I wouldn’t recommend this place for someone that’s extremely sensitive, as the only have a gluten sensitive menu, not gluten free. Plenty of choices and good food.
Good food and they had a Gf menu. Nice staff
Always get sick here. Not worth the risk.
I generally come to smokey bones for a nice salad option, but I've found habitually that coming during rush hour times is a bad idea. The kitchen is too busy to realize the severity of the allergen when they're waiting on a full dining room. I've had bread accidentally put on my plate and croutons mixed into my salad. I suggest coming here only for lunch or other off times where they can make sure not to contaminate your food.
We have only ever ordered take out from this restaurant. They do have a very detailed allergen list on their website. I always leave notes when ordering of my allergies. One time my food arrived with bread when requested not to be which is the reason for 4 stars. My husband enjoyed that main dish and I stuck with just the sides. All other (several) times, food has been delicious and never gotten sick.
Lots of choices from separate GF menu. Server understood order and everything was ok with my plate. Have eaten here a couple of times over the last couple of months and will return the next time we’re in BG.
Update: they now have gluten sensitive menus that clearly state what is safe and what could be cross contaminated. Food came out perfect!!
Past review: So I dropped a star because they brought my food with bread on it. However, the manager came to speak to us and they remade my food completely. Very nice about it and quick to fix their mistake. Did not get sick and would come back.
UPDATE: Unfortunately, I’ve had to stop eating here. They used to be really good and safe, but the last several times I had eaten here I have gotten sick. I think they have major problems with cross contamination. So no more. It’s a shame too because it was really tasty. ☹
Very good BBQ and has separate menu! I am celiac and have eaten here a handful of times with no problem! They are friendly and accommodating - try the RIBS! Yum!
Please note the fries are in a shared frier with breaded onion rings. Waiting for the rest of my meal to decide on full rating.
****"update ***" The server did his best . Half chicken, jacket potato and cold slaw. Needed the toilet about 30 mins after finishing food so I would say find somewhere else to eat.
You have to ask for the gluten free menu. But the menu has quite a few options. I had the 1/2 bbq chicken and it was so good! The waitress even said she would tell the kitchen to not put garlic bread on top. Great food and experience!
Went to the restaurant after a 12 hour workday to order takeout to bring back to the hotel. Ordered from the gluten free menu, told them it was a wheat allergy. Found a piece of garlic bread hidden UNDER my pulled pork, after I had already eaten half of it. Called them back, all I got was a verbal apology.
8-24-2018 Extremely Celiac friendly at this location. Our host has had Celiac's for five years. She walked me through their GF menu and helped with the best orders. I am also uploading a pic of their GF menu.
Visited here twice during holiday. After first visit was going to give 5 stars. It was lovely then waiter was knowledgeable and no issues. However the 2nd visit was terrible. Had to send dinner back twice we order two gf babyback ribs just like last time. They firstly came with garlic bread on them. Second time the mash came with gravy that states on menu that we cannot have gravy. Guess all the staff are not up to date on allergy awareness.
We were a table of 25, the waitress tried her hardest...but they put the garlic bread on my plate anyway. She took it back and assured me that all new items were chosen, but I still got very sick tonight. 😔
The ribs were so good! I have been 4 times. Had a great experience the first 3, but the 4th time I had a waitress who was terrible and I may have gotten sick. I should have gotten the manager when I first questioned her abilities.
Good food, friendly staff. Their gluten free menu is limited but good quality food. They know which BBQ sauce are and are not gluten free. The cinnamon apples are to die for. Cole slaw is good and homemade.
They have a gluten free menu with decent understanding and pleasant servers. A few of their GF items are also dairy free. Check online for their full allergen listing. It was our only option in the area since the others were closed. Glad they were there for our travels.
My daughter has celiac. They were awful! Couldn’t get her din we salad correct after 3 tried. At that point we canceled her order and she just got to sit and watch our table of 7 eat. Very frustrating!
I informed the staff I was gluten free prior to ordering. I got pulled pork with potatoes. Within thirty minutes I started to feel sick, the waiter informed me that they accidentally put garlic bread on my pork at first but then removed it! Not safe at all. I notified the manager and he was very apologetic but I just can’t trust them again..
So far they have taken care of me. My go to meals are pulled pork or ribs with a baked potato. I always advice that I have a gluten allergy and to ask the chef to take extra care to change his gloves while preparing my food and so far I’ve eaten here probably 5+ times without an issue. Your mileage may vary at other locations. I have celiac disease and have been okay so far.
They had a separate GF menu with plenty of options. I'm always one to be super skeptical of GF menus with just some options from the menu, but I got the pulled pork and it was delicious! Also didn't get sick at all. I will be returning in the future.
so went on a Saturday, hardly anyone in the restaurant but I must have got some cross contamination as yesterday and today I feel awful. only place I ate that was not my kitchen from last Monday. so even though they have GF menu be careful.
One of the reasons we came here was because of their gluten-free menu. I have celiac disease which allows strictly no gluten in my diet. There were quite a few options for me to order from. However, when my food came there was a piece of garlic bread on my plate touching the ribs that I had ordered. I had to cut that piece off of the rack. The food was good but I question their knowledge of gluten allergies and the lack of caution while preparing my food.
Pulled Pork was amazing. Our server was very good but you must read and ask many questions. There wasn't as much to order as I was hoping, no buns for example but my meal was so tasty. Will visit again ... may bring my own roll.
our waiter Jesse was fabulous! Great GF menu with lots of options!
They got rid of their amazing dessert option, now everything is fried desserts. Got ribs they were super fatty and lots of small cartilage bones, not good at all. They use to have better food and options.
Had pulled pork, mashed potatoes, broccoli and cinnamon apples. Fantastic. Server took it very seriously even though we were there on a Saturday night. They had a gf menu so I knew easily what I could have.
They have a gluten free menu. Most of their meats are gluten free, and sides too. I had the pulled pork, loaded mashed potatoes and broccoli!
I really enjoyed my lunch. It tasted so "real" and I didn't get sick at all and I am very sensitive. I got the grilled chicken which is sliced thin and good quality. All the BBQ sauces on the table are GF and delicious! I had mashed potatoes and steamed broccoli too. Very pleased and will be back!!!