Our go to place. They have separate clean utensils packed in individual plastic bins to use for Celiac/gluten free. The manager Joe is an expert on how your food should be prepared. We always feel safe eating there. Food is always fresh and excellent!! Really appreciate the care they take in preparing our food.
The smokey mountain chicken is my favorite with zucchini and spaghetti squash. Every time I've had their mashed potatoes they've been rather dry. The staff is helpful and knowledgable about the menu and allergies.
I had an excellent experience and felt very safe eating here. They have a whole binder with separate sections for every allergy. My order was flagged in the computer as an “allergy” and then brought out separately from the others in my party by the manager. This is something that happens rarely, even in GIG trained restaurants I’ve eaten at.
I have severe Gluten Sensitivity. While my meal was fantastic; smokey mountain chicken, baked potato, salad bar w tomato, cucumber, cheddar cheese, boiled egg, 1000 island dressing, and the service was impeccable even the manager stopped by TWICE at my table... After 30 minutes of eating I got sick at Target while shopping for groceries. I give them an A for effort but somehow there must have been cross-contamination going on. Have to give dining out up I'm afraid :(
I’ve eaten here 3 times. Each time I was never contaminated and the waitstaff provided me with a special menu and took special precautions. The ribs are outstanding! I’ll probably never cook my own (labor intensive) ribs, because what I can get here are so convenient. A+ highly recommended.
I really was pleased with my experience there. The manager actually brought me my dinner explaining the care they put into making sure my dish was safe. They have instituted best practices and they actually have completely separate utensils and use tin foil on the grill to prevent contamination. The manager was very friendly and I was sure to thank him for the attention. He also states that a gluten free order is clearly marked for the back and always brought separately to avoid mix ups. (I also have to point out that this was just from me telling the waitress that I had to eat gluten free and would be ordering from the gf options. ) The only downside I can say is the gluten free options are only on the internet. They note gluten free buns and pasta on the physical menu but that’s it. I will return!
We have visited many times for burgers with a gluten free bun accompanied by mashed potatoes. They have even allowed us to get either adult portion or the kids minis (and cut the gf bun in half to make it work) Staff are attentive to my daughter's celiac and always happy to accommodate our requests.
The water person was very helpful. The gluten free menu is online. However, she let me know that her manager and the chef would be informed of our sensitivity and allergies (we have both) and that the ingredients would be checked again. She even came back out to inform me of all ingredients. We ate New York strip, broccoli, and baked potato. Also, baby back ribs. We are very satisfied with the quality of service and the meals. No reactions!! I will be back!!
Very knowledgeable staff! Fryer is not celiac friendly as everything is fried in all of their fryers. Daughter said the GF bun is pretty good. She really loved the salad bar. This was our first time coming since she’s been GF. We will be back so she can try some other items.
Ask the hostess for GF menu and it is extensive. Most of salad bar and dressings are GF. Had a very good chicken with honey bourbon sauce and grilled Brussels sprouts. Excellent and friendly service.
Ordered a gluten free prime burger. Got REALLY sick 🤢
I honestly have to brag about how amazing this Ruby Tuesday’s is. I have never gotten sick and they choose to take gluten-free very seriously. I’ve had the manager come out and talk to me several times to make sure my meal was safe i eat at least once a week here !
Absolutely no options other than salad with no dressing (other than oil). They can do a burger but said they do not clean the grill so can not guarantee no cross contamination issues.
While the staff was extremely kind and tried to be knowledgeable I ended up with cross contamination and ill. Be vigilant.
0 stars. Ordered a gluten free chicken sandwich. Was brought out a roll that was NOT gluten free. My food was taken back and remade but I chose not to eat it as I was already feeling sick and disgusted with the place. What was worse was NO manager came over to apologize or take my dish off the bill. I had to find a manager and request he remove it.
They don't even deserve one star. They were horrible. First the waitress wasn't very nice about my son saying he has a severe gluten allergy (we find that's easier than the blank stares when we say celiac), told us they were very careful with keeping his food gf and told us exactly which items were supposedly gf and then he got violently ill. My guess is they have zero clue how to avoid cross contamination. DON'T GO IF YOU HAVE CELIAC!!
AMAZING GF MENU/ITEM REVAMP!!! I have Celiac Disease & get sick very easily! I LOVE their GF buns!!! They're AMAZING!!!! Best bun I've had since 2009 when I was diagnosed. They also have GF Pasta & use separate utensils, water, etc. The meat for a burger or sandwich is cooked on foil on the grill to reduce cross contamination as well. Service was great, food was great as always! And, the added bonus of a bun/bread I didn't have to supply by bringing myself made the experience this time that much better!!! We love Ruby Tues for the salad bar & the food is typically great, we go whenever possible & this revamp on their GF menu/items makes it that much better!!! Drew was our server, great guy as well!
Was a fairly good sized gluten free menu. But it's not written down, you have to look it up online OR try and find their very small Gluten Free indicators on the regular menu. The food was good. The waiter and manage were both quite knowledgeable. The food, I was told, was prepped for celiac disease so I felt confident in the safety of the meal. Tasty to the point that my non-gluten free hubby liked it. I will be back again...AFTER I look online first at the menu. ;-)
I really appreciate that they have GF buns available and that you can cross reference several allergens on the website (which I would recommend before going, especially if you have more restrictions than just gluten!) I've always had friendly service here and particularly love the variety on the garden bar. Minus one star because the staff don't generally seem to be knowledgeable about allergens and I wish the garden bar was clearly marked so I don't have to sit on my phone reading the website for ingredient info, BUT they do have free WiFi so that helps! Also, it's kid friendly and we've always enjoyed the food.
Their gf menu has a good variety of options. I was able to have a burger with a gf bun and it was great! Very knowledgeable staff. We will definitely be back there again!
Be VERY careful eating at this location. The server was very nice and reassuring about using separate utensils etc so we ordered gf pasta with butter for my 4 year old with celiac. The dish came served with visible bread crumbs on it (fell from another dish for our table the food runner was carrying?) They offered to remake it but I was too nervous to let her eat there after that. We ended up getting her soft serve frozen yogurt from the mall for lunch instead. :/
When asked for a gluten-free menu, the staff said they didn't have a printed gf menu or allergen list and that I would have to access it at their website, but I couldn't get a good wireless signal in their restaurant to check their website. The only suggestion they had was a gluten-free bun and gluten-free pasta. Ended up taking a chance on the salad dressing and told them to hold the butter and seasoning on the steak. In the future I will have to remember to check their website beforehand.
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