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Not celiac friendly |
I typically have great experiences with Shake Shack and even this location. However, today, I had the worse experience I’ve EVER had at amy food establishment. I wouldn’t recommend that anyone with celiacs come to this location. The staff clearly doesn’t understand allergies or the severity thereof. There was gluten on my burger. When I asked them to remake it with proper precautions they diminished and ridiculed me. Maybe I’ve been lucky as a celiac but I’m usually approach with concern and questions about my allergy. Today I was approach with blatant disrespect, annoyance and honestly bullying. I will not be going to this location again and I hope that other celiacs take this as a warning.
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Just had a cheeseburger and a shake, afraid to try the fries, but didn't get sick. Usually I'm pretty sensitive.
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77 Seaport Blvd, Boston, MA 02210
Gluten free bun is good. No fries, no shakes. Half the experience.
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Celiac friendly |
50 Massachusetts Ave NW, Washington, DC 20002
Changed gloves to accommodate and friendly
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986 Chapel St, New Haven, CT 06511
Burger with gluten free bun is extremely good, for fast food. No fries for me, as they share oil... not safe for many of us.
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Not celiac friendly |
3790 S Las Vegas Blvd, Las Vegas, NV 89109
Only chain I've found that does gf buns! And the burgers were great. Probably not coeliac friendly cos of cross contamination. Staff also won't guarantee gluten free i.e. in milkshakes but I didn't get any reaction
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2995 Larimer St, Denver, CO 80205
Gluten free buns available. I have celiac and didn’t get sick.
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Not celiac friendly |
10300 Little Patuxent Pkwy #3040, Columbia, MD 21044
They have gluten free buns, but they don't seem to understand gluten free. They first gave me a fried chicken sandwich on a gluten free bun. Then I got a grilled chicken sandwich on a potato bun. They finally got it right and comped my meal. Fries are fried in a shared fryer.
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Celiac friendly |
66 E Ohio St, Chicago, IL 60611
The staff here was more knowledgeable about gluten free than any other place I’ve ever been, ever. I’ve been to Shake Shack locations at least a dozen times but wasn’t told about possible cross contamination with the fries until I came here the other day. While it’s a dedicated fryer, sometimes they fry breaded shallots in the French fry fryer when it gets busy. The woman at the counter refused to sell me the French fries when I said I was celiac, and honestly, I’ll take that attitude any day over the people who don’t understand celiac at all. Also, their gluten free buns look/taste so good, you can hardly tell the difference between the real deal!
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71-26 Austin St, Forest Hills, NY 11375
Review is only for their root beer float, I have not tried the burgers. Root beer float was delicious, they use a vanilla custard base and it’s amazing!
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1216 18th St NW, Washington D.C., DC 20036
No gluten free bun available, no apology and no substitute offered. If we could have gone somewhere else, we would have done but on a Sunday in this part of D.C., not much is open.
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Celiac friendly |
610 Commons Way #4320, Bridgewater, NJ 08807
Food great, service great, store clean. But mama needs fries
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3790 S Las Vegas Blvd, Las Vegas, NV 89109
Late night burger was delish!! Changed gloves and explained sauce has a “same facility as” so left it off. Can’t wait to go back.
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3790 S Las Vegas Blvd, Las Vegas, NV 89109
Staff were super knowledgeable about GF buns and cross contamination.. seen them change gloves to pick the burger up and put it in a separate bag to non GF items. Burgers delish too!!
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2000 Sansom St, Philadelphia, PA 19103
Walked here and they were out of gf buns :(
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Celiac friendly |
849 Walt Whitman Rd, Melville, NY 11747
Great Buns and burgers. would recommend
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Celiac friendly |
10975 Oval Park Dr, Las Vegas, NV 89135
I got the Shake Burger with a tasty gluten free bun and the fries. They took gluten free seriously and made sure to keep the gluten free cheeseburger on its own tray.
