Shake Shack
$ • Fast Food Restaurant
Most Recent Reviews
GF options for burgers include GF buns and lettuce wraps. Husband is gluten intolerant and it was fine. Daughter has celiac and we did not risk trying the bun. (Curious to hear others’ experiences before we take that plunge!) Burgers came in a paper boat with all buns touching... but we didn’t give specific instructions beforehand. Maybe could have avoided that cross contamination with proper communication, as staff seemed nice and accommodating. Dedicated fryer for their delicious crinkle-cut fries. EDIT: according to the website, the fries are no longer gluten-free :(
Shake Shack’s bun is so close to looking and tasting like a normal counter restaurant burger, it’ll have you second guessing if they somehow made a mistake. They do ask if they gf bun is due to an allergy and will make the necessary adjustments when handling to ensure there is no cross contamination. Had my first SS burger at JFK during a long delay and was sooo impressed I frequent the ATX location now. Haven’t had the fries because they are crinkle cut which just remind me of cafeteria fries.
Notes
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
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Reviews of this Chain
Very good
I have celiac disease and I have not had a reaction from this restaurant so far (although I usually just get a burger patty with nothing on it I am a purest, but anyway the buns are cooked to perfection!!!😄😄😄
Stay away!! No awareness at all.
The staff seemed knowledgeable, and there are gluten free buns at this location. The food was very tasty. Two small gripes: the GF bun was really grainy (but I'm still glad I had the option of it), and I wish the fries were safe.
Changed gloves and wiped down surfaces for my burger even when they were busy!
This was my first experience with a Shake Shack. Spoke with manager, who happened to have celiac and food allergies, who had me order via the kiosk indicating gluten allergy and then followed up personally to make my food (cheeseburger) following the allergy protocol he outlined. No fries since shared fryer.
