Shake Shack
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1 month ago
Not celiac friendly I typically have great experiences with Shake Shack and even this location. However, today, I had the worse experience I’ve EVER had at amy food establishment. I wouldn’t recommend that anyone with celiacs come to this location. The staff clearly doesn’t understand allergies or the severity thereof. There was gluten on my burger. When I asked them to remake it with proper precautions they diminished and ridiculed me. Maybe I’ve been lucky as a celiac but I’m usually approach with concern and questions about my allergy. Today I was approach with blatant disrespect, annoyance and honestly bullying. I will not be going to this location again and I hope that other celiacs take this as a warning.
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Celiac
3 years ago
Just had a cheeseburger and a shake, afraid to try the fries, but didn't get sick. Usually I'm pretty sensitive.
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Celiac
1 week ago2000 Sansom St, Philadelphia, PA 19103
Walked here and they were out of gf buns :(
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Celiac
1 week ago
Celiac friendly 849 Walt Whitman Rd, Melville, NY 11747
Great Buns and burgers. would recommend
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Celiac
3 weeks agoCeliac friendly 10975 Oval Park Dr, Las Vegas, NV 89135
I got the Shake Burger with a tasty gluten free bun and the fries. They took gluten free seriously and made sure to keep the gluten free cheeseburger on its own tray.
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Celiac
3 weeks agoNot celiac friendly 77 Seaport Blvd, Boston, MA 02210
They tried, they have gluten free buns and separate fryers. but I realized that the bun must have been fried on the griddle or toasted with the other buns. Staffed seemed a little bewildered by the questions, so not consistently trained about allergies. Got sick after eating here. Get it together shake shack! :(
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Celiac
1 month agoNot celiac friendly 1333 Broadway, New York, NY 10018
The food was delicious when eating....but do avoid if celiac. I ordered a shack burger with a gluten free bun and the next morning I felt extremely sick and queasy. Chocolate milk shake made me sick on the spot. And employees did not understand my condition and tried to convince me that fries were gluten free....but are not (didn’t eat them). Unfortunate
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Celiac
1 month agoCeliac friendly 1400 Glades Rd, Boca Raton, FL 33431
The hamburger bun was gluten free it was the worst don’t eat there
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Not celiac
1 month agoCeliac friendly 1570 Union Tpke, North New Hyde Park, NY 11040
Great burgers!! I’ve eaten here multiple times and have not gotten sick. I’ve also eaten the fries and haven’t gotten sick. Staff is very knowledgeable and aware of allergies.
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Celiac
1 month ago
Celiac friendly 4400 Ashford Dunwoody Rd #3025, Dunwoody, GA 30346
Mediocre. They have gluten free buns and seemingly good allergen control, but the menu is very restricted. You can basically get a burger and nothing else.
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Celiac
2 months agoCeliac friendly 2225 Village Walk Dr Suite 191, Henderson, NV 89052
Wow, probably the most knowledgeable staff I have encountered.
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2 months agoCeliac friendly 1333 Broadway, New York, NY 10018
I've requested a humberguer gluten free, they recommended me what can i eat, incredible attention and the sándwich was amazing, excellent !!! Pedi hamburguesa gluten free, me indicaron que podia comer, excelente atención la comida es exquisita. !!!
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Celiac
2 months ago1333 Broadway, New York, NY 10018
I’ve gone here a number of times now and have never gotten sick. It’s nice having a fast food place I rely on making my way back to the LIRR
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Not celiac
2 months ago10975 Oval Park Dr, Las Vegas, NV 89135
They have GF bun, and will prepare your burger separately in a GF environment. Good food, good GF protocol in prepping GF food. My go to place.
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Celiac
2 months agoCeliac friendly 2225 Village Walk Dr Suite 191, Henderson, NV 89052
Very knowledgeable staff including celiac and cross contamination issues; delicious burgers and shakes!
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Celiac
2 months agoCeliac friendly 8359 International Dr, Orlando, FL 32819
Amazing gf buns and great service. Never get sick here.
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Celiac
2 months agoCeliac friendly 8001 South Orange Blossom Trail, 100A, Orlando, FL 32809
Best gluten free buns ever. They asked if it was an allergy and they flagged it for me. Bagged separate from the other regular burgers our party had in our to go order (we asked). Great precautions and I never get sick eating here.
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Celiac
2 months ago2225 Village Walk Dr Suite 191, Henderson, NV 89052
Best hamburger bun. Very good!
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2 months ago986 Chapel St, New Haven, CT 06511
Totally enjoyed my gluten free bun and smokestack burger and fries. The bun is safe for celiac sufferers. However, the fries share a fryer with other flour coated foods. I would def return for a burger!!
