Saltgrass Steak House

2 ratings
$$ • Restaurant, Steakhouse
Reported to have a gluten-free menu
50% of 2 votes say it's celiac friendly
11812 Bandera Rd
Helotes, TX 78023

Top Reviews


Celiac

Overall Rating

Review


Food is delicious but NOT SAFE for allergies. They don’t understand cross contamination. We’ve tried this location twice and both times they brought me food that was clearly unsafe. I ordered off the GF menu and the waiter didn’t know I needed grilled shrimp instead of fried. I also have a dairy allergy and went through the whole list of “I can’t have butter, cheese, sour cream… and if the grill has butter on it, it would have to be cleaned first or cooked in a separate area.” The first visit they brought me a steak with a big chunk of butter melting on top. The second visit they brought me a salad with 2 pieces of cheese in it. I asked for a new one, they brought me the exact same salad back with the cheese picked off. I started eating it and found more cheese under a piece of lettuce. No apology or offer to make it right.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 9 months ago read full review

Overall Rating

Review


Separate Gluten-free menu, accommodating wait staff. We love Saltgrass and I was afraid I would not be able to enjoy my favorite Baked Potato Soup after going GF, but it's on the menu! Happy me.

Celiac friendly?

Yes

Updated 9 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Restaurant
  • Steakhouse

Photos


GF menu (2) from 11812 Bandera Road, San Antonio, TX 78023
GF menu from 11812 Bandera Road, San Antonio, TX 78023
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Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


"gluten sensitive" menu provided with warning about risk of cross contract on grill, when asked for further information on any precautions taken staff had little information and did not give me much confidence in precautions taken. Ended up getting a salad but order for my entire party came out wrong. Staff was friendly but seemed overwhelmed on a busy Saturday

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dinner
Celiac

Overall Rating

Review


They understand gluten free and even had gf bread! I didn’t have a reaction and would eat here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
Gluten Sensitive

Overall Rating

Review


They have a gluten conscious menu! They even toasted a gluten free bun for me as bread and butter! I liked it. Waitress was very helpful! Got salad, baked potato, and steak!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


They had a gluten free menu, but it was quite limited. Our server was very kind and knowledgeable, but randomly brought me gluten-free bread with butter even after I told her I couldn't have dairy. I ordered grilled chicken and steamed broccoli, both of which were very good. I wish there were more options for sides as broccoli was the only option that was GF and DF.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We went for the gluten free bread, which they don’t have 😔 Steak, salad and potato was good.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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