it will give you suggestions of what you can eat & how to order any modifications. The staff immediately asked what my allergies were & told me they've been trained & have a whole process to avoid cross contamination. I was so pleased to have a variety of choices, too! I would definitely recommend!
Would not return to location again. The waitress was unconcerned to my wife's allergies to gluten. The Cobb salad did not have half the item in that it was supposed to, I could have gotten a better burger at Hardee, the restaurant was dirty. Over maybe a 1 star on a good day.
They do have an online glutem free menu (no hard copies), and will cook your food on foil. No gluten free prep area though! Very little knowledge about celiac and cross contamination. Salad bar is not gluten free!! There is open bread, crotons, and pastas on the salad bar, everything is contaminated.
We just came home. My son had the gluten free pasta. The food was not great, and he already has diarrhea, stomach aches and heartburn.
NOT CELIAC SAFE We were happy with the gluten free choices. We had the GF deviled eggs as an appetizer, and then we both had Pasta primavera. We stressed from the start about cross contamination. Our waitress seemed very careful and already knew to let the kitchen know it was for Celiac. The food was all delicious. We are now back at our hotel for bed and my daughter is VERY SICK with her Celiac symptoms. We have always had Chick fil A when we come to Branson, but wanted to try something different. It’s going to be a miserable night, a miserable ride home, and a miserable first day of college on Monday. We should’ve known better than to try something new, especially so close to her first day of college. 😢
The food at this location was very good and I didn’t get sick from anything. The servers; however, were not knowledgeable and claimed not to know how food was processed through the kitchen, so they couldn’t promise that there was no cross-contamination. I have a nut allergy as well, and the waiter told me that allergies always cause issues for them. He then called the manager over and she agreed. This chain is generally good, but if you have a severe allergy please don’t go to this location.
The staff dismissed my request for a gluten free meal, and brought me a burger with a regular bun. When I mentioned the bun didn’t look gluten free, he took it back and just swapped the bun trying to give me the same burger that had already been on a standard bun. I had to damage the burger and send it back a second time to ensure I got one that wouldn’t make me sick. Of course, this leaves me wondering what they may have done to my food.
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