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Not celiac friendly |
77 Seaport Blvd, Boston, MA 02210
They tried, they have gluten free buns and separate fryers. but I realized that the bun must have been fried on the griddle or toasted with the other buns. Staffed seemed a little bewildered by the questions, so not consistently trained about allergies. Got sick after eating here. Get it together shake shack! :(
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Not celiac friendly |
1333 Broadway, New York, NY 10018
The food was delicious when eating....but do avoid if celiac. I ordered a shack burger with a gluten free bun and the next morning I felt extremely sick and queasy. Chocolate milk shake made me sick on the spot. And employees did not understand my condition and tried to convince me that fries were gluten free....but are not (didn’t eat them). Unfortunate
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Celiac friendly |
1400 Glades Rd, Boca Raton, FL 33431
The hamburger bun was gluten free it was the worst don’t eat there
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Celiac friendly |
1570 Union Tpke, North New Hyde Park, NY 11040
Great burgers!! I’ve eaten here multiple times and have not gotten sick. I’ve also eaten the fries and haven’t gotten sick. Staff is very knowledgeable and aware of allergies.
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Celiac friendly |
4400 Ashford Dunwoody Rd #3025, Dunwoody, GA 30346
Mediocre. They have gluten free buns and seemingly good allergen control, but the menu is very restricted. You can basically get a burger and nothing else.
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Celiac friendly |
2225 Village Walk Dr Suite 191, Henderson, NV 89052
Wow, probably the most knowledgeable staff I have encountered.
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Celiac friendly |
1333 Broadway, New York, NY 10018
I've requested a humberguer gluten free, they recommended me what can i eat, incredible attention and the sándwich was amazing, excellent !!! Pedi hamburguesa gluten free, me indicaron que podia comer, excelente atención la comida es exquisita. !!!
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1333 Broadway, New York, NY 10018
I’ve gone here a number of times now and have never gotten sick. It’s nice having a fast food place I rely on making my way back to the LIRR
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10975 Oval Park Dr, Las Vegas, NV 89135
They have GF bun, and will prepare your burger separately in a GF environment. Good food, good GF protocol in prepping GF food. My go to place.
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Celiac friendly |
2225 Village Walk Dr Suite 191, Henderson, NV 89052
Very knowledgeable staff including celiac and cross contamination issues; delicious burgers and shakes!
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Celiac friendly |
8359 International Dr, Orlando, FL 32819
Amazing gf buns and great service. Never get sick here.
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Celiac friendly |
8001 South Orange Blossom Trail, 100A, Orlando, FL 32809
Best gluten free buns ever. They asked if it was an allergy and they flagged it for me. Bagged separate from the other regular burgers our party had in our to go order (we asked). Great precautions and I never get sick eating here.
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2225 Village Walk Dr Suite 191, Henderson, NV 89052
Best hamburger bun. Very good!
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986 Chapel St, New Haven, CT 06511
Totally enjoyed my gluten free bun and smokestack burger and fries. The bun is safe for celiac sufferers. However, the fries share a fryer with other flour coated foods. I would def return for a burger!!
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160 North Gulph Road, King of Prussia, PA 19406
I forgot to order a GF bun and they made me a new burger. The burger and GF bun were awesome. I didn’t ask about the fryer.
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Celiac friendly |
2500 N Pearl St, Dallas, TX 75201
Shake Shack has one of the best gluten-free buns I’ve had. They toast it on a dedicated grill and it is soft and flavorful. They also have awesome shakes! They do state, though, not to get the fries because they don’t have a dedicated fryer. I will be eating here again!
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Celiac friendly |
280 Eisenhower Pkwy, Livingston, NJ 07039
The staff was very knowledgeable as to how to prepare a gluten-free burger. You can order any burger on the menu and they will prepare it with a gluten-free bun. When you specify allergy and not preference, the person taking the order notifies a staff member in the kitchen who will change gloves, go to a separate part of the kitchen, use fresh ingredients , prepare the gluten-free burger and then deliver it personally to the person ordering it.
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Celiac friendly |
610 Commons Way #4320, Bridgewater, NJ 08807
Asked if gluten free bun was due to allergy or preference. If celiac, they prepare it specially to avoid cross-contamination. Only had a burger so I can’t comment on the safety of the fries.
