Shake Shack
6 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
4 ratings
As rated by the community
7427 San Pedro Ave
San Antonio, TX 78216
Most Recent Reviews
Review
Very disappointing—let them know about Celiacs and was reassured. Food was not good, expensive, and I’m already feeling sick.
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
My son & I ate here. I’m gluten intolerant. I was pleasantly surprised —the gf bun & burger were delicious!
Review
I’ve eaten here a few times and have been told something different each time about the fryer. When I only got a burger, they were very good about glove changes and minimizing cross contamination. The next time I went (when I was told the fryer was safe), I got fries with my burger. Symptoms ensued :( Burgers are safe if you tell them it’s an allergy/Celiac, fries are not. It all tastes REALLY good though!!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Notes
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
Photos
Tips
The fries aren’t gluten free
2 years ago
More Reviews
Review
This place really only serves shakes and burgers, but I love that they do a gluten free bun, not an awful lettuce wrap. Online you can order the gluten free bun, but to have them *go all out* you must tell them “I have a gluten allergy”. It is also egg free which I need!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for kids
- Good for lunch
- Good for takeout
- Offers online ordering
- Offers outdoor seating
Review
The manager was extremely knowledgeable about what I could and couldn’t have; he made me feel so comfortable in eating there and made sure my food was good to go. 5/5 stars, will go back!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
excellent option for burger and fries
Reviews of this Chain
Review
I always feel better when I see that an airport has Shake Shack, and I had a great experience at this one. A staffer took my order when I mentioned an allergy, and they proactively flagged for me that the Shack Sauce might have gluten in production and should be kept off my sandwich. Easy order, didn’t get sick.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I had a burger with a GF bun - it tasted good, but the bun was mediocre quality. There's definitely better GF burgers out there that are also way less expensive
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Was under the impression the fries were gluten free but was informed they were not. Just a heads up!!
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
Review
Every time we go here, all the servers are very knowledgeable about celiac and cross contamination. My (Celiac )son loves the gf burgers and has never gotten sick. The shake shack sauce does contain gluten so I always ( though I probably don’t need to) remind them to hold that.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Edit: this was one of the best burgers ive ever eaten.
Really good and celiac friendly menu. French fries has cross contamination so they came and asked me if its okay or no.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info