I wish I could give no stars! DO NOT EAT HERE IF YOU HAVE FOOD ALLERGIES! Waitress was unknowledgable and Food was terrible! I am a frueqenter of the Gastonia NC restaurant (which is amazing def recommend if you're in the area) and I am on a first name basis with the manager there. First off I have food allergies. I let the server know while ordering. I ordered a gluten free burger with a loaded baked potato. My husband ordered a triple cheddar bacon cheeseburger and the bacon mac and cheese. Here is the order things happened in we waited for an hour for my food. My bun was frozen my potato was so cold that the butter wasn't even melted at all it was also frozen solid I ordered mustard on my burger then was informed (after taking a bite) that the mustard had yellow dye in it which I am allergic to so they had to take my burger away (which I was gonna eat regardless because I have low blood sugar and at this point my sugar was dropping) and make a fresh one then my husband got his food and realized that he didn't get anything but a bun with a burger patty! He made her take that back. she then came back with a burger with cheese on the patty and a few strips of bacon on top of that and the cheese was not cheddar! At this point we are both frustrated so we ask for the manager. She then comes over with the mustard canister and asked if we had a question about the mustard which she then informed me DIDNT have yellow dye at all so I could have kept my burger!! We explained what had happened that my husband's burger was wrong my potato was almost Icey bun was literally frozen and I'm starving. She gets them to make our food all over again which we have to wait another hour for!! By this point I feel sick to my stomach and like I'm going to pass out. They finally Bring our food our again and my husband's food is finally right. My food in the other hand was still messed up but at this point I didn't care. I asked for a medium burger it was literally burnt (see pictures). I have a hard time chewing and I literally had to pick huge pirces of Grissel out of my burger while chewing on it to be able to eat the burger also my potato was cold again. I would recommend never ever going here. The only good thing about this meal was that we didn't have to pay for it.
Very careful, excellent gluten free pasta. A fabulous salad bar. Some dressings might not be gf, ask for gf menu.
Allergy friendly, yes!!! However, they fry with soy oil!!! He had a burger with great gf bread, but no fries or chips. Cost $120 for the 4 of us to have lunch!!! Extremely overpriced and very sad about the soy oil. Management did come to our table to verify allergies and was extremely helpful.
Good gluten free buns and can have baked potatoes
Wow!! What a great experience. I asked to speak to the manager and Laura was amazing. She assured me, once I identified that I was a very sensitive celiac, that the food was prepared in a separate area. I had a great meal and found the staff knowledgeable and very helpful. In fact the General Manager stopped by our table to check on my experience.
It's been a while since I ate at the Lakeland location. They brought my hamburger on a nice fluffy gluten bun. I had to compare it to my son's order to find out it was the wrong bun! When I asked the waitress if this was a GF bun, she said: I don't know.... yeah, it probably is. She was a real brat about it. My daughter got the manager who brought out a new order. I haven't been back. I have gone to other locations and they have been very good.
Very celiac friendly. When I told the server I must have gluten-free because of allergy, she said "Are you celiac?' She explained the care taken in the kitchen and I am impressed. This was our first time at a Ruby Tuesday and the food was good quality and well-prepared, not what we expected from a national chain restaurant. We definitely plan to dine at more Ruby Tuesdays.
Daughter has CD, we were given a GF menu for her. She ordered the grilled shrimp with mashed potatoes and steamed broccoli. The manager came and spoke with us to explain how they keep everything separated in the kitchen. She enjoyed her meal and did not get sick afterwards. We have ordered the identical meal two more times to go, and it has been great! Finally, a place the whole family can find something to eat!
Can I give no stars? I had a business trip and called a day ahead to make sure they were knowledgeable, and they sounded sure. I go to get my order to go and the cook actually asked me what gluten is.. he asked if gluten was a cheese or if it was in bacon. I turned around and walked out. Furious.
This is my go-to place. I have been to this location and several others (Bedford, VA and other states) and I have always had excellent service, very caring servers, and have never gotten sick. (I am very sensitive.) They go to a lot of care to prepare your meal safely. They have a list of gluten free items in a notebook and it is online as well.
They have an easy-to-use website that walks you through all the gluten-free menu items (and other allergens as well). They also have gluten-free pastas and hamburger buns. Our server was wonderful. I had the Fresco Chicken with asparagus & broccoli for the sides, and it was all delicious!
They have a gluten free menu but you have to look it up online they do not have it in the restaurant. They put fries on my sons plate which are not gluten free so we had to send it back. Other than that the food was good and my son had no reaction.
GF menu was good before, but they now also offer GF pasta and buns, pasta was good
Waitress was very accommodating when we asked for the gluten free menu & had a lot of knowledge about it. Quite a few dishes to choose from on the menu, but not a huge selection. I had steak, mashed potatoes and green beans and my husband had a burger on the GF bun and a baked potato, both tasted delicious! Will definitely go again
Salad bar was why I would go there. Now the salad bar has changed and it's not very good. I would not say they are celiac friendly.
I ordered a steak with shrimp skewers and sides of broccoli and zucchini. The food was delicious and I felt really safe when the waiter assured me that they take food allergies very seriously, cleaning surfaces and using fresh tongs, etc. to handle the food. I didn't feel the need to explain at length because he immediately "got it" when I said Celiacs.
Worst meal ever made me so sick after I was doubled over in pain crying from the "gluten free" meal....
waitress was knowledgeable. dinner was good
lots of choices. well cooked.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
11 am - 10 pm