75% of 4 votes say it's celiac friendly
586 Hayes St
San Francisco, CA 94102

Top Reviews


Celiac

Overall Rating

Review


I felt very confident eating there. One of the women working has Celiacs and she was very helpful and friendly. I told them I had Celiacs and they used a fresh scooper and scooped out of a fresh pint.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


The staff was well informed and accommodating. I chose my ice cream flavor, they confirmed it was GF, and since I told them I have celiac they opened a new pint and brought out a new scoop to prevent cross contamination. They also informed me that machines are washed between flavors during production.

Update: finally decided to test with my Nima sensor and two of the three flavors (I bought pints) tested positive for gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Watch out for cross contamination as the scoopers are left in the same water for all ice creams.

I told them I had a gluten allergy so they used a fresh scooper and scooped out of a fresh pint for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good with other allergies
Updated 8 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Dessert
  • Ice Cream

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Late Night
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Review


Ask the staff about which flavors are gluten free, they are knowledgeable and really nice! They will go in the back and scoop you ice cream from a new bin, so there's no cross contamination. Definitely Celiac's friendly! Many of the rotating flavors aren't gluten free, but enough of the core flavors are, so there's enough options.

Celiac friendly?

Yes

Updated 2 years ago read full review

Reviews of this Chain

Overall Rating

Review


This was a great experience all around. Friendly staff, interesting flavors, great ice cream. I got the double vanilla (risk free choice) and some sort of vegan mint chocolate chip. I am not vegan, and it was good.

The staff apologized for having to scoop our ice cream from the back. There are waffle cones everywhere, so that was no problem with us. We stepped aside, and they brought our ice cream out to us safe from cross contamination. Great job.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They were so kind! They let me know all Flavors that are gluten free. They changed scoop, gloves and went to back for new buckets to prevent cross contamination. They came back out a little later than the rest of our non-Gf order, due to precautions. The employees smiled and were very understanding and accommodating.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
Celiac

Overall Rating

Review


Staff are very knowledgeable and proactively ask about allergies and cross contamination. Allergen information is easily available, and if you indicate that cross contamination is an issue, they scoop your ice cream from special containers in the back.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


They have a lot of gluten free flavors, they were very friendly and helpful

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good vegan options
Celiac

Overall Rating

Review


Staff seemed to lack confidence in what was GF and cross contamination risk, but they were nice and got the manager. I felt comfortable because I’ve eaten at numerous locations without an issue.

Update: finally decided to test with my Nima sensor and two of the three flavors (I bought pints) tested positive for gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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