Great staff and a gluten free menu
Yes
Shane's was able to accommodate our very large party with fast, efficient, polite service. The gluten free options for my son were excellent. Great find!
Yes
good food and great prices.
It's challenging to find a GF BBQ place, much less one that serves really good BBQ, so I was delighted to find Shane's Rib Shack while staying in Atlanta. This was my second visit to Shane's, but first to this location. My earlier visit was to the location over near Perimeter Mall. My meal was a two-meat plate and I selected ribs and half a chicken with beans and cole slaw as sides. The cashier provided me with a GF menu and assisted me with my selection. The ribs were nice and tender and easy to remove from the bone with a plastic fork. The chicken was also excellent, although a knife comes in handy. Both the ribs and chicken had what I'd call just enough smoke without making the smoke the star. There are four different BBQ sauces; I tried the Mustard and Tangy and actually found that combining the two gave me the flavors I like best in BBQ. I will normally have issues when I've had contaminated food in about 72 hours that last for two weeks or longer, but I didn't experience any problems on my first visit nor on this second at a different location. For BBQ lovers I highly recommend Shane's as the place to go!
Yes
Yes
Shane's has several GF items on their regular menu, as I discovered yesterday. they had a small sign on the counter that listed which items were GF. I like their chopped chicken a lot. Several sides to choose from. The only thing I wasn't crazy about was that they had a radio AND a tv on in the restaurant so it was really loud.
The bbq was really good, I wasn’t a fan of the Cole slaw but I can be a Cole slaw snob. All of the workers took care with my gluten sensitive mea to keep it separate and to limits as much cross contamination as possible. The server even brought mine out separate from my husband’s.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Owner has separate gluten free area and takes special care to ensure that those who claim to have Celiac disease or a gluten allergy are not exposed
— Very
— Separate gluten-free menu
— Some
— Excellent
Generally, the service is very good. It is however a low-tier family family-oriented restaurant (reasonable prices, good portions, above fast-food, but not mid or fine dining) as such it experiences turnover in staff.
Training is in place, but I have found slipups, like part of a french fry buried in a pork plate. Be certain to remind the front of house that it needs to be gluten-free and ask them if they know what that means.
— Somewhat
— Some
— Good
This place understands cross contamination and they have a gf menu. When you order ask them to clean the grill and let them know you are ordering from the gluten sensitive menu.
This is a franchise so the protocol should be the same across restaurants.
Delicious 🤤 BBQ!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Was given a gluten-free menu. Ordered making sure both people understood. Sat down was brought out Texas toast on my ribs. Then was told they would remove the bread. Not safe at all!
— Not at all
— Separate gluten-free menu
— Not Much/None
— Good