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Celiac friendly |
3200 Chestnut St, Philadelphia, PA 19104
Staff listened to my request and I heard the kitchen staff call out for an allegory request. Changed gloves. Had a shake shack burger single in lettuce wrap. Delish
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Celiac friendly |
1450 S Dixie Hwy, Coral Gables, FL 33146
Staff is knowledgeble and made sure my son’s food was handled separately. Delicious burger and fries.
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12 S Michigan Ave, Chicago, IL 60603
I got a gluten free bun plain and a chocolate shake. Not a lot of options but I didn’t get sick so I guess that’s good. Probably won’t eat here again unless it’s my only option.
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Celiac friendly |
8359 International Dr, Orlando, FL 32819
Great food and very good staff. They have allergy training and are good with celiac. I’ve never had a problem here. Also the staff is very kind and wants to interact with customers.
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185 N Morgan St, Chicago, IL 60607
Delicious gluten free bun. When taking your order, the staff ask if it’s an allergy or preference. Your burger then comes out on a separate tray and wrapped. It’s nice that they take gluten free seriously. However, no dedicated fryer at this location so couldn’t enjoy the fries.
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400 W 8th St, Los Angeles, CA 90014
Great tasting burger but not the largest patty. Would I go back? Sure. They ask if you are asking for a GF bun out of preference or need and if you say “need” they apparently cook the meat on a separate grill. I think so because of the way the person helping was making sure we were being taken care of. DO NOT order the fries. Sometimes I can order the fries even if it is in a non-dedicated fryer and the woman helping us warned me not to, but I was silly and tried it. I paid the price and it was my fault. The fries were good though 😉. Seems to be a popular place for having just opened in the downtown area.
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3790 S Las Vegas Blvd, Las Vegas, NV 89109
The staff was very knowledgeable and went above and beyond to ensure I was not cross contaminated. The burger was delicious and I did not get sick!! :)
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Celiac friendly |
3200 Chestnut St, Philadelphia, PA 19104
Always appreciate when they ask if it’s an allergy and mark it on the receipt to make sure they take extra precautions to keep your meal safe. Amazing fries (make sure to get the cheese) and ask for a lettuce wrap - better than a bun if you ask me
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1400 Glades Rd, Boca Raton, FL 33431
They have a wheat free menu as part of allergy guide. I ordered a hamburger on a gf bun. They cooked separately and I was hysterical to see a hamburger patty on a bed of lettuce:) Safe yet boring meal!
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60 N Euclid Ave, St. Louis, MO 63108
Ordered a burger on Gluten Free bun and fries, food was good. After 24 hours no illness from eating there. Will be going back again
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8001 South Orange Blossom Trail, 100A, Orlando, FL 32809
The staff checked with the manager to ensure the food would be safe to consume. The manager was very helpful. The burger and bun were delicious.
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Celiac friendly |
4400 Ashford Dunwoody Rd #3025, Dunwoody, GA 30346
Staff was attentive to my allergy. Didn’t have many options for side dishes but I had no problems with my burger. Would recommend.
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Celiac friendly |
123-01 Roosevelt Avenue, Queens, NY 11368
Haven’t had a problem, sometimes the staff offers fries but don’t get them since they use the same oil for fried foods. Watch out for some of they’re shakes and don’t get any of the malted shakes.
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Celiac friendly |
2225 Village Walk Dr Suite 191, Henderson, NV 89052
Fries are not GF for celiacs, but are fine for GF sensitive. Burger was great, they took excellent precautions.
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1100 S Hayes St, Arlington, VA 22202
I tried this and did not get sick. The burger tasted great as a lettuce wrap. They do not have dedicated dryers so I only had the burger.
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Not celiac friendly |
3790 S Las Vegas Blvd, Las Vegas, NV 89109
GF buns available. Not celiac friendly. Shake Shack website has an allergen list for menu items. Company does not recommend ordering fries as fryer is shared with the shroom patty, which is battered and fried.
| Monday | 11 am - 10 pm |
| Tuesday | 11 am - 10 pm |
| Wednesday | 11 am - 10 pm |
| Thursday | 11 am - 10 pm |
| Friday | 11 am - 10 pm |
| Saturday | 11 am - 10 pm |
| Sunday | 11 am - 10 pm |
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