Shake Shack

Got pretty sick after :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

My daughter (13, celiac) ordered a burger with a gf bun here tonight and got very sick afterwards. The server assured her that it would be cooked separately and prepared safely.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Burger was alright. Despite me informing the cashier it is an allergy, they toasted the bun. Avoid the fries, they are in the same frier as the breaded chicken.

Celiac friendly?

No

I typically have great experiences with Shake Shack and even this location.

However, today, I had the worse experience I’ve EVER had at amy food establishment. I wouldn’t recommend that anyone with celiacs come to this location. The staff clearly doesn’t understand allergies or the severity thereof.

There was gluten on my burger. When I asked them to remake it with proper precautions they diminished and ridiculed me. Maybe I’ve been lucky as a celiac but I’m usually approach with concern and questions about my allergy. Today I was approach with blatant disrespect, annoyance and honestly bullying. I will not be going to this location again and I hope that other celiacs take this as a warning.

Celiac friendly?

No

Gluten free buns were pretty good, such good food

Go bunless? That's your big gluten free option? A burger needs a bun.

Just had a cheeseburger and a shake, afraid to try the fries, but didn't get sick. Usually I'm pretty sensitive.

Good burgers. Good with limiting the possibilities of cross contamination.

Sensative Celiac, ordered GF bun,with other non-GF family order. Mine wasn't marked, but was figured out. Next day, No problems & I also had their fries.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Did a really good job, ate here twice with no problems. They also asked me whether it was an allergy or not and then I watched em clean the surface in the back

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Very nice hamburger with GF bun.

Delicious. Seems safe. Burger had wrapper with gf sticker on it. Fried delicious too.:)

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Throughout the years I have had Celiac, I have always been able to eat Shake Shack. They can make the Shack burgers gluten free as long as you ask them to make it on a gluten free bun and specify gluten and/or wheat allergies. I have eaten there countless times and have never gotten sick. I got the ShackBurger double patty with pickles. (The other food in the picture is not gluten free, as it is not mine)

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent