My friend picked up a sandwich for me. She told them i have a serious gluten allergy and they said they are extra careful with the cross contamination. She said, oh yes we don't mess around when it comes to gluten free. The sandwich was AMAZING and safe for me! I have a very instant reaction to gluten/cross contamination. No reaction and very tasty. I can't wait to go back!
The cashiers were not knowledgeable about menu items other than explaining gf bread was an option. When ordering, I made sure to explain it was an allergy. My plate arrived with a slice of garlic toast on top of my salad. So, I inquired if the bread on my sandwich was indeed gf. She pointed out that it was wrapped in paper so as not to cross-contaminate. However, the garlic bread was on the same plate! I appreciate the option of gluten free, and with training I believe this could be a very good choice.
I was initially skeptical about dining at a chain restaurant, but I was pleasantly surprised—it was great! They prepared our food in a completely separate area and took all the necessary precautions. The manager was excellent at answering our questions, and best of all, I didn’t get sick. Overall, a great experience!