Shake Shack

9 ratings
$ • Fast Food Restaurant
0% of 2 votes say it's celiac friendly
92 Winthrop St
Cambridge, MA 02138

Top Reviews


Celiac

Overall Rating

Review


Got pretty sick after :(

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 2 months ago read full review

Celiac

Overall Rating

Review


My daughter (13, celiac) ordered a burger with a gf bun here tonight and got very sick afterwards. The server assured her that it would be cooked separately and prepared safely.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 months ago read full review

Celiac

Overall Rating

Review


Burger was alright. Despite me informing the cashier it is an allergy, they toasted the bun. Avoid the fries, they are in the same frier as the breaded chicken.

Celiac friendly?

No

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Burgers
  • Ice Cream

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout

Notes


Most Shake Shack locations offer gluten free buns for burgers. A lettuce wrap is also an option.

Photos


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More Reviews


Overall Rating

Review


I typically have great experiences with Shake Shack and even this location.

However, today, I had the worse experience I’ve EVER had at amy food establishment. I wouldn’t recommend that anyone with celiacs come to this location. The staff clearly doesn’t understand allergies or the severity thereof.

There was gluten on my burger. When I asked them to remake it with proper precautions they diminished and ridiculed me. Maybe I’ve been lucky as a celiac but I’m usually approach with concern and questions about my allergy. Today I was approach with blatant disrespect, annoyance and honestly bullying. I will not be going to this location again and I hope that other celiacs take this as a warning.

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Gluten free buns were pretty good, such good food

Updated 4 years ago read full review

Overall Rating

Review


Go bunless? That's your big gluten free option? A burger needs a bun.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Just had a cheeseburger and a shake, afraid to try the fries, but didn't get sick. Usually I'm pretty sensitive.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Good burgers. Good with limiting the possibilities of cross contamination.

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Are safely there once (lettuce wrap) but got sick the other.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Good Gf bun, cashier noted that they have a special area/place to arrange burgers for people with allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


Very disappointing—let them know about Celiacs and was reassured. Food was not good, expensive, and I’m already feeling sick.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Offers outdoor seating

Overall Rating

Review


Amazing service , asked if it was an allergy very safe and no symptoms. Delicious food , fries might be risky for cross contamination but careful workers.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Ate here this last weekend. They asked if my gluten free bun was due to allergy or preference. I told them allergy (celiac) and they were very careful with my food! I also got a vanilla shake with the bacon cheeseburger. Great service and I trust that they were careful.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info