No GF option!!! The only way is to order without bun
— Not at all
— Not Much/None
— Excellent
No gluten free bun super disappointing.
— Not at all
Very dangerous as it used to be GF destination and no longer is, though GF allergy is an option when ordering. Burger was delivered on a wheat bun, though the gf allergy clearly was on the order tab. Staff clueless and clearly not trained on what to do. This location at least does not have GF buns any longer. Avoid, sadly.
— Not at all
— Separate gluten-free menu
Line super long. Only had lettuce wrap for burgers **NO GF BUNS**
Both Gate B23 and Gate B37 only had wraps. Line at gate B23 was slightly shorter but slower service.
— No gluten-free information on the menu
— Not Much
— Average
The JFK airport doesn't have anything GF, not do they know what that is. Extremely busy, extremely unsafe.
— No gluten-free information on the menu
When we said I have celiacs disease the woman asked what that meant (never a great sign) and we said it meant i cant eat gluten…. Meaning bread. She said they offered lettuce wraps and when we asked about cross contamination she was super rude and said “YA LETTUCE WRAPS THATS WHY WE HAVE THEM!” So we left because she obviously had no idea about the complexities of Celiacs. We were disappointed as we have always had great experiences at Shake Shack with their GF buns. I don’t know if the staff is from the airport or shake shack’s, but I fear that if one staff member isn’t trained, it compromises the whole establishment to cross contamination.
— Not at all
— No gluten-free information on the menu
— Not Much/None
Friendly staff, gluten free buns. Fryers for fries are not separate anymore, so dont get fries if youre celiac
— Very
— Some
— Excellent
The worker didn’t know a lot, and at first told me that the fries were made with gluten. Then he said they were gluten free and in a separate fryer. I have no idea about cross contamination procedures but they also had gf buns and you could indicate a gluten allergy. I got the fries but only ate half because I was nervous about getting sick before my flight.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Average
This Shake Shack has a dedicated gluten-free frier and gluten-free buns. The staff was knowledgeable and friendly, and they prepare gluten-free items separately.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent