Salt & Straw

5 recent ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Popular gluten-free menu items: Dessert, Ice Cream
Safety Rating
5 ratings

As rated by the community

838 NW 23rd Ave
Portland, OR 97210

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Amazing IceCream! They have lots of unique flavors and they know which are safe and not safe for celiac disease. Probably the most impressive thing was since the tubs have cross contamination, the server opened small pints even just so I could try a flavor. I felt so safe and loved the ice cream

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 days ago read full review

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Updated 4 months ago read full review

Celiac

Overall Rating

Review


My experience was amazing! I have to be dairy free, soy free as well as celiac. They don't have the GF flavors listed, but I asked and they had a list of GF flavors. The server washed her hands, changed her gloves and got a new cartoon and scope to scope from. They don't have GF cones, but the ice cream was so delicious, it didn't matter. Their vegan ice creams are a coconut base. Enjoyed and didn't get sick!!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 5 months ago read full review

Collections
In 1 Public Collection

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

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More Reviews


Celiac

Overall Rating

Review


I got a peanut butter brittle flavor— so good!

This place was so lovely!!! They got it immediately, let me try three (3!) flavors (they offered even after I was like “no that’s so much trouble”) from new pints, and then scooped mine in the back from the new pint. They were so understanding. After a tough week on a work trip and feeling left out a lot, this was such a lovely and affirming experience. And there vegan flavors (coconut base) are so so good; perfect for us celiac babes who have become lactose intolerant as well. Only a few flavors had gluten, so there are plenty of options. I will be returning here every time I’m in Portland.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good vegan options
Updated 1 year ago read full review

Celiac

Overall Rating

Review


They opened a pint just for me to make sure I was safe. They also washed their hands, new gloves, and entirely new spoons used to scoop it

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Asymptomatic Celiac

Overall Rating

Review


They ask everyone about dietary needs and if you say gluten they will ask if cross contamination is a concern. If you say yes, then they will go to the back and scoop out of an contaminated carton. The guy who scooped my ice cream asked all of these questions unprompted and got me some contaminated ice cream with a smile on his face. He even thanked me for my patience. Wow! So nice to not feel like a burden!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Salt & Straw has such unique ice cream flavors and most of them are gluten free. The staff can scoop your ice cream from unopened containers in the back to avoid cross contamination. You can get samples from the back as well.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Great experience- the staff is very knowledgable and they go out of their way to avoid cross contamination, serving from new pints instead of the communal (and cone crust filled) tubs. Most of their flavors were GF

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Wonderful flavors and excellent GF service. The server retrieved new pints of the flavors we wanted to taste to ensure no cross contamination.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Worth the wait, time, and money! It's worth trying, excellent find. I didn't have to wait that long in line. Ice cream was out of this world delicious! You will not be disappointed if you try it!! There were several GF options, just couldn't have waffle cone but with ice cream that good you don't need a cone. 5 Stars!!

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Really fun and interesting flavors! be prepared for long lines, but it's worth it. staff were knowledgeable about cross contamination, and I had no issues.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


The people working here are super helpful. They will scoop your ice cream in the back to avoid cross contamination. Even the samples can be scooped in the back. Only downside is the long line.

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Overall Rating

Review


Loved our experience at Salt & Straw. staff knew exactly what was gluten free and asked if we were concerned about cross contamination. When we mentioned we were she told us she would change her gloves and grab a scoop from a fresh quart in the back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


To avoid cross contamination, they will take a fresh pint from the freezer and scoop in the back.

Other


Other Characteristics
  • Good for dairy-free
Gluten Intolerant

Overall Rating

Review


This ice cream shop had 4 gluten free flavors! Three of those flavors are also vegan! I had peanut butter brittle caramel ice cream and it was DELICIOUS! The staff is very knowledgeable about gluten as well.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Horrible!! Told them I have celiac/gluten allergy and was told by server that he will “allergy scoop” from the back. Ordered 2 flavors and was given one correct flavor and one incorrect flavor, which was chocolate brownie fudge… I went in an told the server who apologized, offered to recoup, which I declined obviously, and gave me a coupon for a free scoop “next time”. Don’t recommend. The flavor I did try before I noticed was delicious though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Menu isn’t labeled but they have one if you ask. There is a standard one and a smaller one with the seasonal flavors. There were quite a few options. The my asked me if cross contact is an issue and then went in the back to get a new tub and new scooper, all without me asking. Surprised by how they took it upon themselves and made everything seamless.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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