Shake Shack

8 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Safety Rating
6 ratings

As rated by the community

Most Recent Reviews


Overall Rating

Review


No GF option!!! The only way is to order without bun

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 week ago read full review

Celiac

Overall Rating

Review


No gluten free bun super disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Updated 3 months ago read full review

Celiac

Overall Rating

Review


Very dangerous as it used to be GF destination and no longer is, though GF allergy is an option when ordering. Burger was delivered on a wheat bun, though the gf allergy clearly was on the order tab. Staff clueless and clearly not trained on what to do. This location at least does not have GF buns any longer. Avoid, sadly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Updated 3 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Gluten-Free Menu

Categories

  • At the Airport
  • Breakfast
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant

Photos


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More Reviews


Gluten Intolerant

Overall Rating

Review


Line super long. Only had lettuce wrap for burgers **NO GF BUNS**

Both Gate B23 and Gate B37 only had wraps. Line at gate B23 was slightly shorter but slower service.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Offers online ordering
Updated 10 months ago read full review

Overall Rating

Review


The JFK airport doesn't have anything GF, not do they know what that is. Extremely busy, extremely unsafe.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 10 months ago read full review

Symptomatic Celiac

Overall Rating

Review


When we said I have celiacs disease the woman asked what that meant (never a great sign) and we said it meant i cant eat gluten…. Meaning bread. She said they offered lettuce wraps and when we asked about cross contamination she was super rude and said “YA LETTUCE WRAPS THATS WHY WE HAVE THEM!” So we left because she obviously had no idea about the complexities of Celiacs. We were disappointed as we have always had great experiences at Shake Shack with their GF buns. I don’t know if the staff is from the airport or shake shack’s, but I fear that if one staff member isn’t trained, it compromises the whole establishment to cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 1 year ago read full review

Asymptomatic Celiac

Overall Rating

Review


Friendly staff, gluten free buns. Fryers for fries are not separate anymore, so dont get fries if youre celiac

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


The worker didn’t know a lot, and at first told me that the fries were made with gluten. Then he said they were gluten free and in a separate fryer. I have no idea about cross contamination procedures but they also had gf buns and you could indicate a gluten allergy. I got the fries but only ate half because I was nervous about getting sick before my flight.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
Updated 1 year ago read full review

Celiac

Overall Rating

Review


This Shake Shack has a dedicated gluten-free frier and gluten-free buns. The staff was knowledgeable and friendly, and they prepare gluten-free items separately.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

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