Salt & Straw

3 recent ratings
$ • Ice Cream Shop
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Ice Cream
Safety Rating
3 ratings

As rated by the community

838 NW 23rd Ave
Portland, OR 97210
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


I got a peanut butter brittle flavor— so good!

This place was so lovely!!! They got it immediately, let me try three (3!) flavors (they offered even after I was like “no that’s so much trouble”) from new pints, and then scooped mine in the back from the new pint. They were so understanding. After a tough week on a work trip and feeling left out a lot, this was such a lovely and affirming experience. And there vegan flavors (coconut base) are so so good; perfect for us celiac babes who have become lactose intolerant as well. Only a few flavors had gluten, so there are plenty of options. I will be returning here every time I’m in Portland.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good vegan options
Updated 3 months ago read full review

Celiac

Overall Rating

Review


They opened a pint just for me to make sure I was safe. They also washed their hands, new gloves, and entirely new spoons used to scoop it

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

Asymptomatic Celiac

Overall Rating

Review


They ask everyone about dietary needs and if you say gluten they will ask if cross contamination is a concern. If you say yes, then they will go to the back and scoop out of an contaminated carton. The guy who scooped my ice cream asked all of these questions unprompted and got me some contaminated ice cream with a smile on his face. He even thanked me for my patience. Wow! So nice to not feel like a burden!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Vegan Friendly

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


Salt & Straw has such unique ice cream flavors and most of them are gluten free. The staff can scoop your ice cream from unopened containers in the back to avoid cross contamination. You can get samples from the back as well.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Great experience- the staff is very knowledgable and they go out of their way to avoid cross contamination, serving from new pints instead of the communal (and cone crust filled) tubs. Most of their flavors were GF

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Wonderful flavors and excellent GF service. The server retrieved new pints of the flavors we wanted to taste to ensure no cross contamination.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Worth the wait, time, and money! It's worth trying, excellent find. I didn't have to wait that long in line. Ice cream was out of this world delicious! You will not be disappointed if you try it!! There were several GF options, just couldn't have waffle cone but with ice cream that good you don't need a cone. 5 Stars!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Really fun and interesting flavors! be prepared for long lines, but it's worth it. staff were knowledgeable about cross contamination, and I had no issues.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


The people working here are super helpful. They will scoop your ice cream in the back to avoid cross contamination. Even the samples can be scooped in the back. Only downside is the long line.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I had such a good experience here!! The staff washed hands, used clean scoops, and opened new pints for me to sample ice cream with, and then to fill my cup of ice cream. Super knowledgeable about GF (including cross contamination) and the ice cream was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They have their allergens listed on their website for each flavor! I told them I had a gluten allergy and she went to get a fresh scoop from the back to prevent cross contamination!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


I was able to look online ahead of time to see ingredient lists. I confirmed with the server inside that the flavor I wanted was gluten free, he was pretty informative and knew the product. He did scoop from same tub as everyone else's ice cream.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Hashimoto's

Overall Rating

Review


Gf not labeled on the menu, however the employees who hand out samples have a guide right on top of each item to let you know. I have also found looking online is a easy way to see.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Salt & Straw takes allergens pretty seriously, this was yet another successful experience at one of their locations. Long line but it moved quickly.

Upon ordering simply mentioned celiac/gluten 'allergy' - I knew what I wanted was GF before I arrived, half honey lavender half strawberry honey balsamic with black pepper. My sever wanted to double check anyway on his allergen list which I appreciated. He asked if he could make the rest of my parties ice cream then would do mine in the back from unopened containers/clean scoop. It took quite some time so I have faith their implemented allergen procedures were followed. Ice cream was excellent, especially the strawberry my favorite! Many GF options available!

So many ice cream places will not accommodate me on getting ice cream from clean containers in the back so I really appreciate Salt & Straw making this easy at any location. Training goes a long way and it shows!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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