Salt & Straw

6 recent ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Popular gluten-free menu items: Ice Cream, Dessert
Safety Rating
6 ratings

As rated by the community

838 NW 23rd Ave
Portland, OR 97210

Most Recent Reviews


Symptomatic Celiac
4 days ago

The ice cream was delicious. The scooper knew what was gluten free and what was not. None of the seasonal flavors were gluten free, but many on the regular rotation were.

Safety
Taste
Variety
GF Menu Items
  • — Ice Cream
Symptomatic Celiac
2 months ago

Amazing IceCream! They have lots of unique flavors and they know which are safe and not safe for celiac disease. Probably the most impressive thing was since the tubs have cross contamination, the server opened small pints even just so I could try a flavor. I felt so safe and loved the ice cream

Safety
Taste
Variety
GF Menu Items
  • — Ice Cream, Dessert
6 months ago
Safety

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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More Reviews


Celiac
7 months ago

My experience was amazing! I have to be dairy free, soy free as well as celiac. They don't have the GF flavors listed, but I asked and they had a list of GF flavors. The server washed her hands, changed her gloves and got a new cartoon and scope to scope from. They don't have GF cones, but the ice cream was so delicious, it didn't matter. Their vegan ice creams are a coconut base. Enjoyed and didn't get sick!!!!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Other
  • — Good for dairy-free
Celiac
1 year ago

I got a peanut butter brittle flavor— so good!

This place was so lovely!!! They got it immediately, let me try three (3!) flavors (they offered even after I was like “no that’s so much trouble”) from new pints, and then scooped mine in the back from the new pint. They were so understanding. After a tough week on a work trip and feeling left out a lot, this was such a lovely and affirming experience. And there vegan flavors (coconut base) are so so good; perfect for us celiac babes who have become lactose intolerant as well. Only a few flavors had gluten, so there are plenty of options. I will be returning here every time I’m in Portland.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Good for dairy-free
  • — Vegan options
Celiac
1 year ago

They opened a pint just for me to make sure I was safe. They also washed their hands, new gloves, and entirely new spoons used to scoop it

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Other dedicated equipment
  • — Staff accommodates
  • — Knowledgeable staff
Asymptomatic Celiac
3 years ago

They ask everyone about dietary needs and if you say gluten they will ask if cross contamination is a concern. If you say yes, then they will go to the back and scoop out of an contaminated carton. The guy who scooped my ice cream asked all of these questions unprompted and got me some contaminated ice cream with a smile on his face. He even thanked me for my patience. Wow! So nice to not feel like a burden!!

Safety
Taste
Variety
Symptomatic Celiac
5 years ago

Salt & Straw has such unique ice cream flavors and most of them are gluten free. The staff can scoop your ice cream from unopened containers in the back to avoid cross contamination. You can get samples from the back as well.

Safety
Celiac
6 years ago

Great experience- the staff is very knowledgable and they go out of their way to avoid cross contamination, serving from new pints instead of the communal (and cone crust filled) tubs. Most of their flavors were GF

Safety
Celiac
6 years ago

Wonderful flavors and excellent GF service. The server retrieved new pints of the flavors we wanted to taste to ensure no cross contamination.

Safety
Celiac
7 years ago

Worth the wait, time, and money! It's worth trying, excellent find. I didn't have to wait that long in line. Ice cream was out of this world delicious! You will not be disappointed if you try it!! There were several GF options, just couldn't have waffle cone but with ice cream that good you don't need a cone. 5 Stars!!

Safety
Celiac
7 years ago

Really fun and interesting flavors! be prepared for long lines, but it's worth it. staff were knowledgeable about cross contamination, and I had no issues.

Safety
Celiac
7 years ago

The people working here are super helpful. They will scoop your ice cream in the back to avoid cross contamination. Even the samples can be scooped in the back. Only downside is the long line.

Safety

Reviews of this Chain

Symptomatic Celiac
3 days ago

Super yummy ice cream! Scan the QR code for their gf menu. They have a few good options

Safety
Taste
Variety
GF Menu Items
  • — Ice Cream, Dessert
1 month ago

They have a wide variety of gluten free flavors. You can easily find them listed on their webpage, along with dairy free options. I let them know that I had an allergy, so they cleaned off a section in the corner away from everything, changed their gloves, and scooped from a new container. I also asked them to get a container and spoon from the back, as the others are placed right by the cones.

Safety
Taste
Variety
GF Menu Items
  • — Ice Cream
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
Other
  • — Good for dairy-free
1 month ago

Amazing flavours and well trained staff. Explain that you need an ‘allergen scoop’. They have a list of which flavours are gluten free. They will get a clean scoop from the back and use a new tub of ice cream.

Safety
Taste
Variety
GF Menu Items
  • — Ice Cream
Wheat Allergy
1 month ago

The employee was super knowledgable and offered an “allergy scoop” since the ice cream in the front risked cross contamination. Love the precautions they took without me asking!

Safety
Taste
Variety
3 months ago

Loved our experience at Salt & Straw. staff knew exactly what was gluten free and asked if we were concerned about cross contamination. When we mentioned we were she told us she would change her gloves and grab a scoop from a fresh quart in the back.

Safety
Taste
Variety
GF Menu Items
  • — Ice Cream

More Info