We ordered take out. There was bread put into my meal. My husband ordered corn and cornbread. We got neither in our bag. I had the brisket and potato. My brisket was two small slabs . One had fat all through it. The other was pure fat with no meat. What I did eat tasted good.
— Separate gluten-free menu
— None
— Below Average
Minimal options and staff seemed hesitant when I asked questions. Needed up with a baked potato topped with pulled pork and a side salad and had no issues. Ok experience.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Great choices
Side choices were good
Not 5 star due to no dedicated fryer.
Gluten free menu
Food was great. Staff was very knowledgeable about dealing with gluten and other food allergies.
Had wonderful ribs here twice last summer (2013). Wait staff was knowledgeable and accommodating, the bar-b-que sauce was delicious. Reasonably priced. Would certainly go back. Was pleased to discover later that they are a chain, which makes for a nice addition to the road trip dining options.
Yes
The food is hit and miss. the pulled pork is GF. But taste quality isn't always great. sometimes it's just bland. thank goodness for the sauce.
Yes
The beef brisket was practically inedible because it was so fatty. The service was lackluster and they were shorthanded. Regardless, I will never eat at any location of smokey bones as this was a truly distasteful experience.
Take out update: looks like they no longer offer carry out food that is gluten free.
Update: they now have gluten sensitive menus that clearly state what is safe and what could be cross contaminated. Food came out perfect!!
Past review: So I dropped a star because they brought my food with bread on it. However, the manager came to speak to us and they remade my food completely. Very nice about it and quick to fix their mistake. Did not get sick and would come back.
— Somewhat
— Not Much
— Average
Really good food;however, not everything is gluten free. The bread is not, not sure about the sauces as I usually bring my own bbq sauce and order plain ribs.
— Some
— Good
The waitress was knowledgeable and great. The menu is well marked for GF. I got ribs that were terrific.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Good experience!
GF items marked clearly on menu. Also online.
LOTS of options!
The server was very very careful. Example: I am Celiac. I told him I have a severe gluten allergy. I confirmed I was ordering all GF food. I confirmed the fries (labeled GF) were in a separate fryer. My husband placed his ordered and confirmed his wings were GF so that I could try them. The server then said there would be garlic bread on his plate if I was concerned about CC. I am! That was great to know! Later, the server came back over to tell me that the fries are cooked with the kids breaded Nuggets. Even though they are marked GF. Very glad he came back to tell me.
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Excellent
Waitress didn't know anything about gf offerings, I found markings on the menu. Said she was new. Brought me wings with sauce (I ordered gf dry). She wasn't sure what I was given. Told me the entire cook staff was new too. I don't get glutened sick very often but I was a an absolute wreck within 30 minutes of leaving, lasting 24 hrs. NOT a safe place at all, nor knowledgeable.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average