Shake Shack

7 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Fries, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
6 ratings

As rated by the community

Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


Great GF burger on GF bun. Make sure to let them know it’s an allergy and they will prepare with caution. No go on the fries. I found conflicting info on the shake sauce. Appears it is gf but processed in a facility that handles wheat.

Updated 4 weeks ago read full review

Celiac

Overall Rating

Review


I always feel better when I see that an airport has Shake Shack, and I had a great experience at this one. A staffer took my order when I mentioned an allergy, and they proactively flagged for me that the Shack Sauce might have gluten in production and should be kept off my sandwich. Easy order, didn’t get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Celiac

Overall Rating

Review


The employees here were not very educated on gluten free but thankfully the online allergen menu is helpful. the fries ARE NOT safe for celiacs. They do have gluten free buns and the bacon is gluten free. After telling the employee I have a gluten allergy and ordering my burger, I asked for a chocolate shake (chocolate, vanilla, and strawberry are gf), she proceeded to tell me they’re out but said she has a black and white shake that was chocolate fudge and vanilla. and i said that sounded good…then when i was about to pay i was like “and the shake is gf right..?” and she’s like oh no it’s not do you want me to take it off?? 😵‍💫😵‍💫 this was post me ordering a gf bun and explaining i have a gluten allergy/celiac disease

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for lunch
Updated 10 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Fries
  • Gluten-Free Menu
  • Ice Cream

Categories

  • At the Airport
  • Delivery
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


Add a photo

More Reviews


Hashimoto's

Overall Rating

Review


Was able to order a breakfast sandwich on a gluten free bun. Communication was great, and my ticket was flagged with my gluten allergy. It was really nice to be able to get a hot breakfast on a travel day!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


This location does have gf buns and asks you if it’s allergy or preference. They strangely though don’t list it on the menu board, but they were very friendly about it when asked if they have gf buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


This review is for Shake Shake on concourse A hartsfield.

Great communication at register. Then great communication from register to the manager to the cooks about gluten allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I had a good experience! They made sure to ask if my gluten free bun was for an allergy and/or preference. Super good gluten free burger!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Staff not knowledgeable. Gluten free buns available. Can get a lettuce wrapped burger or plain hot dog.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Located next to gate A28. Gluten-free buns. At least three people clarified that it was for an allergy. Staff seemed knowledgeable

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They have gf buns and great burgers. Everyone should go

Celiac friendly?

Yes

Updated 4 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Shake Shack does a great lettuce wrapped burger for my Wife’s celiac allergy… No problems in Boulder, Charlotte, Raleigh Airport & La Guardia… Bravo!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Asked if I had an allergy, notified the kitchen, confirmed their signature sauce did not have gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


The burgers have an option of gluten free bun of lettuce wrap either one are fine. Recommend speaking to them to make them aware of cross contamination. No issues. Fries are not gluten free!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


GF options for burgers include GF buns and lettuce wraps. Husband is gluten intolerant and it was fine. Daughter has celiac and we did not risk trying the bun. (Curious to hear others’ experiences before we take that plunge!) Burgers came in a paper boat with all buns touching... but we didn’t give specific instructions beforehand. Maybe could have avoided that cross contamination with proper communication, as staff seemed nice and accommodating. Dedicated fryer for their delicious crinkle-cut fries. EDIT: according to the website, the fries are no longer gluten-free :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Celiac

Overall Rating

Review


Great care for those with celiac - fries are not gf since they’re in a shared fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

Is this your business? Claim the listing

Nearby Restaurants