Smokey Bones Bar & Fire Grill

2 recent ratings
$$ • Barbecue Restaurant
Reported to have a gluten-free menu
1905 N Roan St
Johnson City, TN 37604

Most Recent Reviews


Celiac

Overall Rating

Review


Just an update since management has changed hands, THEY DO NOT HAVE A DEDICATED FRYER ANYMORE, THEY STATED THE KITCHEN WASNT SAFE FOR PEOPLE LIKE ME AND RECOMMENDED I DO NOT EAT HERE, NONE OF THE STAFF KNEW WHAT GLUTEN WAS, OR CELIACS DISEASE. thank God a cook recognized it and came out to inform me that anything smoked now was no longer smoked. it was fried instead due to new management decisions. The new management also took the dedicated fryer due to higher volume of regular customers not experiencing allergies. I was told by multiple staff members that the cross contamination was at an all time high and not to eat here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


We ordered take out. There was bread put into my meal. My husband ordered corn and cornbread. We got neither in our bag. I had the brisket and potato. My brisket was two small slabs . One had fat all through it. The other was pure fat with no meat. What I did eat tasted good.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Minimal options and staff seemed hesitant when I asked questions. Needed up with a baked potato topped with pulled pork and a side salad and had no issues. Ok experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Barbecue
  • Delivery
  • Late Night
  • Online Ordering
  • Paleo Friendly
  • Restaurant

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More Reviews


Symptomatic Celiac

Overall Rating

Review


Great choices Side choices were good

Not 5 star due to no dedicated fryer.

Gluten free menu

Updated 7 years ago read full review

Overall Rating

Review


Food was great. Staff was very knowledgeable about dealing with gluten and other food allergies.

Updated 9 years ago read full review

Overall Rating

Review


Had wonderful ribs here twice last summer (2013). Wait staff was knowledgeable and accommodating, the bar-b-que sauce was delicious. Reasonably priced. Would certainly go back. Was pleased to discover later that they are a chain, which makes for a nice addition to the road trip dining options.

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


The food is hit and miss. the pulled pork is GF. But taste quality isn't always great. sometimes it's just bland. thank goodness for the sauce.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Updated 11 years ago read full review

Overall Rating

Review


The beef brisket was practically inedible because it was so fatty. The service was lackluster and they were shorthanded. Regardless, I will never eat at any location of smokey bones as this was a truly distasteful experience.

Updated 12 years ago read full review

Reviews of this Chain

Overall Rating

Review


They have items listed as gluten sensitive on their menu but when I tried to order they REFUSED to serve me anything saying that nothing could be made gluten free. Terrible experience.

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

Symptomatic Celiac

Overall Rating

Review


I have celiac and after speaking to the manager, he and the chef made sure I ate a gluten free meal. Ribs, baked potato, broccoli. It was delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Knowledgeable staff, dedicated gluten-free fryer, and SO many choices! Absolutely wonderful experience and Noah is a great server that takes the time to actually listen so no mistakes are made.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good vegetarian options
Symptomatic Celiac

Overall Rating

Review


Don’t eat here if you are a Coeliac!! Friends choose restaurant for me as the Menu has lots of GF symbols. I talked to waitress and she explained that it means Gluten Friendly - the GF salad came with croutons, the GF fries cooked in Same fryer as all Breaded products. Avoid !

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

Symptomatic Celiac

Overall Rating

Review


Items marked GF aren’t truly GF. Fries and chips are in the fryer with other items, but marked GF. Found out after I ate and have been really sick for days.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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