Had an amazing experience tonight. First time trying Smith & Wollensky, and they did not disappoint. Our server, Dianne, was wonderful. Very helpful, friendly, and attentive, particularly to my allergy. The steaks were so delicious. Best I've had in years. We tried the NY strip and the bone in ribeye. Broccolini was excellent as well. However, the main reason I'm writing this and giving five stars is what happened after we left. Once home, we realized my bf's leftover steak was not in our bag. He called and Steve was very responsive. He was able to locate the steak, still sitting in the counter in it's box. Then one of the managers, Alec, went above and beyond and offered to drop it off at our place on his way home so we didn't have to walk back. It's no wonder this place is still doing so well after over 40 years. Excellent food, wonderful atmosphere, and the most amazing staff. We will be back. Had planned to anyway, but this solidified it. Thanks again Alec!
Had a filet. Whipped Potatoes were amazing. And they made me gluten free green beans even though not on the gluten free menu. Everything tasted excellent
Not good with gluten free. Their GF menu has very few items, and had a mistake listing the fries as GF in one spot but not the other (I almost ordered this item). My salad came with bread on the plate, which I was willing to overlook because that's an easy mistake and they remade it (didn't just remove the bread). But then when I was halfway through my hash brown potatoes I found a piece of pasta mixed in. Almost are it before I realized it wasn't potato.
I understand mistakes happen in the kitchen and something can drop into another dish if they aren't super careful, but the restaurant had only been open for 5 minutes when I walked in. How did the kitchen get that sloppy so quickly? They comped my meal and apologized but I'm now going to be sick for weeks.
Many menu options can be made gf. The food was outstanding and the staff was extremely knowledgeable and patient with our special orders.
Had a wonderful experience for lunch. Chef Jorge spoke with me and said he could make me a crab cake with sautéed spinach. It was delicious (and I’m a Maryland girl so have high expectations for crab anything) and I didn’t get sick at all. I’m celiac and have a dairy allergy. Looking forward to more meals there!
Separate allergy menu but was hard to read. They said a new one was coming soon. Spoke to waitress about my options and she confirmed with chef before placing my order.GF rolls were very good. Had the lamb with no sauce and asparagus. It was all very good! Even better I did not get sick!
No dedicated fryer.no gluten free bread or rolls. No GF steak sauce... almost no GF SIDE DISHES ;think boring sautéed spinach... and ONLY GF DESSERT: sorbet. Bottom line: DO NOT GO HERE IF YOU HAVE CELIAC.
Server gave me a separate menu that listed a few major allergens (gluten, dairy, etc.) and dietary preferences for menu items, which was very helpful for me because dairy causes me problems as well. They brought gluten free bread (which was OK but very dry and crumbly without the butter). Steak was by FAR the best I have ever had, and yes it was pricey - but every once in a while it's worth it, especially when restaurant options can be so limited at times!! Sides were salty but probably good for most. Fiancé loved everything! I had no stomach issues. ** For those with severe issues: I quit gluten before I knew to get a diagnosis first; so while I'm 99.9% sure from 4 years experience how it affects me (I don't eat out now unless I have to, and NEVER without this app), you might want to wait for another review just in case.. But come to think of it, when you are as sensitive as me, you already know that. ;) **