Very kind and helpful staff at the counter and kind creme and the other ice creams, as well as the gluten free hot pretzels and the gluten free pecan buns are great. However— almost everything listed on the menu as “GF” is either cooked on the same grill or surface as gluten containing items, or it’s fried in the same fryer. I’ve been gluten free and in remission for about twelve years so I occasionally risk the fryer, but this place is NOT celiac friendly. We also unfortunately had an incredibly rude waiter this weekend who made my recently gluten free friend celiac feel like she was a problem. He was irritated that he was asked to make suggestions of what she could truly safely eat (which he either couldn’t or wouldn’t do). He then promised to make sure she got the correct plate and that special care would be taken with her order... and it came out COVERED in the ingredients he had said would be left off to make it safe. It’s really, really irresponsible to label so many things “GF” when, in reality, there’s not just a “chance of cross contamination”, but constant contact with gluten. So many folks need all the help they can get to feel better and as “normal” as possible when first navigating a life with celiac. It’s also cruel to treat someone who needs help (and is being very polite and apologetic) like a weirdo or a problem when many of us already innately feel like that when eating out. I’m sad and disappointed in Sage.
I'm so upset that it says dedicated frier on this listing. I was glutanized last week after eating at SAGE and after talking to the manager ( who was beyond friendly and helpful) she said she didn't understand why this APP says they have a dedicated kitchen and frier, because they do not. They are vigilant and try their best, but they don't claim to be dedicated GF. Stupid me for reading on here and not questioning them at SAGE. I'm now recovering from my stupidity. If you're celiac, be careful and clear and DONT eat the fried food. I feel bad giving them a low mark because they are really friendly and they tried, but for celiacs, it's not a safe place. Gluten sensitive maybe.
This is my go-to on the West side! I have Celiac and I have TONS of choices here. It's so enjoyable to order with confidence and not feel limited. Even dessert and breakfast. And fried stuff. It's also delicious, even if you're not vegan. Highly recommend.