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Not celiac
3 months ago160 North Gulph Road, King of Prussia, PA 19406
I forgot to order a GF bun and they made me a new burger. The burger and GF bun were awesome. I didn’t ask about the fryer.
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Celiac
3 months agoCeliac friendly 2500 N Pearl St, Dallas, TX 75201
Shake Shack has one of the best gluten-free buns I’ve had. They toast it on a dedicated grill and it is soft and flavorful. They also have awesome shakes! They do state, though, not to get the fries because they don’t have a dedicated fryer. I will be eating here again!
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Celiac
3 months agoCeliac friendly 280 Eisenhower Pkwy, Livingston, NJ 07039
The staff was very knowledgeable as to how to prepare a gluten-free burger. You can order any burger on the menu and they will prepare it with a gluten-free bun. When you specify allergy and not preference, the person taking the order notifies a staff member in the kitchen who will change gloves, go to a separate part of the kitchen, use fresh ingredients , prepare the gluten-free burger and then deliver it personally to the person ordering it.
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Celiac
3 months agoCeliac friendly 610 Commons Way #4320, Bridgewater, NJ 08807
Asked if gluten free bun was due to allergy or preference. If celiac, they prepare it specially to avoid cross-contamination. Only had a burger so I can’t comment on the safety of the fries.
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Celiac
4 months agoCeliac friendly 3200 Chestnut St, Philadelphia, PA 19104
Staff listened to my request and I heard the kitchen staff call out for an allegory request. Changed gloves. Had a shake shack burger single in lettuce wrap. Delish
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Celiac
4 months ago1450 S Dixie Hwy, Coral Gables, FL 33146
Staff is knowledgeble and made sure my son’s food was handled separately. Delicious burger and fries.
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Celiac
4 months ago
12 S Michigan Ave, Chicago, IL 60603
I got a gluten free bun plain and a chocolate shake. Not a lot of options but I didn’t get sick so I guess that’s good. Probably won’t eat here again unless it’s my only option.
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Celiac
4 months agoCeliac friendly 8359 International Dr, Orlando, FL 32819
Great food and very good staff. They have allergy training and are good with celiac. I’ve never had a problem here. Also the staff is very kind and wants to interact with customers.
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5 months ago185 N Morgan St, Chicago, IL 60607
Delicious gluten free bun. When taking your order, the staff ask if it’s an allergy or preference. Your burger then comes out on a separate tray and wrapped. It’s nice that they take gluten free seriously. However, no dedicated fryer at this location so couldn’t enjoy the fries.
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Not celiac
5 months ago400 W 8th St, Los Angeles, CA 90014
Great tasting burger but not the largest patty. Would I go back? Sure. They ask if you are asking for a GF bun out of preference or need and if you say “need” they apparently cook the meat on a separate grill. I think so because of the way the person helping was making sure we were being taken care of. DO NOT order the fries. Sometimes I can order the fries even if it is in a non-dedicated fryer and the woman helping us warned me not to, but I was silly and tried it. I paid the price and it was my fault. The fries were good though 😉. Seems to be a popular place for having just opened in the downtown area.
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Celiac
6 months ago3790 S Las Vegas Blvd, Las Vegas, NV 89109
The staff was very knowledgeable and went above and beyond to ensure I was not cross contaminated. The burger was delicious and I did not get sick!! :)
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Celiac
7 months agoCeliac friendly 3200 Chestnut St, Philadelphia, PA 19104
Always appreciate when they ask if it’s an allergy and mark it on the receipt to make sure they take extra precautions to keep your meal safe. Amazing fries (make sure to get the cheese) and ask for a lettuce wrap - better than a bun if you ask me
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7 months ago1400 Glades Rd, Boca Raton, FL 33431
They have a wheat free menu as part of allergy guide. I ordered a hamburger on a gf bun. They cooked separately and I was hysterical to see a hamburger patty on a bed of lettuce:) Safe yet boring meal!
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Celiac
7 months ago60 N Euclid Ave, St. Louis, MO 63108
Ordered a burger on Gluten Free bun and fries, food was good. After 24 hours no illness from eating there. Will be going back again
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Celiac
8 months ago8001 South Orange Blossom Trail, 100A, Orlando, FL 32809
The staff checked with the manager to ensure the food would be safe to consume. The manager was very helpful. The burger and bun were delicious.
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Celiac
8 months agoCeliac friendly 4400 Ashford Dunwoody Rd #3025, Dunwoody, GA 30346
Staff was attentive to my allergy. Didn’t have many options for side dishes but I had no problems with my burger. Would recommend.
