Salt & Straw

3 recent ratings
$ • Ice Cream Shop
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Ice Cream
Safety Rating
3 ratings

As rated by the community

8949 Santa Monica Blvd
West Hollywood, CA 90069
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


Not safe for celiac. Felt sick after ordering gluten free flavors and discussing with staff sensitivity

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Finally tried this place after much hype from my students over the years. I must say I wasn’t overly impressed. It was good though not great. I appreciated the vegan options (better than most) and their precautions to prepare my ice cream separately since I must be gluten free. They were also knowledgeable about which flavors were GF without having to check or look it up. Good place although not the best in LA area.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 10 months ago read full review

Celiac

Overall Rating

Review


At both this location and the one on Abbot-Kinney in Venice they are extremely diligent. They use fresh scoops and a new container from the back, even for a simple taste. Totally worth the wait, cost, calories & hype!!

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Vegan Friendly

Photos


Gluten-Free at Salt & Straw
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More Reviews


Celiac

Overall Rating

Review


Staff showed me list of allergins and when i said had celiac opened a fresh pint for me to avoid cross contamination. Unique yummy ice cream flavors

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


The icecream was phenomenal and the staff was even better. They asked us when we came IN if any of us had dietary needs. There was a menu with all of the flavors and next to it it had the allergy list. They were so understanding and got the icecream and sample icecream from the back. As a person with celiac, I felt very comfortable being there.

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Celiac

Overall Rating

Review


They really go above and beyond here! As soon as I mentioned a gluten allergy the worker went through every ice cream with me and didn’t even hesitate to go to the back and scoop from a fresh pint.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


My experience was amazing! I have to be dairy free, soy free as well as celiac. They don't have the GF flavors listed, but I asked and they had a list of GF flavors. The server washed her hands, changed her gloves and got a new cartoon and scope to scope from. They don't have GF cones, but the ice cream was so delicious, it didn't matter. Their vegan ice creams are a coconut base. Enjoyed and didn't get sick!!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Went here twice during our week at Disney and each time the employees were very kind and patient. Both times got vanilla and the lavender honey in a cup which they scooped from the back. Didn’t get sick either time and the ice cream is delicious

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Super cute place with a lot of options. The only gluten free option was out therefore I went out of the store empty-handed. The person helping me seem very knowledgeable willing to go in the back to get a scoop with awareness of allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info