Our sever/manager/kitchen staff was amazing at handling our food. I informed our sever that I have celiacs and he went to the manger/kitchen staff and informed them. An assistant manager came to our table and informed us that the general manager was over seeing our food in the kitchen. He said the serves go through training on allergies but the management gets a more extensive training and they have different colored utensils for cooking the different foods. Also the tequila is added in later with the frozen margaritas so we can add a 100% agave tequila and have it!
The staff was unnecessarily rude. We decided not to eat here. Walked to Palio's down the road.
Wonderful service. Great food. The do have fries on the gluten free menu, but I was informed with being handed the gluten free menu that the fries were made in a shared batter. I will definitely go back.
First off, they list fries on the gf menu except they are fried in shared oil. No where is this mentioned on the gf menu. When I asked the waiter, he said they were fine. When I pressed him to check with the kitchen, he came back and said they were not gf. Secondly, I ordered a gf Caesar salad and found crouton crumbs (not actual croutons but crumbs as if someone had just picked the croutons off). Afterward, I spoke with the manager who seemed concerned but did not do much restore my confidence in visiting again anytime in the near future.
the staff were knowledgeable and helpful about gluten concerns, they have a decent sized GF menu, I asked and was informed that the fryer is not not dedicated. my experience was great and I intend to return.
Great GF menu and delicious food! My husband and I eat here quite a bit. The servers don't always seem to be super knowledgable so sometimes I have to clue them in. I have started to specifically ask for NO onion straws on my plate because twice I was served a steak with onion straws (comes with the meal) even though I made them write GF on their ticket. They were always very quick to fix the mistake and cooked me a completely different steak both times. Oh and their grilled shrimp is incredible!!
We ate here for a late lunch. I am highly sensitive to gluten and did not get glutened! Food was good and staff was friendly and knowledgeable and went out of their way to assure food was gluten free. Also served warm gluten free bread with meal! Highly recommended.
I was invited to this restaurant to celebrate with some friends. Before going I called the restaurant to inquire whether they offer gluten free options. They have a gluten sensitive menu. I was a little scared but went anyway. I was provided with the menu and proceeded to order from it. I ordered the grilled salmon, rice, and potato soup. The waiter quickly returned and informed me that the chef was concerned about the soup as he felt there were a few ingredients he thot might have gluten. I then ordered a dinner salad. The waiter checked on the dressings to ensure they were safe for me to consume. I am happy to report that the food was so very tasty, and I had no issues whatsoever. While this place is a little pricey, if you're looking for somewhere special to celebrate, this is it!
I've eaten here twice and haven't gotten sick. Waiter offered GF bread which is a Udi's hamburger bun and didn't charge me for it. They went out of their way to make sure the food was right!
this place is really bad. the reason is they will put things on the gf menu that are not. the shrimp with bacon are deep fried in shared oil. they won't tell you this anywhere on the menu either. there is no "shared oil" disclaimer. gf fries in a supposedly dedicated frier consistently arrive with onion ring bits in it. if you are serious about gluten avoid this place, they will smile and lie while poisoning you. I had a manager argue with me about a menu item that corp verified I was correct.he was going to poison me.
I'm gluten free and came here because 1) the have a nice GF menu and 2) it was right next door to my hotel. Food was great! They only thing I wasn't totally thrilled about was the service. I sat at a table in the bar and it took a good 5-7 minutes for someone to come greet me and ask me what I wanted to drink. Service was very slow, it took my food a long time to come out. Once I was one I sat there another 10 minutes before I got my check. Again, the food is really good, just make sure you have plenty of time.
Saltgrass always takes special care to avoid cross-contamination. My wife has never had a negative reaction at any Saltgrass Steakhouse.
I've been here a few times (when I'm in town for work). Always enjoy Saltgrass. Great steaks! They do have a separate GF menu. And my waiter said they take allergies & celiac very seriously. Manager introduced himself & assured me they would take good care in the kitchen.
Good food. My husbands steak was amazing. Waiter was knowledgable. Good place to go if you are hungry!
Talked to the manager about my need for a strictly GF meal. He was very helpful and oversaw the prep of my dinner. The veggies were cold. Steak & baked potato were good. I did not try the GF bread. Their GF dessert was limited to only ice cream. Since the server could only tell me that the ice cream was supplied by an outside company (& not which one) just for Sawgrass, I chose not to try it. Too many brands of ice cream are not GF, & I did not want to risk getting glutened on my trip.
Food is good and have never had issues. Best baked potato soup ever!!
Saltgrass Steak House is my NEW go-to for GF bread. This bread is toasted and brought to the table with a whipped butter. It's light, soft and fluffy and actually has an excellent taste even without the butter. I give the Cedar Hill store a 5star only bc each time I've visited, they've offered GF to me. Irving and Arlington branches have not EVER offered me GF bread even after asking for AND ordering from the separate GF menu. I've had everything on the GF menu and now I usually order the embrochette or the grilled salmon. These two are the best tasting to me. And the asparagus us always on point when I order this with a ton of garlic powder grilled. Kudos to Cedar Hill for being more observant and taking time to inquire about my GF reasons! Irving and Arlington need to take better notice of their patron's needs.
Great GF menu with a lot if options. Update - Ate here last night. The waiter offered me gluten free bread that was not gluten free (it was simply a white loaf instead of their standard shiner loaf).
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11 am - 10 pm
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11 am - 10 pm
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11 am - 10 pm