Smashburger

4 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

9918 W Happy Valley Rd #225
Peoria, AZ 85383

Most Recent Reviews


Celiac

Overall Rating

Review


Customer service was highly lacking. I was ignored when I entered the restaurant. After several minutes I tried to get the attention of any employee and when one finally came to the front I was not greeted. I then tried to use a coupon that this restaurant sent to the neighborhood and they said it could not be used for gluten free modifications. The modification was paying extra for a gluten free bun. I had to ask for a manager for assistance. I don’t mind paying extra for gluten free meals, but I won’t frequent an establishment that treats its customers like they’re a nuisance.

The three in our party thought the food was subpar. One had to stop eating it because the burger had a metallic taste. We’ll stick with In-n-Out. We didn’t trust the safety of how they handled our order either.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 5 months ago read full review

Celiac

Overall Rating

Review


My celiac son loves the smash chicken sandwich! Just be sure to ask the bun not to be toasted to avoid cross contamination. The trainer was there the first time we ordered and she specifically told us to tell them when ordering. He’s inadvertently had it toasted a couple of times and had no adverse reaction, but to to be safe we say not toasted.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


Out of gf buns when I went which was fine. Confirmed that there was indeed a dedicated fryer however they decided to put my sweet potato fries in with my husband’s chicken tenders that are all in the same open fry container. Girl didn’t see the issue.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout

Photos


Add a photo

More Reviews


Overall Rating

Review


Cashier was extremely friendly and knowledgeable. I started with, “my kiddo has celiacs disease and cannot have gluten” and she instantly informed me of our options, that there were dedicated fryers and the “allergy” precautions. The food was great, my kiddo got a safe kids meal and it was two thumbs up from her!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Review


I've had burgers on GF buns here twice with no reaction.

Updated 4 years ago read full review

Celiac

Overall Rating

Updated 4 years ago read full review

Overall Rating

Review


Staff was very accommodating in regards to gluten free. Dedicated fryer, gluten free buns and grill chicken nuggets.

Celiac friendly?

Yes

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Review


It was so nice to be able to walk in and order my daughter a cheeseburger with a gluten free bun, and fries that were cooked in a dedicated fryer!!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Nope if you want a salad sure but no burgers are GF here.

Updated 9 years ago read full review

Overall Rating

Review


Gluten free salads and dressings

Celiac friendly?

No

Updated 10 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Went there a couple days ago. Got a burger with a gluten free bun. When they served it to me, I was concerned that it was a gluten bun. I showed it to them, and they swore up and down that it was gluten free. My friend also ordered a burger with a gluten bun. We had the same bun. Please beware!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Staff very knowledgeable front staff went to back to help make order to make sure it was done right. Dedicated gf fryer. And a spot on the grill to toast gf buns where no regular buns go.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Some of the staff members didn’t seem very knowledgeable about the menu, I was able to get a gf bun and the fries had a dedicated fryer. All in all it’s ok in a pinch but there is better in the area

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Overall Rating

Review


Very tasty burgers with gluten free buns - as noted, it is a $2 up charge which I don’t love, but grateful to have a gf option. The fries and smash tots with rosemary and garlic are also gf and delish! They were very helpful with our order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Took allergy seriously, had a good bun and reassured on safety of preparation process.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info

Is this your business? Claim the listing

Nearby Restaurants