Salt & Straw

4 recent ratings
$ • Ice Cream Shop
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Ice Cream
75% of 4 votes say it's celiac friendly
586 Hayes St
San Francisco, CA 94102

Most Recent Reviews


Wheat Allergy

Overall Rating

Review


What a cute and fun place! The one worker not only asked another about the GFDF ice cream options (that were clearly listed) but he also went over and got the ingredients list to make SURE my daughter could have it! They are absolutely mindful and helpful when it comes to eating there w allergies. My daughter LOVED the Mint Chip! No reaction!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Celiac

Overall Rating

Review


I felt very confident eating there. One of the women working has Celiacs and she was very helpful and friendly. I told them I had Celiacs and they used a fresh scooper and scooped out of a fresh pint.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The staff was well informed and accommodating. I chose my ice cream flavor, they confirmed it was GF, and since I told them I have celiac they opened a new pint and brought out a new scoop to prevent cross contamination. They also informed me that machines are washed between flavors during production.

Update: finally decided to test with my Nima sensor and two of the three flavors (I bought pints) tested positive for gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Vegan Friendly

Photos


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More Reviews


Celiac

Overall Rating

Review


Watch out for cross contamination as the scoopers are left in the same water for all ice creams.

I told them I had a gluten allergy so they used a fresh scooper and scooped out of a fresh pint for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good with other allergies
Updated 2 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Ask the staff about which flavors are gluten free, they are knowledgeable and really nice! They will go in the back and scoop you ice cream from a new bin, so there's no cross contamination. Definitely Celiac's friendly! Many of the rotating flavors aren't gluten free, but enough of the core flavors are, so there's enough options.

Celiac friendly?

Yes

Updated 3 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


They opened a pint just for me to make sure I was safe. They also washed their hands, new gloves, and entirely new spoons used to scoop it

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


At both this location and the one on Abbot-Kinney in Venice they are extremely diligent. They use fresh scoops and a new container from the back, even for a simple taste. Totally worth the wait, cost, calories & hype!!

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Ordered 2 of the limited edition Harvest Festival Series seasonal flavors and the taste was yummy! It wasn't so sweet at all.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


So many gluten-free options! The servers had lists posted by each freezer so they could advise me as to which flavors were safe. My only tiny complaint was that they used the same spoons for all the flavors. But, they did sit in water between flavors. I'm sure they would have used a new spoon had I asked. No ill effects for me, except for some discomfort as a result of eating 2-1/2 big scoops of ice cream! 😉

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating

Overall Rating

Review


They can get you GF ice cream with no cross contamination!!! They have a separate area for allergen ice cream :)

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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