While they don't have GF buns or fries, there are plenty of main courses and side dishes. their GF menu was updated as of Oct 2014 so they seem to keep up with our needs.
0 stars. Ordered a gluten free chicken sandwich. Was brought out a roll that was NOT gluten free. My food was taken back and remade but I chose not to eat it as I was already feeling sick and disgusted with the place. What was worse was NO manager came over to apologize or take my dish off the bill. I had to find a manager and request he remove it.
They don't even deserve one star. They were horrible. First the waitress wasn't very nice about my son saying he has a severe gluten allergy (we find that's easier than the blank stares when we say celiac), told us they were very careful with keeping his food gf and told us exactly which items were supposedly gf and then he got violently ill. My guess is they have zero clue how to avoid cross contamination. DON'T GO IF YOU HAVE CELIAC!!
AMAZING GF MENU/ITEM REVAMP!!! I have Celiac Disease & get sick very easily! I LOVE their GF buns!!! They're AMAZING!!!! Best bun I've had since 2009 when I was diagnosed. They also have GF Pasta & use separate utensils, water, etc. The meat for a burger or sandwich is cooked on foil on the grill to reduce cross contamination as well. Service was great, food was great as always! And, the added bonus of a bun/bread I didn't have to supply by bringing myself made the experience this time that much better!!! We love Ruby Tues for the salad bar & the food is typically great, we go whenever possible & this revamp on their GF menu/items makes it that much better!!! Drew was our server, great guy as well!
Was a fairly good sized gluten free menu. But it's not written down, you have to look it up online OR try and find their very small Gluten Free indicators on the regular menu. The food was good. The waiter and manage were both quite knowledgeable. The food, I was told, was prepped for celiac disease so I felt confident in the safety of the meal. Tasty to the point that my non-gluten free hubby liked it. I will be back again...AFTER I look online first at the menu. ;-)
I really appreciate that they have GF buns available and that you can cross reference several allergens on the website (which I would recommend before going, especially if you have more restrictions than just gluten!) I've always had friendly service here and particularly love the variety on the garden bar. Minus one star because the staff don't generally seem to be knowledgeable about allergens and I wish the garden bar was clearly marked so I don't have to sit on my phone reading the website for ingredient info, BUT they do have free WiFi so that helps! Also, it's kid friendly and we've always enjoyed the food.
Their gf menu has a good variety of options. I was able to have a burger with a gf bun and it was great! Very knowledgeable staff. We will definitely be back there again!
Be VERY careful eating at this location. The server was very nice and reassuring about using separate utensils etc so we ordered gf pasta with butter for my 4 year old with celiac. The dish came served with visible bread crumbs on it (fell from another dish for our table the food runner was carrying?) They offered to remake it but I was too nervous to let her eat there after that. We ended up getting her soft serve frozen yogurt from the mall for lunch instead. :/
When asked for a gluten-free menu, the staff said they didn't have a printed gf menu or allergen list and that I would have to access it at their website, but I couldn't get a good wireless signal in their restaurant to check their website. The only suggestion they had was a gluten-free bun and gluten-free pasta. Ended up taking a chance on the salad dressing and told them to hold the butter and seasoning on the steak. In the future I will have to remember to check their website beforehand.
Used both their website allergen menu and the GF list in the restaurant. Manager came to table and was really helpful, since there wasn't a GF appetizer my celiac daughter could have she gave her the salad bar for free so my daughter could get a few safe snacks before her meal! Offered to make her a grilled chicken on a GF bun, but my daughter chose the GF pasta and said it was delicious. Manager came to check on us and make sure meal was prepared safely and well. Service was wonderful, friendly and helpful!
not very helpful didn't even have a GF menu had to look it up online!! The Easley one is 1848849089992929475xs better!! wouldn't go back here if it was the last place on earth to eat! The waitress was rude and got mine and my wife's food mixed up! I would give them negative stars if it was possible!
Had pasta primavera with shrimp (gluten free pasta). Out waitress, Jodie, was very helpful and made sure that everyone in the kitchen knew that I really needed to be gluten free and wasn't one of the people just being trendy. Awesome experience and good food!
I had a couple of questions about some of the items I thought were typically gf so the waitress brought the manager over to go over the menu with me. She was very patient and knowledgeable. The waitress and manager were kind and respectful, even apologizing because there weren't more choices for me. I highly recommend this location if you want to go out and feel somewhat normal again.
Gf bun, bread, pasta. GREAT FOOD. excellent waiters!
Very disappointed!! I ordered from the primavera pasta from the GF menu. When the server came back with the pasta I asked to make sure the pasta is gluten free, she wasn't sure so she went back to kitchen to ask. When she came back she said no that my pasta was a regular pasta because they ran out of the GF. How they will do something like that?? How you can trust the kitchen?? Not returning 🙁
Very careful, excellent gluten free pasta. A fabulous salad bar. Some dressings might not be gf, ask for gf menu.
Allergy friendly, yes!!! However, they fry with soy oil!!! He had a burger with great gf bread, but no fries or chips. Cost $120 for the 4 of us to have lunch!!! Extremely overpriced and very sad about the soy oil. Management did come to our table to verify allergies and was extremely helpful.
Wow!! What a great experience. I asked to speak to the manager and Laura was amazing. She assured me, once I identified that I was a very sensitive celiac, that the food was prepared in a separate area. I had a great meal and found the staff knowledgeable and very helpful. In fact the General Manager stopped by our table to check on my experience.
It's been a while since I ate at the Lakeland location. They brought my hamburger on a nice fluffy gluten bun. I had to compare it to my son's order to find out it was the wrong bun! When I asked the waitress if this was a GF bun, she said: I don't know.... yeah, it probably is. She was a real brat about it. My daughter got the manager who brought out a new order. I haven't been back. I have gone to other locations and they have been very good.
Very celiac friendly. When I told the server I must have gluten-free because of allergy, she said "Are you celiac?' She explained the care taken in the kitchen and I am impressed. This was our first time at a Ruby Tuesday and the food was good quality and well-prepared, not what we expected from a national chain restaurant. We definitely plan to dine at more Ruby Tuesdays.