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Celiac
9 months agoCeliac friendly 123-01 Roosevelt Avenue, Queens, NY 11368
Haven’t had a problem, sometimes the staff offers fries but don’t get them since they use the same oil for fried foods. Watch out for some of they’re shakes and don’t get any of the malted shakes.
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10 months agoCeliac friendly 2225 Village Walk Dr Suite 191, Henderson, NV 89052
Fries are not GF for celiacs, but are fine for GF sensitive. Burger was great, they took excellent precautions.
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Celiac
11 months ago1100 S Hayes St, Arlington, VA 22202
I tried this and did not get sick. The burger tasted great as a lettuce wrap. They do not have dedicated dryers so I only had the burger.
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Not celiac
11 months agoNot celiac friendly 3790 S Las Vegas Blvd, Las Vegas, NV 89109
GF buns available. Not celiac friendly. Shake Shack website has an allergen list for menu items. Company does not recommend ordering fries as fryer is shared with the shroom patty, which is battered and fried.
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11 months ago115 Summit Dr Suite 110, Lexington, KY 40515
GF bun on burger was good. Chicago Dog with no bun is great and lower calorie option.
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Not celiac
11 months ago1450 S Dixie Hwy, Coral Gables, FL 33146
Staff was great with making sure burger I ordered was gluten free. Very careful with letting me know what were my gluten free option.
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Celiac
1 year agoCeliac friendly 3035 Peachtree Rd NE A146, Atlanta, GA 30305
Best burger I ever had, even counting pre-celiac. The gluten free bun was so amazing that I was scared it wasn't gluten free. It was soft and squishy and didn't fall apart at all. My boyfriend and mom (not gf) tried it too and said they wouldn't have known it was gf. I went here while passing through so I just wish there were more locations. If you're ever in Atlanta, this is THE place to stop!! Life changing!
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1 year ago610 Commons Way #4320, Bridgewater, NJ 08807
Their gf buns are amazing! Tastes like a hamburger bun should
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Celiac
1 year agoCeliac friendly 115 Summit Dr Suite 110, Lexington, KY 40515
Was pleasantly surprised that they had a Gluten Free bun and it was tasty to. They changed gloves and made my hamburger separate from the other burgers. I will definitely be back.
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Celiac
1 year ago8001 South Orange Blossom Trail, 100A, Orlando, FL 32809
Gf buns were good. I got a cheese bacon burger and a chocolate milkshake. Fries are fried in a shared fryer, so not gf, but the milkshake made up for that:)
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Not celiac
1 year ago1333 Broadway, New York, NY 10018
Great burger buns and milkshakes. Not celiac friendly.
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Celiac
1 year agoCeliac friendly 2225 Village Walk Dr Suite 191, Henderson, NV 89052
The guy asked if my gluten free request was a preference or an allergy. After he said that, I felt this place took it seriously. I got a GF burger for my little girl. When they called me up to pick up my order, the manager told me how carefully they prepared my daughter's hamburger. They also put it in a separate tray so it wouldn't touch the other food I ordered. She loved it! Unfortunately, the French fries shared the same fryer.
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Celiac
1 year ago4400 Ashford Dunwoody Rd #3025, Dunwoody, GA 30346
When I ordered a burger with a gf bun, they asked if it was an allergy or a preference. My allergy was noted on their system and clearly printed on the order paper that came with my tray. No dedicated fryer so couldn't get the fries. The gluten free bun didn't fall apart.
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Celiac
1 year ago8001 South Orange Blossom Trail, 100A, Orlando, FL 32809
I do not have typical gastric symptoms if I am glutened, however, Shake Shack has an allergen menu, and I told the cashier that I had a gluten allergy and she marked my order and assured me that by marking the order as an allergy order, it triggers the cook staff to change gloves and wash surfaces. I had a Shack burger and a chocolate shake. Very pleased.
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Celiac
1 year agoNot celiac friendly 6201 Hollywood Blvd #104, Los Angeles, CA 90028
If you are gluten free for health reasons and sensitive, do not eat the fries. They share the same oil as their breaded chicken. Nice atmosphere though and they can print out a list of things on the menu that may contain wheat.
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Celiac
1 year ago1100 S Hayes St, Arlington, VA 22202
I haven't at this restaurant but adding it for next mall visit.
Gluten-Free Features
- Burgers
- Celiac Friendly
- Dessert
Categories
- Fast Food
- Ice Cream
- Kid Friendly
- Lunch
- Takeout
| Monday | 11 am - 10 pm |
| Tuesday | 11 am - 10 pm |
| Wednesday | 11 am - 10 pm |
| Thursday | 11 am - 10 pm |
| Friday | 11 am - 10 pm |
| Saturday | 11 am - 10 pm |
| Sunday | 11 am - 10 pm |
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