Shane's Rib Shack

7 ratings
$ • Barbecue Restaurant
Reported to have a gluten-free menu
Safety Rating
4 ratings

As rated by the community

9404 West Westgate Blvd. Glendale AZ 85305

Most Recent Reviews


Celiac

Overall Rating

Review


They had no ribs, and there wasn’t much else on the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Excellent gluten free ribs. Ordered the half slab and two side salads. They made special note on my tab and got it right.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Friendly staff and good food

Celiac friendly?

No

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Barbecue
  • Dairy-Free Friendly
  • Dinner
  • Keto Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Paleo Friendly
  • Restaurant
  • Takeout

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More Reviews


Symptomatic Celiac

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Yummy Gluten Free BBQ and Sides. Accommodating, friendly staff!

Updated 10 years ago read full review

Overall Rating

Review


Service was good, friendly folks. If you have cross contamination sensitivity impress upon them that if they put bread on the items you won't be able to accept it. I ordered mine without bread and it still came out with a big piece of Texas toast on it. (And my son asked for only lettuce on his burger -not gf- and they still sent it out with onion and tomato on it.) So whoever does the assembly of the orders needs some improvement. Also their stuff is SWEET. Between the pulled pork and the cole slaw I think I probably consumed half a cup of sugar. I'd go there again if I was hungry and couldn't think of someplace better but I'm not likely to choose to go there again otherwise. My non-gf spouse liked it though. :-)

Updated 11 years ago read full review

Gluten Intolerant

Overall Rating

Review


Fries aren't gf. I had the corn and the grean beans, both were mushy and bland. The beef brisket was fatty and oily. I wouldn't go back.

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Owner has separate gluten free area and takes special care to ensure that those who claim to have Celiac disease or a gluten allergy are not exposed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Generally, the service is very good. It is however a low-tier family family-oriented restaurant (reasonable prices, good portions, above fast-food, but not mid or fine dining) as such it experiences turnover in staff.

Training is in place, but I have found slipups, like part of a french fry buried in a pork plate. Be certain to remind the front of house that it needs to be gluten-free and ask them if they know what that means.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


This place understands cross contamination and they have a gf menu. When you order ask them to clean the grill and let them know you are ordering from the gluten sensitive menu.

This is a franchise so the protocol should be the same across restaurants.

Delicious 🤤 BBQ!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Low-FODMAP friendly
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
  • Paleo friendly

Overall Rating

Review


Was given a gluten-free menu. Ordered making sure both people understood. Sat down was brought out Texas toast on my ribs. Then was told they would remove the bread. Not safe at all!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


They were very accommodating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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