Make sure to clarify GF and you’re golden!
Staff not entirely knowledgeable about Celiacs but Smashburger has great GF options. They do not have a separate space for GF though so make sure they use clean utensils when preparing your food and avoid if you have extreme sensitivity to possible cross contamination.
Not super thrilled about this place. The cashier didn't seem to understand the concept of celiacs or gluten free. She made no effort to help us stay safe while we ordered. The manager and cook were lovely though. We won't be back
Only wheat they have is the standard bun. Nothing gluten in fryer so the fries are delicious. Found the smasher fries made me bloated but the regular fries were awesome and no bloating.
Delicious burgers, allergy menu available
Bun was in four pieces when I unwrapped it. It got worse from there. It evaporated on me. I’ve seen my share of crumbly gf buns, but this was the worst.
Smashburger is an extremely wonderful restaurant. I live around the area and I eat here all the time. The staff is always extremely friendly and when placing your order if you tell them you have celiac they will place an allergy alert on your order! They also have a dedicated fryer for fries!
I went there three days ago with my five-year-old daughter who has celiac. They brought out to cheeseburgers in a row saying they were gluten-free and when I asked him to doublecheck they said whoops nope that wasn't gluten-free OK this one is… OK note this one definitely is… Finally they brought one out that they absolutely assured he was gluten-free,by this point my daughter was absolutely starving so I let her eat it. What a mistake. We're now 72 hours later and she is still a complete mess. Crying irritable headaches sleeplessness extremely itchy from head to toe. She's having a gluten reaction like she hasn't had in years I would never eat there again with her never
Seems to have knowledge of what needs to be done, dedicated fryer and gluten free rolls. In terms of gluten free they seem to do a okay job. In terms of food, the burger seemed be lacking spices as there really wasn't much flavor to it. The fries were thin and greesey. I am going to try it again cause maybe it was just off that day but definitely didn't live up to the hype on the first go around.
Was met by somewhat knowledgeable staff member who was willing to answer my questions. Willing to take majority of the steps to be gluten free. Has a dedicated fryer but was not available that night. I didn't order that evening but will return and update review when able to eat
Gluten free buns but no dedicated fryer
The cashier was very knowledgeable about what was gluten-free. They recently changed their burgers’ spice recipe to make it gluten-free. They have gluten-free buns. They have a dedicated fryer for gluten-free french fries as well as gluten-free sweet potato fries.
went. ordered burger with a GF bun. they had to come back and ask me if I wanted the onion rings on it.... (I am not eating GF for the bread?!?). the staffed didn't seem very knowledgeable. they also wouldn't let me order just a hot dog for my daughter.
At this point it is too early to tell (stomach wise), but there appear to be options here. They do offer Udis buns but do not that they toast them. You can tell them you don't want them toasted if you are celiac. I got a make your own burger and kept it simple. I asked if the burgers are made separate from bread and if they could change gloves. I am not confident the message made it to the kitchen but you could easily walk around to the person receiving the food and ask them to tell the preparers to use caution.Overall, not the best burger but better than what I remember typical fast food being. I did not ask about their salad choices. After I ordered I asked about their fries and was told they don't do anything but fries in the fryer but I would have wanted to confirm with a manager or cook. Makes me nervous in a kitchen like theirs. I am celiac but not sure I would say it's celiac safe necessarily because of high risk.Here's hoping I (and you) don't get sick.
One extra star for offering a GF burger, but web site says they toast that GF bun in the same gluten filled toaster with wheat buns. I'm boycotting this place because it would be an easy fix to heat a GF bun using alternate methods, but they don't so they don't get my business. Web site says the seasoning is now GF.
I'm Celiac and eat the Smashburger with cheese and their sweet potato fries. because I'm also diabetic. When ordering ask for the gluten free bun, it's real good. They bring the food to you and ask if there is anything else you need. Very friendly. My daughter and I enjoy eating there.
Last time we went they said the seasoning in the burger may have gluten and they can not guarantee that it's safe since they grill and use same utensils for gluten and "gluten free" cooking. I wish they worked a little bit better on this because it would be awesome.
Been here twice now. Both times the person taking my order was knowable and knew what I could and couldn't have which was great cause unfortunately the allergen list is on thier site only. Fries are fried in thier own fryer and are safe. Both times the cooks changed thier gloves and the time I got an order to go put my gf stuff in it's own bag separate from my bf normal burger and labeled it as well.
I've been to this location a few times and remember the staff mentioning that they were toasting GF buns on the grill, so I specifically asked them not to do that. Not celiac, but highly sensitive to gluten. Had a turkey burger with sweet potato fries and water for lunch, and within an hour afterward felt dizzy and had a terrible headache. Also had to take a long nap, which is my "tell" when I've been exposed. Giving it a miss from now on, which is sad, because I really like the food here.
"The only thing we have that's GF are the buns and, um, I think the sweet potato fries." Me: "And the burgers?" Answer (sneered) "No. What, do you want *everything* GF?!?" Me "Yes, otherwise I'll get sick." Answer "Let me ask my manager." Manager confirms burgers aren't GF and everything's cooked on the same grill, so contamination is an issue. Either they're not GF or they're clueless about what GF is, so eat elsewhere. I walked out. (Yes, I asked what they had that was GF that I could put on the GF roll. I was told, nothing). Run, don't walk away.
I ordered the Udi's bun, cheeseburger and asked that they changed gloves and tried to prevent cc as much as possible. I got a sigh and a statement about how it might happen anyway. I said I understood and just asked that they do their best. The fries are cooked in a shared fryer, so no fries. The burger was really good. I don't react immediately so I'm still not sure if I was glutened.
I eat here all the time and it's always tasty. I always get a smashburger with a gluten free bun and the smash fries, which I've been told are gluten free and have had many times and have never gotten sick. they also have gluten free shakes which are always good. one of my favorite burger joints.
10:30 am - 9:30 pm
10:30 am - 9 pm
10:30 am - 9:30 pm
10:30 am - 9:30 pm
10:30 am - 10 pm
10:30 am - 10 pm
11 am - 9 pm