Shake Shack

6 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

7427 San Pedro Ave
San Antonio, TX 78216

Most Recent Reviews


Overall Rating

Review


Very disappointing—let them know about Celiacs and was reassured. Food was not good, expensive, and I’m already feeling sick.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Offers outdoor seating
Updated 2 years ago read full review

Overall Rating

Review


My son & I ate here. I’m gluten intolerant. I was pleasantly surprised —the gf bun & burger were delicious!

Celiac friendly?

Yes

Updated 2 years ago read full review

Overall Rating

Review


I’ve eaten here a few times and have been told something different each time about the fryer. When I only got a burger, they were very good about glove changes and minimizing cross contamination. The next time I went (when I was told the fryer was safe), I got fries with my burger. Symptoms ensued :( Burgers are safe if you tell them it’s an allergy/Celiac, fries are not. It all tastes REALLY good though!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


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Tips


The fries aren’t gluten free

2 years ago

More Reviews


Overall Rating

Review


This place really only serves shakes and burgers, but I love that they do a gluten free bun, not an awful lettuce wrap. Online you can order the gluten free bun, but to have them *go all out* you must tell them “I have a gluten allergy”. It is also egg free which I need!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Overall Rating

Review


The manager was extremely knowledgeable about what I could and couldn’t have; he made me feel so comfortable in eating there and made sure my food was good to go. 5/5 stars, will go back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


excellent option for burger and fries

Updated 4 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I always feel better when I see that an airport has Shake Shack, and I had a great experience at this one. A staffer took my order when I mentioned an allergy, and they proactively flagged for me that the Shack Sauce might have gluten in production and should be kept off my sandwich. Easy order, didn’t get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


I had a burger with a GF bun - it tasted good, but the bun was mediocre quality. There's definitely better GF burgers out there that are also way less expensive

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Was under the impression the fries were gluten free but was informed they were not. Just a heads up!!

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


Every time we go here, all the servers are very knowledgeable about celiac and cross contamination. My (Celiac )son loves the gf burgers and has never gotten sick. The shake shack sauce does contain gluten so I always ( though I probably don’t need to) remind them to hold that.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Edit: this was one of the best burgers ive ever eaten.

Really good and celiac friendly menu. French fries has cross contamination so they came and asked me if its okay or no.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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