Not only was my daughter allowed to go up first to the buffet line to serve herself first from the gluten free items there, but she was also brought a plate from the kitchen of gluten free equivalent items to those on the buffet line. Good variety with excellent taste
There’s nothing I can say that hasn’t already been said but I had to add to their 5 stars. I wish I could give more. This luau feels like being at a family BBQ. They would not allow anyone to go through the line until I was done and brought a platter of some items I could not have from the buffet. Oh how I wish I could have tasted the teriyaki beef though. :). Not to be missed if you are in Kauai, fantastic experience beginning to end.
The Smith family takes celiac very seriously. When I made my online reservation I received a personalized response with regard to gluten with instructions of what to do when we got there. They had a reserved sign for us and we were the first table served. As others noted, first they took me through to let me know what was safe. When it was time to eat they had me go through first and held all others off until I was through the line and by the time I got back to the table the hostess had brought me a separate plate with rice, chicken and fish to fill in the things i couldn’t eat on the buffet. Everything was good and I felt very comfortable.
Amazing! Those with celiac go through the line first. They also get an additional huge plate of meat, rice and veggies. Any additional servings are brought out as requested. They are very educated and aware. We had 2 in our party with celiac. I highly recommend it!
Great service and delicious food! They take you through the buffet line first and everything is label with allergen info. Then they bring you a whole separate plate with fish, chicken, and rice. Such a wonderful experience! I highly recommend!!!
I cannot say enough about the Smith Family!!! Amazing hospitality and dedication to keeping me gluten free. I booked online and then sent me an email within 24 hours of booking that told me what was gluten free on the buffet and asked me to tell an employee when I arrive that I was gluten free. I was given special seating and a number of people knew me by name. They took me through the buffet linens before the food was out to show me what I could eat. I was able to go through the buffet first. Everything was labeled gluten free. If that was not enough, they then brought me a separate plate of rice and fish and chicken that was prepared gluten free because the varieties on the buffet were not. They told me if I wanted seconds, Please ask one of the hostesses to get more from the kitchen and not to chance the buffet line. It was amazing!!!
They definitely took care of our party. Three people with celiac disease in our party. We got to the buffet first so that there would be no cross-contamination, and the gluten free items were clearly marked. I mostly ate the kailua pig anyways. Very tasty. Email ahead and tell them your needs.
We chose this luau specifically because they're Celiac-friendly. I spoke with them upon booking, and they sent me an email with the accommodations for GF. When we arrived they told me what to expect and during the Hawaiian prayer they allowed us to serve ourselves first from the buffet. They then followed up with a plate from the kitchen with two entrees. My 3yo has Celiac and I do not, but I order GF so she can sample from my plate and to keep my hands and mouth from getting contaminated. I did make a round at the end for gluten items and I have to say, the best items were all gluten free. The pulled pork was amazing, as were the desserts and sides.
I was very impressed after talking to one of the workers and mentioning that I have Celiac- she seated me at a special table and requested a separate plate for me and that I'd be the first to walk through the buffet. Very accommodating and friendly!
I was so excited to go to a luau on the island and I am so glad I chose Smith's. They went above and beyond to accommodate my gluten and dairy allergies. They walked me through the entire buffet line when I got there and all the food had labels. I knew what was gluten free, what had dairy, they even had labels if things contained nuts, sesame, and other common allergies. The only meat I could eat was the pork so they even brought me out my own seperate plate with steamed rice, chicken, and fish. Everything I tried was amazing, I didn't get sick, they had bottomless mai tais, and even the show was phenomenal. I would definitely go again!
SO amazing! My husband and I went in August 2015. We were pretty nervous because it's buffet style. We talked to the people when we entered, and not only did the owner personally take us through the line to make sure we knew what was safe, he let us go first, so no cross contamination, and made sure meat was specially prepared just for us, so it wasn't even on the line. Mahalo!
I called ahead and told them about my celiacs, they prepared a plate just for me, was awesome and they also let me go first in their buffet before anyone could cross contaminate it. all the food is labeled in their buffet for allergies. by far the best service and attention to detail. just got to ask for James or Ingred when you get there and they set it up for you. don't forget to call ahead though if not you might not get a plate made just for you.
My rating is for the food and handling of GF - they did an awesome job with it. Before the day, they sent an email listing what I could eat on the buffet and letting me know they would ensure we had a plate brought out of gluten free items to compliment what I could get on the buffet. Honestly, I was stuffed just from the buffet food because the pork was so good!! They really did an awesome job with the GF options. As to the show...that was not my cup of tea.
we booked online which gave us the same discount as aaa. by doing it a few days in advance, and putting the soy and gluten allergy in the notes, they called us and clarified was it one or both of us,because they make a white rice and grilled chicken and fish that are safe, then I could still get whatever I wanted off the buffet, pork, fruit, sweet potatoes,salad were all safe, unless you're one who is worried about what they may have grabbed with the tongs. they told me who to talk to when we sat down, and when she saw me come back from buffet line, she brought my dinner, nice and warm still!
This place was fantastic. We contacted them prior to booking our reservation and they emailed us a menu of all the gluten free items they offer. They told us to let them know upon arrival that we have gluten allergies and they would take care of the rest. One of the hostesses walked us through the buffet line prior to the food service and let us know the gf option available. We were each also given a plate with rice, fish, chicken and stir fry vegetables that were all prepared gluten free. The extra plate and all the food we were able to eat from the buffet were delicious. We were able to enjoy a great meal and no one got sick....it was wonderful!
I ate here before I had to go gluten free and it was great. Went again this year. ..I have more than gluten as health issues. We requested gluten free on our reservation. They called the night before our reservation to discuss the food. They told me that I would get a special plate as well as the luau since most of the food was not gluten free. They served fish and chicken on a plate of plain rice. I also had the pork, salad, and fresh fruit for dessert. The food was better than I remember.
This place was amazing!! I called before I made the reservation to make sure they could accommodate a Celiac. They were more than willing to make my food however I needed. I then received an email letting me know who to contact when I arrived to go over my needs. I then received a phone call to let me know who my server would be and more instructions on who to contact an etc... When we arrived the hostess knew I was a celiac when we checked in and gave me more directions on who to contact. When we found Kemekee he showed me the buffet and knew everything that was GF and not. When I explained how sensitive I was and how some of the food was next to gluten, he had the kitchen prepare my food....I was assigned a server named James and he would bring me whatever I wanted...they went over the top to make sure my experience was top notch...I can not say enough good about this place!!!