Shane's Rib Shack

6 ratings
$ • Barbecue Restaurant
Reported to have a gluten-free menu
Safety Rating
4 ratings

As rated by the community

315 Riverside Pkwy Rome GA 30161

Most Recent Reviews


Overall Rating

Review


Generally, the service is very good. It is however a low-tier family family-oriented restaurant (reasonable prices, good portions, above fast-food, but not mid or fine dining) as such it experiences turnover in staff.

Training is in place, but I have found slipups, like part of a french fry buried in a pork plate. Be certain to remind the front of house that it needs to be gluten-free and ask them if they know what that means.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 6 months ago read full review

Overall Rating

Review


We ate here with my toddler who has Celiac while we were in town visiting my in laws. We have had Shane’s before in other larger cities and I know they are pretty legitimate when it comes to gluten free options. They are aware at the cooperate level and I think they train their employees pretty well. Even if the employees may not understand celiac, at least they have text book procedures that the cooks abide by. We ordered the half smoked chicken with coleslaw and salad. The menu didn’t list which dressings were gluten free so I asked them just to use one that was, our daughter is not picky about what kind. When they brought her food out, it had the Texas toast on top of it (after I had ordered off the gluten free menu and made a point to mention “no toast of course”). The waitress quickly and without hesitation took it back and they completely replaced her chicken. She was very sweet and very apologetic and said the cook was also. So I think the confusion came down the the cashier, she must not have marked it as a gluten free order. I’m not positive, however, she didn’t seem to really understand gluten free when I was talking to her. However, they were slammed (Sunday after church!), and everyone was very nice, and my daughter had a delicious meal and did not get sick one bit, so I feel safe feeding her there and we will be back.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


I loved the chopped barbecue chicken, baked beans, and coleslaw. The staff seemed knowledgeable. They were quick and efficient. I will definitely return! No problems after eating there.

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Barbecue
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Paleo Friendly
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


Super good smoked half chicken & baked beans!
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More Reviews


Celiac

Overall Rating

Review


Shane's Rib Shack has a great gluten free menu. I ordered ribs, pulled pork, and BBQ beans. Very delicious!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


At one time this was the only place in my hometown I could trust! Ive eaten there twice and had take out once, and have'nt been glutened! I say go for it, order off there G free menu and relax, it taste good to!

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


The bbq was really good, I wasn’t a fan of the Cole slaw but I can be a Cole slaw snob. All of the workers took care with my gluten sensitive mea to keep it separate and to limits as much cross contamination as possible. The server even brought mine out separate from my husband’s.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Owner has separate gluten free area and takes special care to ensure that those who claim to have Celiac disease or a gluten allergy are not exposed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


This place understands cross contamination and they have a gf menu. When you order ask them to clean the grill and let them know you are ordering from the gluten sensitive menu.

This is a franchise so the protocol should be the same across restaurants.

Delicious 🤤 BBQ!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Low-FODMAP friendly
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
  • Paleo friendly

Overall Rating

Review


Was given a gluten-free menu. Ordered making sure both people understood. Sat down was brought out Texas toast on my ribs. Then was told they would remove the bread. Not safe at all!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


They were very accommodating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info